At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. In knowledge management at PwC, you will focus on the organisation, creation, and dissemination of knowledge and information within the organisation. Your work will involve developing and implementing knowledge management strategies, processes, and tools to capture, store, and share knowledge effectively. You will collaborate with various teams to identify knowledge gaps, facilitate knowledge sharing, and promote industry leading practices to enhance organisational learning and decision-making.Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
The OpportunityWhen you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.As part of the Knowledge Management team you will publish and maintain content on internal portals while supporting content collection and sanitization processes. As an Associate you will act as a custodian of knowledge assets, contributing to content development and enhancing existing materials to đảm bảo business relevance.
Responsibilities
- Publish and maintain content on internal portals
- Support content collection and sanitization processes
- Act as a custodian of knowledge assets
- Contribute to the development of relevant materials
- Improve existing content to maintain business relevance
- Collaborate with teams to gather and organize information
- Engage in continuous enhancement of knowledge management practices
- Assist in training sessions for content contributors
What You Must Have
- Master's Degree in English, Mass Communication, MBA (Marketing)
- 1 year of experience
- Oral and written proficiency in English required
What Sets You Apart
- Certifications in Digital Marketing, SharePoint Administration, or HTML
- Excelling in content management and knowledge sharing
- Managing diverse requests with quick turnaround and quality
- Prioritizing multiple tasks with attention to precision
- Utilizing MS Outlook, M365, SharePoint, and Adobe Acrobat
- Collaborating with multicultural and geographically dispersed teams
- Demonstrating adaptability to meet evolving team needs
- Committing to producing a consistent quality output
