Job
Description
As a Consultant - Analytics & Insights , you will be a key member of the Sprinklr Insights & Analytics (SAI) team acting as a strategic partner to our clients by transforming complex data into actionable intelligence. you'll deliver high-impact insights that influence customer experience, brand strategy, and digital transformation, while driving measurable value for global organizations. Key Responsibilities: Client Advisory: Act as a trusted advisor to senior stakeholders, leading strategic discussions across customer experience, digital, marketing, and brand functions. Requirement Translation: Break down complex business needs into structured analytical frameworks using Sprinklr s platform. Ensure alignment between strategic intent and technical feasibility. Insight Storytelling: Convert data into compelling insights and narratives that drive executive decision-making. Define analysis frameworks and tie outcomes to broader business goals. Delivery Excellence: Oversee multiple engagements, ensuring timely, high-quality delivery. Implement scalable processes, enforce QA standards, and manage project profitability and risks. Innovation & Thought Leadership: Create and evolve frameworks, solutions, and best practices. Be the go-to expert on Sprinklrs platform capabilities and industry trends. Business Expansion: Identify innovative platform use cases to expand client value, adoption, and cross-functional impact. Drive upsell conversations and uncover new opportunities. Revenue Impact: Partner with internal stakeholders to monetize insights, grow existing accounts, and contribute to client retention through continuous value delivery. Experience: 8+ years of experience in analytics, digital marketing strategy, or consulting with strong client-facing exposure Proven track record of delivering insights in customer experience, social media, and/or brand strategy Experience managing large, complex stakeholder ecosystems, preferably in multinational organizations Skills: Strong executive presence with exceptional communication and storytelling capabilities Expertise in KPI frameworks, marketing attribution, customer journey mapping, and benchmarking Hands-on experience with analytics tools (Excel, Tableau, Power BI preferred) Exposure to predictive analytics and forecasting (a plus) Familiarity with social listening platforms (eg, Sprinklr, Brandwatch, Talkwalker) Commercial acumen with a deep understanding of how data drives business outcomes Education: MBA or equivalent postgraduate degree from Tier 1 / Tier 2 institute, preferably with a focus in Marketing, Strategy, or Analytics Who You Are Strategic thinker with strong execution skills Confident communicator and stakeholder manager Passionate about data-driven decision-making Self-motivated, proactive, and collaborative Why you'll Love Sprinklr Customer-first always - Our focus is on listening, solving, and delivering value to our customers. Global impact - Work with the biggest brands on the planet. Growth culture - Learning is a core value. We invest in your growth. Inclusive environment - We welcome diverse perspectives and voices. One Team - Collaboration, celebration, and shared success. we'll-being matters - We care about performance and people, equally.
