42855 Consulting Jobs - Page 4

Job Role & Responsibility/Designation: Quality and Process Excellence Lead Delivery Process/ Function Name: Quality Educational Qualification : BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum): Consulting Experience Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Job Description: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Deputy Manager (Process Excellence) Job Role & Responsibility/Designation: Process Excellence Lead Delivery Process/ Function Name: Quality Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills (Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player. Experience (Minimum): Consulting Experience Minimum 6 Months as Quality & Process Excellence practitioner & total 3 years of Experience. Essential Hiring Skills: Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Job Description: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Job Role & Responsibility/Designation: Quality and Process Excellence Lead Delivery Process/ Function Name: Quality Educational Qualification : BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum): Consulting Experience Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Job Description: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do Delivery Management Ensure seamless delivery of the projects Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms Ensure expected ramp down (ERD) compliance as committed in MSA Client Relationship Management Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account Design and monitor project performance dashboards/ reports with the clients periodically Delivery governance across the project Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan Review and monitor revenue allocations/ realization to avoid OB revenue leakage Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ Operational Excellence Automation Focus Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project Innovation Focus Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working Drive and deploy Knowledge Management and sharing Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account Deploy the Wipro's knowledge management portal across the account and monitor & track trainings Capability Development and Talent Pipeline Creation Demand forecasting in line with business requirements Anticipate attrition and ensure right talent supply chain to deliver the project Spearhead quarterly demand forecasting and resource planning aligned to project requirements Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements Drive 100% compliance on trainings and upskilling requirements Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain Drive towards 100% mandatory training compliance for the target population within an account Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP Fresher engagement program Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: IT Operations Management. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Info. Systems(Car support). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ͏ Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ͏ ͏ Mandatory Skills: TIS Service Desk. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Arthashastra Intelligence Databases Pvt. Ltd is a Trade and Market Intelligence company. We specialize in Data products, Dashboards, and consulting in this domain. Our vision is to revolutionize the way all businesses search, visualize and analyze data to make decisions for your business. For India's data intelligence needs Arthashastra Intelligence will be the one to rely upon. We are seeking an experienced and detail-oriented EXIM Manager to oversee our import and export operations. The ideal candidate will be responsible for managing all aspects of the EXIM process, from vendor sourcing and negotiation to documentation and compliance. The EXIM Manager will play a crucial role in ensuring the smooth flow of goods in and out of the organization, while also optimizing costs and maintaining high standards of quality and compliance. This role offers an exciting opportunity to work at budding start up and to shape the future of our company. If you are a dynamic individual with a passion for EXIM operations and a proven track record of success, we encourage you to apply for this exciting opportunity. Join our team and contribute to the success of our global operations. Key Responsibilities: 1. Vendor Management: Research, evaluate, and liaise with vendors (Customs House Agents/Forwarders). Compare and evaluate offers from vendors, negotiating contract terms and pricing. Develop alternate sources for vendors and negotiate favorable terms. Provide KYC details to vendors and maintain updated vendor records. 2. Documentation and Compliance: Preparing and submitting shipping documents: Ensuring compliance with international trade regulations: Calculating and managing duties and taxes: Ensure proper documentation for audit compliance. Submit documents for obtaining AEO certificate at Customs. 3. Shipment Tracking and Coordination: Track shipments and ensure timely delivery. Coordinate with warehouse staff for proper packaging and documentation. Arrange for technical write-ups, MSDS, and other necessary documents. 4. Customer Service and Communication: Providing excellent customer service: Communicating with clients, suppliers, and carriers: Ensuring smooth communication and coordination throughout the shipping process. Acting as a liaison between clients and customs authorities: Facilitating the customs clearance process and resolving any disputes. 5. Insurance and Warranty Management: Submit material movement reports to insurance office and handle insurance claims. Raise warranty and shipping discrepancy reports, coordinating with freight forwarders and clearing agents. 6. Audit Support: Participate in audits and provide necessary details and clarifications to auditors (Cost Auditor/Statutory Auditor). Qualifications and Skills: Proven experience as an EXIM Manager or similar role, with a strong understanding of import/export regulations and documentation. Excellent negotiation and vendor management skills. Proficiency in ERP systems and MS Office Suite. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Certification in Export-Import Management would be a plus. Job Types: Full-time, Permanent Pay: ₹24,690.63 - ₹52,083.66 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Work Location: In person Application Deadline: 07/04/2024 Expected Start Date: 20/06/2025

Job requisition ID :: 84234 Date: Jun 15, 2025 Location: Delhi Designation: Senior Consultant Entity: What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential. The Team Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning. Learn more about Analytics and Information Management Practice Work you’ll do As a Senior Consultant in our Consulting team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll: We are seeking a highly skilled Senior AWS DevOps Engineer with 6-10 years of experience to lead the design, implementation, and optimization of AWS cloud infrastructure, CI/CD pipelines, and automation processes. The ideal candidate will have in-depth expertise in Terraform, Docker, Kubernetes, and Big Data technologies such as Hadoop and Spark. You will be responsible for overseeing the end-to-end deployment process, ensuring the scalability, security, and performance of cloud systems, and mentoring junior engineers. Overview: We are seeking experienced AWS Data Engineers to design, implement, and maintain robust data pipelines and analytics solutions using AWS services. The ideal candidate will have a strong background in AWS data services, big data technologies, and programming languages. Exp- 2 to 7 years Location- Bangalore, Chennai, Coimbatore, Delhi, Mumbai, Bhubaneswar. Key Responsibilities: 1. Design and implement scalable, high-performance data pipelines using AWS services 2. Develop and optimize ETL processes using AWS Glue, EMR, and Lambda 3. Build and maintain data lakes using S3 and Delta Lake 4. Create and manage analytics solutions using Amazon Athena and Redshift 5. Design and implement database solutions using Aurora, RDS, and DynamoDB 6. Develop serverless workflows using AWS Step Functions 7. Write efficient and maintainable code using Python/PySpark, and SQL/PostgrSQL 8. Ensure data quality, security, and compliance with industry standards 9. Collaborate with data scientists and analysts to support their data needs 10. Optimize data architecture for performance and cost-efficiency 11. Troubleshoot and resolve data pipeline and infrastructure issues Required Qualifications: 1. bachelor’s degree in computer science, Information Technology, or related field 2. Relevant years of experience as a Data Engineer, with at least 60% of experience focusing on AWS 3. Strong proficiency in AWS data services: Glue, EMR, Lambda, Athena, Redshift, S3 4. Experience with data lake technologies, particularly Delta Lake 5. Expertise in database systems: Aurora, RDS, DynamoDB, PostgreSQL 6. Proficiency in Python and PySpark programming 7. Strong SQL skills and experience with PostgreSQL 8. Experience with AWS Step Functions for workflow orchestration Technical Skills: AWS Services: Glue, EMR, Lambda, Athena, Redshift, S3, Aurora, RDS, DynamoDB , Step Functions Big Data: Hadoop, Spark, Delta Lake Programming: Python, PySpark Databases: SQL, PostgreSQL, NoSQL Data Warehousing and Analytics ETL/ELT processes Data Lake architectures Version control: Github Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Senior Consultant across our organization: Develop high-performing people and teams through challenging and meaningful opportunities Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction. Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make How you will grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals.

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Summary: We are looking for a strategic and "Manager – Digital & Cyber, you will lead the strategy and development of secure, scalable, and thoughtful digital solutions, empowering clients to modernize operations, reduce risk, and unlock the full value of Industry 4.0. You will combine technical expertise, consulting experience, and strategic vision to shape how Rockwell helps customers achieve their digital manufacturing goals securely and sustainably. You will report to the Cyber, Digital & MOM (CDM) Leader, India and will be based in Mumbai/Chennai/Pune/Hyderabad/Bangalore/Noida, India. Your Responsibilities: Develop the strategy for cybersecurity and digital services, aligned with Rockwell's digital vision. Consult with important manufacturing clients on digital transformation journeys, covering areas such as data strategy, edge/cloud enablement, digital twin development, analytics, and workforce empowerment. Lead business planning, and portfolio investment strategy. Increase revenue, market reach, and customer success across industries. Lead the development and evolution of industrial cybersecurity offerings, including network protection, secure OT architecture, threat detection, and lifecycle management. Shape Rockwell's digital services go-to-market, including consulting, data analytics, digital twin, and remote monitoring solutions. Build value propositions that align digital technologies with customer operations and outcomes. Support strategic account planning and executive customer engagement for digital improvement plans. Collaborate with Engineering, Sales, IT, Product Management, and Services to operationalize solutions. Build strategic alliances with Partners, Service providers, cybersecurity vendors, and integrators to expand solution impact. Lead forecasting, budgeting, and performance reviews for the MOM business vertical. Conduct competitor analysis, ensuring Rockwell Automation remains a market leader. The Essentials - You Will Have: Bachelor's in Engineering, Computer Science, Business, or related field. 15 Years experience in industrial automation with at least 10+ years of experience in digital consulting, or smart manufacturing leadership. Expertise delivering digital transformation consulting engagements in manufacturing. Familiarity with ICS/SCADA/PLC environments, cloud connectivity, and industrial cybersecurity. Experience influencing executive partners and managing teams. Experience leading digital programs, teams, and customer engagements. With experience executive influence and client development. Collaborative, able to manage matrix reporting teams and multiple partners. The Preferred - You Might Also Have: MBA or postgraduate education with a focus in Digital transformation, Industrial Strategy, or Operations Excellence. Experience with OT/IT convergence, secure manufacturing networks Expertise contributions such as industry publications, conference speaking engagements, or innovation awards. Exposure to business model transformation, smart supply chain solutions, and AI-driven optimization. Global consulting background with successful transformation projects in Life Sciences, Automotive, F&B, or Electronics sectors. What We Offer: Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-SM1 Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Experience: 7 to 10 years Location: Delhi Job code: 101245 Posted on: Jun 16, 2025 About Us: AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast-paced environment, we want to hear from you. Job Summary : We are seeking a highly skilled and experienced Multi-Channel Foundation for Utilities (MCFU) Specialist with a deep understanding of SAP IS-U (Industry-Specific Utilities) and at least 6 years of relevant experience. The ideal candidate will be responsible for developing, implementing, and supporting multi-channel customer interaction solutions within the SAP environment. You will play a critical role in ensuring seamless customer engagement across web, mobile, and self-service channels while driving innovation and operational excellence. Key Responsibilities : MCFU Configuration: Design, configure, and maintain the Multi-Channel Foundation for Utilities (MCFU) to enable omnichannel customer engagement. Integration with SAP IS-U and CRM Technical: Ensure seamless integration between MCFU and SAP IS-U and CRM technical for managing customer interactions related to billing, payments, service orders, and meter data. Customer Engagement Channels: Develop and support multi-channel solutions (web portals, mobile apps, self-service kiosks, and call centres) to enhance the customer experience. Web and Mobile Interface Development: Collaborate with development teams to implement web and mobile interfaces using SAP Fiori or SAP UI5 for customer self-service. Billing and Payments: Ensure accurate and real-time data synchronization for billing, invoicing, and payment-related activities across multiple channels. Customer Notifications: Configure and manage automated notifications (SMS, email, and app-based) for service requests, billing, and outage management. Process Improvement: Identify and implement improvements to streamline customer interactions, reduce turnaround time, and enhance service levels. Master Data Management: Maintain customer master data integrity across multiple channels and ensure proper synchronization with SAP IS-U. Issue Resolution: Troubleshoot and resolve issues related to customer interactions, MCFU configurations, and channel integration. User Training and Support: Provide training and ongoing support to end users for efficient utilization of multi-channel solutions. Security and Compliance: Ensure customer data privacy and security compliance with industry standards and regulations. Role Requirements and Qualifications : Bachelor’s degree in Information Technology, Computer Science, or a related field. 7+ years of experience in SAP IS-U and MCFU roles, with hands-on experience in multi-channel customer engagement solutions. Full-cycle implementation or upgrade experience with SAP MCFU and IS-U, covering design, configuration, testing, and go-live support. Strong knowledge of SAP IS-U Customer Service (CS), Billing, and Device Management modules. Expertise in configuring Multi-Channel Foundation for Utilities (MCFU) to support web and mobile channels. Hands-on experience with SAP Fiori, SAP UI5, OData Services, and web services (SOAP/REST). Experience in integrating customer portals and self-service solutions with SAP IS-U. Knowledge of SAP S/4HANA, SAP HANA, and utilities industry processes is a plus. Proficiency in configuring and managing customer notifications, including SMS, email, and mobile alerts. Familiarity with services order management and disconnection/reconnection process in SAP IS-U. Strong troubleshooting and debugging skills in multi-channel and SAP environments. Understanding of data security protocols and data protection regulations (e.g., GDPR). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration abilities to work with cross-functional teams and stakeholders. Detail-oriented with a customer-centric approach. Adaptability to changing requirements and dynamic environments. Ability to manage multiple priorities and deadlines. Why Join Us: Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors. Continuous investment in employee growth and professional development with a strong focus on up & re-skilling. Competitive compensation & benefits, ESOPs and international assignments. Supportive environment with healthy work-life balance and a focus on employee well-being. Open culture that values diverse perspectives, encourages transparent communication and rewards contributions. How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

Job requisition ID :: 84245 Date: Jun 15, 2025 Location: Delhi Designation: Consultant Entity: What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential. The Team Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning. Learn more about Analytics and Information Management Practice Work you’ll do As a Senior Consultant in our Consulting team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll: We are seeking a highly skilled Senior AWS DevOps Engineer with 6-10 years of experience to lead the design, implementation, and optimization of AWS cloud infrastructure, CI/CD pipelines, and automation processes. The ideal candidate will have in-depth expertise in Terraform, Docker, Kubernetes, and Big Data technologies such as Hadoop and Spark. You will be responsible for overseeing the end-to-end deployment process, ensuring the scalability, security, and performance of cloud systems, and mentoring junior engineers. Overview: We are seeking experienced AWS Data Engineers to design, implement, and maintain robust data pipelines and analytics solutions using AWS services. The ideal candidate will have a strong background in AWS data services, big data technologies, and programming languages. Exp- 2 to 7 years Location- Bangalore, Chennai, Coimbatore, Delhi, Mumbai, Bhubaneswar. Key Responsibilities: 1. Design and implement scalable, high-performance data pipelines using AWS services 2. Develop and optimize ETL processes using AWS Glue, EMR, and Lambda 3. Build and maintain data lakes using S3 and Delta Lake 4. Create and manage analytics solutions using Amazon Athena and Redshift 5. Design and implement database solutions using Aurora, RDS, and DynamoDB 6. Develop serverless workflows using AWS Step Functions 7. Write efficient and maintainable code using Python/PySpark, and SQL/PostgrSQL 8. Ensure data quality, security, and compliance with industry standards 9. Collaborate with data scientists and analysts to support their data needs 10. Optimize data architecture for performance and cost-efficiency 11. Troubleshoot and resolve data pipeline and infrastructure issues Required Qualifications: 1. bachelor’s degree in computer science, Information Technology, or related field 2. Relevant years of experience as a Data Engineer, with at least 60% of experience focusing on AWS 3. Strong proficiency in AWS data services: Glue, EMR, Lambda, Athena, Redshift, S3 4. Experience with data lake technologies, particularly Delta Lake 5. Expertise in database systems: Aurora, RDS, DynamoDB, PostgreSQL 6. Proficiency in Python and PySpark programming 7. Strong SQL skills and experience with PostgreSQL 8. Experience with AWS Step Functions for workflow orchestration Technical Skills: AWS Services: Glue, EMR, Lambda, Athena, Redshift, S3, Aurora, RDS, DynamoDB , Step Functions Big Data: Hadoop, Spark, Delta Lake Programming: Python, PySpark Databases: SQL, PostgreSQL, NoSQL Data Warehousing and Analytics ETL/ELT processes Data Lake architectures Version control: Github Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Senior Consultant across our organization: Develop high-performing people and teams through challenging and meaningful opportunities Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction. Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make How you will grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals.

This role is for one of Weekday's clients Min Experience: 5 years Location: Mumbai, Bangalore, Gurgaon JobType: full-time Requirements Strong understanding of key finance processes i.e. P2P, O2C, RTR, FP&A, Tax Treasury, etc. and associated risks Able to conduct and lead workshops with stakeholders to understand key finance processes , risks, gaps, and inefficacies across people, process, technology, data and internal controls Understanding of digital tools used across finance - Core ERP systems , Financial consolidation tools, Data analytics etc Understanding and experience in "Finance in Digital World' technologies such as GenAI, AI, Analytics, automation solutions and use cases to drive innovation in client finance processes Ability to create Process Documentation (Maps / RACI / SLAs ) , Perform Time and motion studies / Manpower assessments Understanding of Finance maturity assessment models and Target operating model design and roll outs Experience with at least 1 Strategy to execution transformation program (More the better) Strong foundation in core consulting skills such as problem- solving , strategic thinking, and strong proficiency in power point, excel and Visio skills Bonus to have experience with process mining (Own experience) Experience with project management methodologies and tools Show more Show less

Role: PeopleSoft HCM Technical Location: Delhi (No Work from Home and No Work from Offshore) Band: B2 Experience: 4-6 Years Role Purpose The purpose of this role is to design, test and maintain software programs for PeopleSoft applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Lead Software Developer and Project Manager Regular reporting & updates Software Developers For work coordination and support in providing testing solutions External Clients Provide apt solutions and support as per the requirement Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Leveraging Technology - Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert Technical knowledge - knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Formulation & Prioritization Innovation Managing Complexity Execution Excellence Passion for Results Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role As a salesperson, you are solely responsible for developing business of Edwards brand industrial vacuum pump solutions within the defined territory (Bihar, Odisha, Jharkhand, West Bengal & Bangladesh) allocated to you with an objective of increasing the sales, market presence and market share within the limits of Vacuum Technique structure and guidelines. Along with your sales target you will be responsible for following Main Responsibilities Serves customers by identifying their needs and engineering adaptations of products, equipment, and services. Provides product or equipment technical and engineering information by answering questions and requests. Establishes new accounts within the defined business territory by identifying potential customers and planning and organizing sales call schedule. Prepares cost estimates by studying all related customer documents, consulting with sales manager. Gains customer acceptance by explaining or demonstrating cost and operations improvements. Submits orders by conferring with technical support staff and costing engineering changes. Develops customer’s staff by providing technical information and training. Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. Assure success in the ambition to grow market share and increase consolidated profitability. Conduct forecast review meetings (C4C) and debt collection update meeting with sales Manager. Ensure optimum behaviour and performance of business with the region acting as first point of escalation of business resolution issues. Interact with the VIN (Industrial Vacuum) team to support the development of synergies, the consolidated results of the region and the performance of the Business Area allotted. Manage distributors and brand management as appropriate. Ensure that the requirements of the statutory legislation, government regulations and Edwards policies are applied. Safeguard a safe and healthy working environment. Maintain existing customers with excellent technical support in pre & post bid stages. Develop and maintain close professional relations with branch, dealer, distributor and potential customers to attain goals. Develop and evaluate weekly and monthly sales reports. Monitor sales performance against growth objectives. Maintain an up to date record of customer’s correspondences and contacts using the systems provided. Direct sales responsibility for all chemical & process sector customers in Western India. To appoint, motivate & support the activities of company agents & distributors as required. To research potential customers, make introductory promotion visits, carry out Technical & Commercial negotiations to achieve set budget targets. Dealer Operations Monitoring Product training to dealer engineers Keep them updated with relevant technical and product related information. Track dealer performance to ensure that they are performing all sales activities. Periodic review of dealer activities & performance against growth targets Receivables Follow up on outstanding and other required statutory documents. Ensure compliance with bank guarantee, LC procedure. Coordinate with CSO and Accounts department for accounts reconciliation. Key Challenges Requirement to travel extensively within the business area, Handling OEM’s Consistent report to management about the current and future opportunities and plan To succeed, you will need A degree level qualification in Mechanical Engineering / Chemical Engineering or related discipline. Relevant Previous experience : 5+ years’ experience in capital goods sales like compressor , vacuum pump Knowledge areas/Skills : Value selling, Negotiation skills, Building Relationships, Self-motivated, Sales execution skills. Other requirements : Energetic/Self driven, Profeincey in English & Local Languages. Ability to travel extensively as required by role. Knowledge of vacuum pumping systems (water ring, Oil Lubricated and dry vacuum pumps) is an added advantage. Analytical techniques and computer literacy. Strong written and verbal communication skills in English and speaking skill in both Hindi. Good administrative and personal disciplines to handle multi-task, time- constrained activities, driven by customer requirements. Ability to work as part of a team. Strong presentation and negotiation skills. Self-starter and motivator with a committed approach to meeting the goals of the division. In return, we offer you Have multiple interactions with different stakeholders internally and externally A culture known for respectful interaction, ethical behavior and integrity where sustainability matters Potential to see your ideas realized and to make an impact on technically interesting projects New challenges and new things to learn every day Plenty of opportunities to grow and develop Global job opportunities, as part of the Atlas Copco Group City Kolkata Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. Show more Show less

Responsibilities & Key Deliverables Responsibilities & Key Deliverables: As a Relationship Manager at Mahindra & Mahindra Ltd, you will take on a pivotal role in enhancing customer experience and engagement in the EV Charging Infrastructure division. Your responsibilities will include but are not limited to: Customer Interaction: Serve as the primary contact for end customers, expertly addressing technical queries related to Chargers while providing immediate and effective solutions tailored to their needs. Consultative Approach: Act as a consultant for customers, ensuring that their requirements are fully understood and met, thus fostering strong relationships and trust. RWA & DISCOM Liaison: Manage interactions with Resident Welfare Associations (RWAs) and DISCOMs to resolve queries related to approvals and ensuring adherence to installation and safety standards. Sales & Service Coordination: Collaborate closely with the Sales & Service teams at various dealership levels (AD & Powerol), facilitating a seamless flow of information and support. DMS Monitoring: Oversee the monitoring of the Dealer Management System (DMS), ensuring that service calls are effectively managed and coordinated with field teams for site surveys, installations, and commissioning tasks. Process Improvement: Strengthen service systems and processes at Powerol Dealers, identifying opportunities for enhancing operational efficiency and customer satisfaction. Training & Support: Develop and administer targeted training courses for both the Powerol field team and customers to deepen understanding of Charger installation processes. Technical Guidance: Provide on-the-ground support and technical assistance to the field teams, ensuring they have the necessary resources and information to meet customer requirements. Approval Support: Assist customers in navigating the approval processes with DISCOMs and local municipalities, facilitating timely outcomes. Field Issue Resolution: Address and resolve field issues promptly, whether through remote support or on-site engagements, to maintain service continuity. Technical Literature Management: Ensure that technical information, literature, and service bulletins are readily available and up-to-date for all products, keeping the field team informed. Market Insight: Gain a thorough understanding of market trends and customer requirements, enabling informed strategic decisions. Travel Requirements: Be prepared for frequent travel to partner with customers and dealers to further business objectives and relationships. Experience Experience: To succeed in this role, it is expected that candidates will bring the following experience: A proven track record in a customer-facing role, preferably within the energy or EV infrastructure sectors, demonstrating the ability to handle technical inquiries effectively. Experience engaging and collaborating with multiple stakeholders, including companies, authorities, and customers, to achieve common goals and objectives. Hands-on experience in liaising with regulatory bodies and understanding compliance requirements within the EV market. Demonstrable experience in training or mentoring teams, with the ability to convey technical concepts clearly to different audiences. Expertise in using CRM tools, DMS systems, and service applications to monitor customer interaction and improve service delivery. A history of visiting client sites to assess needs, troubleshoot challenges, and provide just-in-time solutions that enhance customer satisfaction. Industry Preferred Industry Preferred: The ideal candidate will have exposure to industries including but not limited to: Electric Vehicles (EV) and charging infrastructure Renewable energy and sustainable technology sectors Automotive and industrial engineering Telecommunications with a focus on infrastructure support Consulting and technical services in energy management Customer service in related technological fields Qualifications Qualifications: Prospective candidates must meet the following qualifications: A Bachelor's degree in Engineering, Business Administration or a related field is preferred. Advanced degrees or certifications relevant to the EV charging or energy sectors would be an advantage. Strong analytical and problem-solving skills, with the ability to make data-driven decisions in a fast-paced environment. Excellent communication and interpersonal skills to foster strong relationships with customers and team members alike. Ability to work independently and as part of a collaborative team, showcasing flexibility to adapt to changing business needs. Proficient with Microsoft Office Suite and experience with CRM or other relevant software tools. General Requirements General Requirements: The successful candidate will be: Detail-oriented with a proactive approach to problem-solving and a commitment to achieving results. Capable of handling multiple tasks and prioritizing effectively to meet various demands. Passionate about sustainability and the transition to green technologies. Able to function effectively in both field and office settings, demonstrating versatility in working environments. Willing to travel as necessary to fulfill the responsibilities of the role. Job Segment: Industrial Engineer, Engineer, Engineering, Automotive

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers ͏ ͏ ͏ ͏ Mandatory Skills: Health and Welfare (HW). Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are looking for a dynamic and experienced HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. Key Responsibilities Product Management and Expertise : Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs. System Maintenance and Enhancement : Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems. Stakeholder Collaboration : Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality. Issue Resolution and Risk Management : Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices. Training and Mentorship : Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience. Required Qualifications 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.). 3+ years in core HR processes (e.g., payroll, tax, benefits, recruiting). Strong consultative skills; proven ability to translate business needs into HR system design and configuration. Experience with test case development and execution. Success in implementing system enhancements that deliver measurable results. Strong analytical skills with high accuracy in a fast-paced environment. Excellent documentation skills for clear configuration notes and test cases. Strong critical thinking and situational decision-making abilities. Effective both independently and in team settings within dynamic environments. Post-implementation support experience. Preferred Qualifications Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms. Workday Pro Certification Strong written and verbal communication skills for interacting with leaders and partners. Proven ability to manage multiple projects in various roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose Executive workforce management ͏ Do Staffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting: Producing high-quality workforce data and information, and generating internal reports Forecasting: Developing strategic and tactical forecasts to ensure resources are scheduled accurately Process improvement: Identifying opportunities for process improvement and working with the WFM product team to implement solutions Communication: Establishing clear lines of communication with operations and product teams Risk management: Providing reviews and feedback on areas of potential risk and threats Performance: Ensuring efficiency and currency of established procedures to achieve optimum performance levels ͏ ͏ ͏ Mandatory Skills: WHRS - Resource Management. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: Selenium. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Establish, maintain, and continuously improving governance frameworks, policies, and best practices in our area. Ensures that projects, programs, and portfolios align and operate with efficiency, transparency, and control. Develop/enhance technology methodology and standard practices, processes and tools with a focus on industry best practices to ensure effective and efficient practice delivery. Develop and deliver standard practices, processes and tools that are consistent and repeatable. Influence the implementation and adoption of methodology and new practices, processes and tools through development of strong practitioner community relationships. Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes and practices. Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully. Develop and administer the tools required to effectively measure practitioner skill assessments. Lead the development of a continuous feedback process for practitioners to identify process improvements. Facilitate the transformation from practice area process and tool introduction to internalization. Lead the delivery of improvements in practice, process and tool effectiveness. Lead cross functional teams to identify opportunities to strengthen existing processes, practices and tools. Plan, develop and lead the implementation of improvement recommendations. Support the user needs and functional capabilities of practice tools, enabling platforms that provide accurate and standard reflection of project agenda/health. Provide consulting and mentoring within technology practice area of expertise to practitioner community. Educate project execution leaders and practitioners on the benefits of practice area methodology, process and tool usage. Support ad-hoc needs for project resources by providing project/program start-up or on-going support within assigned technology practice area. Drive effective and efficient project delivery. Perform project delivery related governance and compliance functions as required. Partner with the appropriate vendor subject matter experts to develop and maintain tool documentation as well as design, develop and implement the required internal and external training (formal and informal) required to support the practice area resources at all competency levels. Provide support to the practice organization to improve the performance of practitioners through coaching, tool development or other assessment. Develop a sustainable training program to address the needs of new practitioners. Pro-actively keep current on latest industry practices, process and tool trends. Maintain up-to-date understanding of available resources including appropriate training, job aids and best practices. Mentor peers and more junior staff. Actively champion and contribute to the continuous improvement of the assigned practice area best practices using innovative ideas to increase the effectiveness of the practice organization. Lead and participate in project phase reviews and post implementation reviews. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails ͏ Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA’s (90-95%), response time and resolution time TAT ͏ ͏ Mandatory Skills: Checkpoint Firewalls and VPN. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ͏ Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ͏ Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ͏ Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: >10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In economics consulting at PwC, you will apply economic principles and analytical techniques to offer advice and guidance to businesses, public agencies, or organisations. Your work involves conducting research, analysing data, and interpreting economic trends to help clients make informed decisions on various aspects such as financial strategies, market dynamics, policy implications, and resource allocation. Working in this area, you will be responsible for providing valuable insights into economic conditions, helping clients navigate challenges, optimise performance, and achieve their goals in a dynamic and ever-changing economic landscape. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within Advisory, PwC has a large team that focuses on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government as well as private sector clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period and take ownership of the entire project delivery he/she entrusted with Responsibilities: · Design and implement MIS frameworks for monitoring and evaluation of project activities. · Maintain and upgrade Management Information Systems (MIS) to ensure optimal performance. · Develop and manage dashboards, reports, and data visualization tools. · Oversee the deployment and maintenance of MIS systems. · Evaluate and recommend software and hardware solutions based on organizational needs · Ensure data security, integrity, and compliance with IT policies Mandatory skill sets: · Ability to manage large datasets and automate reporting processes · Knowledge in GIS software and spatial databases is preferred Preferred skill sets: · Ability to manage large datasets and automate reporting processes · Knowledge in GIS software and spatial databases is preferred Years of experience required: 4 to 5 years of experience in evaluating software and hardware requirements and rolling out software application Education qualification: BE/B.Tech/MCA/B.Sc./M.Sc. in IT/Computer applications or related fields Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Science, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Datasets Optional Skills Accepting Feedback, Active Listening, Analytical Thinking, Communication, Conducting Research, Creativity, Customer Relationship Management, Economic Forecasting, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Project Management, Quantitative Modeling, Report Writing, Self-Awareness, Strategic Data Analysis, Strategic Thinking, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Purpose: To enhance the professional presence, communication, confidence, and interpersonal effectiveness of preschool educators, enabling them to create nurturing and engaging environments for young children while building strong relationships with parents and peers. Key Responsibilities: Training & Capacity Building Design and conduct interactive training modules focused on: o Positive body language and confident classroom presence o Clarity and warmth in verbal communication with children and parents o Active listening and emotional sensitivity o Personal grooming, hygiene, and dressing for trust-building o Time management and organization in a preschool setting o Teamwork, adaptability, and conflict resolution Program Design & Delivery Develop session plans tailored for preschool educators (fresh and experienced). Use activity-based learning, storytelling, mock interactions, and self-reflection tools. Performance Coaching Conduct role-plays and mock classroom interactions to help teachers practice. Offer constructive individual feedback on tone, posture, and expressions. Monitoring & Reporting Maintain records of attendance, session feedback, and teacher progress. Report outcomes and recommend follow-up coaching where needed. Collaboration Work closely with academic coordinators and center heads to identify development areas. Provide inputs to the HR/training team on personality development needs during inducti Key Competencies Required: Warmth and empathy in trainer presence Strong spoken English and clarity in communication Sensitivity to early childhood education contexts Ability to mentor and motivate gently yet firmly Awareness of grooming and body language standards for educators Qualifications & Experience: Bachelor’s/Master’s in Education, Psychology, Communication, or related fields Certification in Soft Skills, Image Consulting, or Personality Development (preferred) 3+ years’ experience in teacher training, communication coaching, or related areas Experience in early childhood or preschool sector is highly desirable Minimum Education : • Bachelor’s/Master’s in Education, Psychology, Communication, or related fields • Certification in Soft Skills, Image Consulting, or Personality Development (preferred) Skills : • Warmth and empathy in trainer presence Strong spoken English and clarity in communication Sensitivity to early childhood education contexts Ability to mentor and motivate gently yet firmly Awareness of grooming and body language standards for educators Maintain records of attendance, session feedback, and teacher progress. Report outcomes and recommend follow-up coaching where needed. Conduct role-plays and mock classroom interactions to help teachers practice. Offer constructive individual feedback on tone, posture, and expressions. Experience : • 3+ years’ experience in teacher training, communication coaching, or related areas Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Provident Fund Schedule: Day shift Work Location: In person

Infor Managed Services (IMS) team is seeking a Senior Infor Workforce Management (WFM) Consultant to lead the design, implementation, and optimization of Infor WFM solutions. This role requires strong expertise in Infor WFM modules, including Multi-Viewer Scheduler (MVS), Time & Attendance, and Labor Forecasting. Responsibilities: As a Senior WFM Consultant for IMS, the candidate will be required to perform the following: * Work as an integral part of the IMS WFM Team - coordinating activities with the customers, stakeholders, and Infor team members of all levels. * Develop strong techno-functional consulting skills surrounding Infor WFM application (and related third party) technologies and tools in order to support product customizations, modifications and related consulting/training activities. * Lead end-to-end implementation of enhancement / customization of Infor WFM application, with a focus on: o Multi-Viewer Scheduler (MVS) for complex shift planning and real-time visibility o Time & Attendance for accurate tracking and compliance o Labor Forecasting and Budgeting for proactive workforce planning * Provide expert-level troubleshooting and analyse customers' business requirements objectives; develop business processes to meet customers' business needs. * Assist customers in using available tools to deploy the Infor solution efficiently. * Mentor junior consultants and provide guidance on best practices and solutions. * Develop and maintain documentation, training materials, and change management plans. * Open to working on US shift (primarily). * Open to working on weekends and holidays. * Open to working as on-standby or on-call during off shift hours. Qualifications: * Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, Information Systems, Industrial Engineering, or equivalent. * At least 10 to 12 years of proven work experience specializing in the implementation and strategic practice of Workforce Management or Timekeeping software packages such as Kronos Timekeeping, or related HCM software packages such as Workbrain, ADP etime, PeopleSoft, or Workforce Now. * Experience in reporting tools for data analysis and dashboarding, such as Cognos Report Builder * Extensive experience in implementing, customizing, and resolving critical issues for customers in all verticals * High proficiency in process improvement including release cycle, build and deployment, migration, and go-live support. * Strong understanding of clinical scheduling, labor laws, and credentialing requirements. * Excellent communication, stakeholder management, and leadership skills. * With Infor WFM certification on Time and Attendance, MVS, or LFSO * Experience on full-cycle implementation of Infor WFM application, including Multi-Viewer Scheduler (MVS) and Labor Forecasting and Optimization Schedule (LFSO). * Computer programming or software application coding skills using Groovy, Java / J2EE, XML (Xpath, XQuery, SAX, JDOM), JavaScript (Node JS, Angular) Writing and tuning advanced complex SQL queries for Oracle, SQL Server About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage. At Infor we value your privacy that’s why we created a policy that you can read [2] here. References Visible links 1. https://www.kochind.com/about/business-philosophy 2. https://www.infor.com/about/privacy Show more Show less