Content Quality Assurance Specialist

About Coursera

Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we're driven by the belief that learning can transform lives through learning.

Why Join Us

At Coursera, we're looking for inventors, innovators, and lifelong learners ready to shape the future of education. You'll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.We're a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you're ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

Job Summary:

The Quality Assurance Specialist will ensure that all course updates and revisions meet established quality standards. This role involves conducting thorough reviews and testing of course materials to identify and rectify any issues.

Responsibilities:

• Develop and implement QA processes and checklists specific to e-learning content.
• Conduct detailed reviews of revised course materials, including videos, quizzes, and interactive components.
• Ensure adherence to accessibility standards and guidelines.
• Identify and report defects and issues, coordinating with instructional designers and developers to resolve them.
• Perform functionality testing across different devices and browsers.
• Maintain documentation of QA processes, results, and improvement areas.
  

Requirements:

• Bachelor's degree in Quality Assurance, Education, Educational Technology, or a related field.
• 4+ years of experience in quality assurance, preferably in the e-learning industry.
• Strong analytical skills and attention to detail.
• Knowledge of QA tools and methodologies.
• Excellent communication and collaboration skills
  

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.