9396 Confluence Jobs - Page 2

You will be joining Infosys, a global leader in consulting, technology, and outsourcing solutions, as a Consultant with Technology Project Management expertise in the Energy Consulting Vertical. In this role, you will work closely with leading energy organizations to drive digital transformation and oversee large-scale programs that align with strategic business objectives. Your responsibilities will include articulating Infosys" unique value proposition to potential clients in the Oil & Gas/Utilities sector, gathering business requirements, conducting process analysis, and recommending improvements using methodologies like Six Sigma and Lean. You will lead the delivery of technology programs within the energy sector, leveraging Agile and DevOps practices in a globally distributed environment. Additionally, you will manage vendor relationships, oversee digital solution implementation, and provide technical guidance to ensure successful project outcomes. As a qualified candidate, you should have at least 7 years of experience driving technology transformation initiatives in business-facing roles, with a focus on digital programs in the Oil & Gas/Utilities domain. You should also possess at least 4 years of experience as a Technical Project Manager leading software development projects in the energy sector. Strong expertise in Agile and Scrum methodologies, stakeholder management, and business analysis principles is required for this role. Excellent communication skills, a broad understanding of modern digital technologies, and familiarity with SDLC, cloud platforms, and DevOps practices are essential qualifications. A Bachelor's degree in a relevant field or a Full-time MBA/PGDM from Tier 1/Tier 2 B-Schools is preferred. Preferred qualifications for this role include knowledge of digital technologies such as Robotic Process Automation, Business Intelligence, and Artificial Intelligence, along with relevant certifications like PMP or CSM. You should also have experience working with technologies like .NET, Java, or energy-related platforms. The role may require flexibility in terms of location, with a preference for Infosys DCs in Tier 1 & 2 cities in India. Please note that this job description is not exhaustive and may not cover all responsibilities associated with the role.,

Job Description Payments : Transaction Banking Project Manager role in CTB Retail Payments ecosystem. Good to have managed Mobile release cycles. Strong Stakeholder Management, Agile, JIRA, Confluence exposure. Experience of managing stakeholders across multiple geographies. Managing/managed end to end delivery of Cross Border Payments products/journeys/payment rails (such as SWIFT, 3rd Party payment rail, SPEA etc.) Retail banking context Managing/managed Customer channels implementation experience Mobile Banking App and/or Browser Delivery management experience following Agile framework and usage of tools like JIRA/Confluence preferred End to end project delivery experience through all stages-Idea; Definition (Req refinement/Tech discovery; Implementation; Testing; Governance (Risk-DataVisa approvals); Closure Previous experience with HSBC would be great Optima (Manila) BA with strong background in Retail Cards and Lending Prefer strong Digital transformation experience and awareness of HSBC systems and ways of operating Strong BA with Digital Payments experience, ideally within HSBC. Plus usual BA traits on UX / UI, BDD user story writing etc. Willing to work in the US shift. Prior HSBC experience is highly preferred. Payments digital payments experience, ideally within HSBC. Plus usual BA traits on UX / UI, BDD user story writing etc. Strong BA who has worked on Digital account onboarding journeys. Plus usual BA traits on UX / UI, BDD user story writing etc. Willing to work in the US shift. Prior HSBC experience is highly preferred. Onboard / Self serve Worked on Digital account onboarding journey, but less onus on knowing self serve specifically, but broader process change. BA with Customer onboarding experience into Avaloq. Exposure to Appway is preferred. Experience in Wealth systems/domain, Digital Transformation and awareness of HSBC ways of operating is desirable. Willing to work in the EU aligned shift (1pm 9pm IST) Operate at a Programme delivery level, working for global business and regions and helping the Operations Transformation, business transformation to focus on end customers. To deliver the Global Ops transformation programs by focusing on the globally directed projects and initiatives by identifying opportunities, designing, implementing, and embedding the change to the operations processes. Responsible for leading small/medium scale transformation and reengineering projects & initiatives or support Senior Process consultants in managing a large transformation program in order to deliver an agreed set of business objectives and meeting the overarching portfolio strategy of one or more of the following Operations Transformational Programs The role requires to mentor one or many process analysts in a program/project environment guiding them to deliver program/project objectives For specific functional areas, deliver step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new process improvement initiatives aligned with local/regional transformation goals. Act as a reliable transformation delivery lead & working closing with stakeholders to identify key projects. Provide detail input to ensure commercially viable decisions are taken on prioritizing and optimizing the project portfolio. Work closely with different transformation programme and providing on ground support from DBS Operations transformation perspective. Revisit projects post deployment on regular basis to validate whether the objectives are met and sustainable Be knowledgeable of key business drivers WFM data, process maps, process insights, data intelligence etc. Organize & lead process reviews, walkthrough, bootcamp sessions. Mobilize right support for reengineering projects and ensuring designs are translated into implementation- including Tech funding ask, Business case creation, supporting Jira work for demand intake process. Has a strong understanding of data to support opportunity identification support the working group meetings, partners with key stakeholders. Anticipate issues and risks and address them quickly, with an understanding of the critical path. Contemplate contingencies and develop strategies to manage risks, Collaborate with other enablers & teams ie Automation, Technology, Operation Transformation Program Office to drive Global and local re-engineering initiatives. Support TP PMO in managing project and program delivery teams and make course corrections as necessary. (ref:hirist.tech)

You must have a minimum of 2 years of experience in JIRA administration within enterprise environments. Your responsibilities will include administering and maintaining Atlassian JIRA, JIRA Service Management, and Confluence platforms. Additionally, you will be tasked with designing and implementing custom JIRA workflows, screens, schemes, custom fields, and dashboards. Your role will also involve developing Confluence spaces, templates, macros, and knowledge management structures for various teams. Collaboration with business users to gather requirements and implement JIRA configurations according to Agile/DevOps delivery models is essential. You will manage user permissions, groups, and roles within JIRA and Confluence, conduct regular system audits, cleanups, upgrades, and security patches, as well as integrate JIRA with third-party tools. Furthermore, your duties will include developing and maintaining documentation on configuration, processes, and best practices, providing day-to-day support and training to users on JIRA and Confluence usage and capabilities, and generating reports and analytics using JIRA Query Language (JQL), filters, and dashboards. Collaboration with IT and Security teams to ensure compliance and data integrity is crucial. The required skills and qualifications for this role include strong expertise in JIRA workflow configuration, automation rules (Automation for JIRA), and JIRA Service Management (JSM), proficiency in Confluence administration and integration with JIRA, hands-on experience with scripting and automation using Groovy (Script Runner), REST APIs, or similar tools, a good understanding of Agile and ITIL frameworks, experience in user onboarding, access control, and group management, strong troubleshooting and problem-solving skills, and familiarity with Atlassian Marketplace plugins and licensing management. Preferred qualifications include Atlassian Certification (ACP-610/620/1000), experience with Atlassian Cloud and Data Center migrations, familiarity with other Atlassian tools like Bitbucket, Bamboo, and Trello, basic knowledge of Linux and Databases (PostgreSQL, MySQL) for backend support, ability to work independently and in a collaborative team environment, strong organizational and documentation skills, customer-focused and proactive in identifying and solving issues, and flexibility with shifts. Required Education: B.E. Employment Type: Full Time, Permanent Key Skills: - CONFLUENCE - GROOVY - JIRA - REST API Industry Type: ITES/BPO/KPO Functional Area: ITES/BPO/Customer Service Job Code: GO/JC/596/2025 Recruiter Name: Supraja,

Job Description : Software Tester (ONLY CANDIDATES WHO CAN JOIN US IN 15- 30 DAYS PREFERRED) WHY XOGENE ? At Xogene, were revolutionizing the future of clinical trial transparency through AI- powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. Position Overview Xogene combines regulatory expertise with advanced technology to automate complex processes in clinical trials disclosure. Our software streamlines workflows through AI and agentic networking capabilities, improving data transformation and regulatory compliance for leading pharmaceutical and life sciences companies. We're committed to advancing technological solutions in clinical trial transparency. As we continue to expand, we are seeking an experienced Software Testers to join our dynamic team and contribute to our ongoing growth and success. Qualified candidates will be involved in but not limited to the quality assurance stage of software development and deployment. The candidate shall conduct automated and manual tests to ensure the software created by developers aligns with requirements and designs and any bugs or issues are removed within a product before deployment to our Sponsors. Key Tasks And Responsibilities Analyze the as- is state of a currently live software product in conjunction with user stories, user/functional requirements, and design specifications to provide expertise in the planning, construction, and execution of manual test scripts. Review test scripts authored by colleagues providing review feedback and updating the script as necessary. Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team's overall test objectives. Collaborate closely with the Test Lead, Development Team, and other project team members across multiple time zones. Ability to design and develop high- quality, scalable, reliable and data driven automation test scripts Identify, clearly report, track, retest, and resolve software defects using Jira testing application tools. Experience in Agile methodology with focus in QA principles. Experience in using JIRA, Confluence and other tools. Requirements Bachelors degree or 5 years of commensurate experience. 3+ years of proven experience testing large- scale web applications. Candidate should have good knowledge on Manual Testing & Automation Testing concepts/tools. Working knowledge of testing methodologies, techniques, and best practices. Experience with bug management tools like HPQC, ALM, etc. (Jira add- ins like TM4J preferred). Knowledge of Jmeter, PyUnit, and Selenium would be an added advantage. Working knowledge of programming. Excellent communication and critical thinking skills. Good organizational skills and detail- oriented mindset. Desired Knowledge, Skills And Characteristics Preference for small, agile teams that strive to regularly deploy to production. Passion for continual learning and improving the team around you. Interest in web architecture and contemporary web frameworks. (ref:hirist.tech)

The job involves user creation, user management, and access control to ensure proper security measures are in place. You will be responsible for profile and role management to maintain data visibility and security. Monitoring the organization with key system parameters and health checks will also be part of your duties. You will need to monitor and report on batch interface jobs, handle data loads, and manage manual data/file import/export processes. Incident tracking, reporting, and resolving sync issues will be crucial tasks. Additionally, you will be involved in creating and maintaining workflows, approval processes, and validation rules. Basic customizations using Apex triggers, classes, and Lightning Web Components (LWC) will be required where necessary. You will assist in integration monitoring and troubleshooting while supporting deployment activities using change sets or DevOps tools. Collaboration with stakeholders to gather requirements and provide technical solutions will also be a key aspect of the role. This is a full-time position with day shift schedule. The ideal candidate should have at least 1 year of experience in Jira, 2 years in Salesforce, 1 year in Confluence (Preferred), and 1 year in technical project management (Preferred). The work location is in person, and the expected start date is 10/08/2025.,

If you enjoy coordinating product initiatives and gathering strategic inputs, this opportunity is for you. Utilize your experience and analytic prowess to calculate key metrics and facilitate change in a collaborative, dynamic environment. The Product Portfolio Operations Associate will be essential in enhancing the efficiency and effectiveness of Chase Travel Product teams. This role involves supporting tools, developing processes, and assisting with planning, executing, and analyzing product operations projects. The ideal candidate should have strong expertise in Jira, Confluence, and process implementation. Job responsibilities include providing support and administration for Jira and Confluence to enhance team collaboration and project tracking. Ensure tools are configured optimally to meet the needs of the product teams, including tracking vendor enhancements that impact ways of working. Support other PPO reporting tools as implemented. Develop and implement processes that improve the efficiency and effectiveness of product operations. Identify opportunities for process and tool improvements and promote continuous innovation. Support the integration of multiple acquired entities into Chase CCB processes, standards, and controls. Manage integration and enhancement projects or workstreams to work towards CCB alignment and Integration. Collaborate with cross-functional teams to ensure seamless execution of projects. Assist in planning, executing, and analyzing product operations related projects. Create and maintain reports and dashboards to track project progress and performance. Analyze data to provide insights and support decision-making within product operations. Required qualifications, capabilities, and skills include proficiency in Jira and Confluence site and user administration and configuration. Experience with process implementation and improvement methodologies. Strong project management skills to coordinate and execute projects effectively. Ability to manage multiple initiatives and prioritize tasks. Strong analytical skills to interpret data and provide actionable insights. Proficiency in data analysis tools and techniques. Excellent communication skills to work effectively with cross-functional teams and stakeholders. Ability to facilitate collaboration and knowledge sharing across the organization. Ability to troubleshoot technical issues and implement effective solutions. Creative problem-solving skills to address challenges and drive improvements. Preferred qualifications, capabilities, and skills include proficiency with Jira, Confluence, Python, APIs, GitHub, and Excel.,

You are a highly experienced and visionary Mobile Development lead responsible for leading and scaling our mobile engineering team at Watchyourhealth.com. Your role involves shaping the mobile strategy, managing cross-platform development, ensuring best coding practices, and delivering world-class mobile experiences to users. Your strong leadership, deep technical expertise, and product-first mindset are essential for this position. Your key responsibilities include leading end-to-end mobile application development across iOS and Android platforms, defining mobile architecture and development processes, hiring and growing a high-performing team of mobile developers, collaborating with various teams, ensuring code quality, performance, maintainability, and security of mobile applications, staying updated with new trends and technologies, driving continuous improvement and innovation in mobile engineering processes, leading project planning and execution, and engaging in strategic decision-making. To be successful in this role, you should have proven experience of 8 to 9 years in mobile application development with at least 4 years in a leadership position. You must possess strong hands-on expertise in native (Swift, Dart, Kotlin/Java) and/or cross-platform frameworks (Flutter, React Native), solid understanding of mobile UI/UX best practices, experience in CI/CD, mobile testing automation, crash analytics, and release management, excellent problem-solving and architectural design skills, understanding of REST APIs, backend integration, and cloud-based services, experience in Agile/Scrum teams, and excellent communication and stakeholder management skills. It would be advantageous if you have experience with web technologies and backend systems, exposure to DevOps and mobile security best practices, and prior experience in managing offshore or distributed teams. By leveraging your skills and expertise, you will contribute to the overall technology and business goals of the company.,

You have a great opportunity as a Senior Java Developer with expertise in Kafka and Angular in Chennai (Hybrid). You should have at least 10+ years of hands-on experience in Java (Java 8 or higher), Spring, Spring Boot, and microservices. Your responsibilities will include working with Spring framework using various modules like Spring Core, Spring Batch, Spring AOP, creating REST APIs, and integrations with Kafka, RabbitMQ, or WSO2. Additionally, you should have hands-on experience with Angular4/4+ and GIT/Bitbucket. It would be beneficial if you are familiar with DevOps tools such as Jenkins, Kubernetes, Openshift, and have experience in CI/CD. Experience in writing unit and integration tests using testing frameworks like Junit is required. Good to have experience includes working with Spring Security, JWT, SSL, and tools like Jira and Confluence. Exposure to AWS cloud services like EC2, ECS, Load Balancer, Security Group, Lambda, S3 is a plus. Knowledge in DevOps development and deployment using docker and Kubernetes would be an added advantage. Strong analytical and problem-solving skills are essential for this role. This is a full-time, permanent position with benefits such as health insurance and Provident Fund.,

We are looking for a highly skilled and detail-oriented Senior QA Engineer to join our team on a contract basis. The ideal candidate should have extensive experience in manual testing, particularly within Salesforce ecosystems, and will be responsible for ensuring the quality, functionality, and reliability of our solutions. Your role will involve validating customer journeys, billing processes, API integrations, and various system functionalities across multiple platforms. As a Senior QA Engineer, your key responsibilities will include designing and executing test cases for functional, regression, sanity, and smoke testing across Salesforce-based applications. You will analyze user stories and acceptance criteria to create comprehensive test scenarios and perform manual testing to validate user interfaces, workflows, and data integrity. Additionally, you will be responsible for validating the end-to-end order lifecycle, including order creation, activation, billing, and provisioning. You will also conduct in-depth testing of Customer Portals, Billing modules, and Reporting dashboards, and verify the Salesforce-Zuora integration for subscription management, billing accuracy, and invoice generation. Ensuring seamless communication between Salesforce and external systems, validating user roles, profiles, and permission sets, and logging and tracking bugs are also part of your responsibilities. Collaboration is key in this role, as you will work closely with product managers, developers, and business analysts in Agile/Scrum teams. Participation in sprint ceremonies, including daily stand-ups, reviews, and retrospectives, is essential to ensure alignment and progress. To be successful in this role, you should have a minimum of 4-6 years of experience in Quality Assurance, with a strong background in manual testing. Hands-on experience with Salesforce testing (Sales Cloud, Service Cloud), a solid understanding of billing platforms (preferably Zuora), and proven expertise in API testing using Postman are required. Proficiency in defect tracking tools like JIRA, documentation tools such as Confluence, and experience working in Agile/Scrum environments are also necessary. Your working hours will be from 11.00 am to 8.00 pm, and familiarity with tools and platforms such as Salesforce CRM, Postman for API testing, JIRA, Confluence, TestRail/Zephyr, and Zuora (preferred for billing validation) will be advantageous. Strong analytical, problem-solving, and communication skills are essential for this role.,

As a highly motivated and detail-oriented Product Owner with a strong foundation in Agile practices, particularly SAFe (Scaled Agile Framework), you will play a key role in defining product requirements, translating business needs into user stories, and collaborating with cross-functional teams to deliver high-quality products. Your familiarity with Behavioral Driven Development (BDD) and Gherkin/JBehave syntax, coupled with hands-on experience in tools like JIRA and Confluence, is essential for success in this role. Your responsibilities will include owning and maintaining the product backlog to ensure clarity, prioritization, and alignment with business objectives. You will work closely with stakeholders to gather requirements and translate them into clear and actionable user stories and acceptance criteria. Facilitating and participating in Agile ceremonies such as backlog grooming, sprint planning, demos, and retrospectives will be part of your routine. Supporting the team in following BDD practices and collaborating with QA and development teams to ensure user stories meet the Definition of Done (DoD) are also crucial aspects of your role. In addition, you will serve as the voice of the customer in technical discussions, ensuring that the product meets user needs and business goals. Tracking progress using JIRA, maintaining clear and concise documentation in Confluence, and supporting PI Planning and other SAFe activities to align team deliverables with program-level priorities will be part of your regular tasks. To excel in this position, you must possess certification in Product Ownership and/or Business Analysis (e.g., CSPO, PSPO, CBAP), a solid understanding of Agile principles and iterative/incremental development methodologies, and proficiency in writing BDD scenarios using Gherkin/JBehave syntax. Experience using Atlassian tools such as JIRA and Confluence for backlog and documentation management, familiarity with the SAFe framework, and experience working in large Agile environments are also required. Excellent analytical, communication, and collaboration skills, as well as a strong ability to translate business needs into technical requirements, are essential for success in this role. In addition to technical skills, soft skills such as good communication and interpersonal skills are highly valued in this position. Being fit for customer location placement is also an important consideration for this role.,

As a Business Analyst with over 4 years of experience in the logistics or transportation industry, you will play a crucial role in gathering and analyzing business requirements from various stakeholders such as operations, dispatch, fleet management, warehousing, and customer service teams. Your responsibilities will include preparing detailed documentation such as Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), creating user stories, and supporting product development through tools like Jira, Confluence, wireframes, flowcharts, and traceability matrices. In this role, you will actively participate in Agile ceremonies including sprint planning, daily standups, demos, and retrospectives. You will work closely with cross-functional teams, developers, QA, product owners, and SMEs, utilizing Jira and Confluence for task tracking and documentation. Your expertise in CRM platforms and customer support ticketing systems will be essential in supporting CRM integrations, help desk modules, and logistics dashboards by defining precise workflows and API-related requirements. To excel in this position, you should possess strong documentation skills in BRD, FRD, wireframes, and process flow diagrams. Proficiency in tools such as Jira, Confluence, MS Visio, Lucidchart, and wireframing tools like Balsamiq and Figma will be beneficial. An understanding of Agile Scrum methodology and experience in creating and maintaining traceability matrices will be key to managing sprint-level requirements effectively. Your interpersonal and communication skills will be vital for successful cross-team collaboration, and your domain knowledge of freight movement, trip creation, driver assignments, POD, invoicing, and settlement flows will be advantageous. Preferred qualifications include familiarity with logistics ERP or TMS systems and Agile certifications (e.g., CSM, CSPO) or logistics certifications. This is a full-time position that requires in-person work. The job offers benefits such as food provided and follows a day shift schedule. If you are a proactive and analytical individual with a passion for the logistics industry, we encourage you to apply for this exciting opportunity.,

You will be part of a rapidly growing Shopify practice at Tryzens Limited, contributing to shaping and delivering successful outcomes for clients. Operating throughout the project lifecycle, from discovery to development, testing, training, and post-implementation support, your role will be pivotal in ensuring client satisfaction and project success. Your core responsibilities will include developing client solutions, estimating business requirements, planning and coordinating with internal and external stakeholders to ensure project execution aligns with technical and functional specifications, adapting technical requirements into Shopify, and effectively communicating with client businesses to understand and meet their expectations. Additionally, you will engage in technical design discussions, requirement analysis, coding, testing, implementation, and maintenance of Shopify and associated software applications. Managing the technical delivery of integrations and custom extensions, providing hands-on support in development, design, independent analysis, and problem resolution, as well as handling Shopify setup, configuration, customization, data migration, and deployment of applications are also key aspects of your role. Furthermore, you will offer guidance to clients and developers on technology, processes, and applications, while proactively supporting team members and fostering a positive working environment. To excel in this role, you must maintain certification in Shopify and possess a bachelor's degree or equivalent. A team player with excellent collaboration skills and a can-do attitude, you should be self-driven, eager to learn, and stay updated with the latest in Shopify. Strong written and verbal communication skills, the ability to produce easily maintainable code, and a proven track record in software development environments are essential. Familiarity with tools such as JIRA, Confluence, MS Outlook, Word, Excel, Visio, and Project is advantageous, along with 3 to 5 years of IT experience. Specifically, a minimum of 3 years of experience in developing on Shopify, including a good understanding of its functionalities, features, and third-party apps and integrations, is required. Proficiency in liquid template language, customizing Shopify themes, and knowledge of technologies like NodeJS or PHP frameworks, HTML5, CSS3, JavaScript/Jquery, REST API, webhooks, and Meta fields within Shopify is crucial. Desirable experience and knowledge in technologies such as Vue.js, React.js, and Ruby language (Ruby on Rails framework) for creating embedded apps or scheduler jobs, as well as familiarity with other ecommerce platforms like Magento and BigCommerce, will be advantageous for this role.,

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Business Analyst. As a Business Analyst, your typical week might include the following responsibilities: - Managing health & wellness business requirements and implementation in active collaboration with functional representatives. - Soliciting, developing, and validating business requirement documentation through a clear understanding of as-is vs to-be process, and documenting clear acceptance criteria for user stories. - Leading brainstorming sessions with key stakeholders to ensure comprehensive accounting for business requirements and opportunities while creating delightful experiences. - Developing an in-depth understanding of business processes, articulating use-cases, user stories & requirement documents/change requests for identified features/capabilities for applicable platforms and projects. - Performing process impact analysis across various platforms, holding an end-to-end view of user journeys. - Designing Business Process Flows, Reviewing with Key functional Stakeholders, and Obtaining signoff. - Facilitating discussions, gathering feedback, and ensuring proposed improvements align with business process objectives. - Partnering with functional process owners to support capability vision, strategy & roadmap. - Understanding business objectives, processes, and products to make educated recommendations. - Documenting business process flow diagrams and reviewing with functional stakeholders. - Identifying pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and uncovering the root causes of identified pain points and inefficiencies. - Checking if the current process complies with relevant regulations and industry standards including legal/compliance/data privacy. - Using techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes. - Undertaking iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. - Managing stakeholder expectations based on the current book of work and capacity, collaborating with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users. - Ensuring that acceptance criteria are defined & met; leading testing in collaboration with functional users including jointly preparation & review of the test plan, test cases, user acceptance testing. You could be the right candidate if you: - Have end-to-end knowledge of health insurance products, operations processes, and technology systems. - Can understand high-level processes and convert them into detailed business requirement documents. - Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. - Are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. - Are a true team player, have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. - Can function as an indispensable member of the team. - Are passionate about operating iteratively. - Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. - Able to identify and track the appropriate metrics to assess key processes/capabilities in pursuit of continuous improvement. - Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools, and SDLC tracking tools. This could be the gig for you if you: - Have built best-in-class processes from scratch. - Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want and have an attentive ear to listen to new ideas. - Join hands with other colleagues to solve for the customer. - Like to work in a culture where everyone can see what others are doing. - Take help from others when stuck and encourage others when there are setbacks. - Take full responsibility for your and your team's output while thinking wing-to-wing across the organization. - Are passionate about leveraging digital tools to transform customer experience. Location: Mumbai Title: Business Analyst, Senior Manager,

As a part of Zelis India, you will play a crucial role in supporting various initiatives aimed at enhancing the healthcare financial experience. Our dedicated team in India contributes to the development and implementation of cutting-edge solutions, ensuring that technology and processes are optimized for maximum efficiency. Apart from operational excellence, we foster a collaborative work culture, leadership development, and global exposure, providing an environment conducive to professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we strive to create a holistic workplace experience. Additionally, our team is instrumental in upholding high service delivery standards and contributing to Zelis" award-winning culture. Zelis Data Intelligence (ZDI) is a centralized data team focused on unlocking the value of data through intelligence and AI solutions. Our mission is to transform data into a strategic and competitive asset by promoting collaboration and innovation. We aim to democratize and productize data assets to drive insights and decision-making, develop new data and product capabilities through advanced analytics and AI-driven solutions, collaborate closely with business units and enterprise functions, and leverage intelligence solutions to enhance efficiency, transparency, and value organization-wide. Key Responsibilities: - Develop product expertise and collaborate effectively with stakeholders and technical teams. - Lead the creation of user stories and tasks in collaboration with engineering teams. - Design, build, and implement repeatable processes for projects. - Collaborate with software engineers, data engineers, data scientists, and other product teams to enhance product features and data capabilities. - Align product area with company roadmap and educate internal teams on the organizational vision. - Ensure consistent updates of tickets and timelines, communicate requirements effectively, and track key performance indicators. Qualifications: - Bachelor's or Master's degree in Computer Science, Information Systems, or related field. - 4+ years of technical experience in business analysis, data analysis, technical product, engineering, etc. - Proficiency in Agile methodologies, frameworks, and product tools such as Jira and Confluence. - Strong technical depth to collaborate with software engineers, data engineers, and data scientists. - Understanding of Data Management, Data Engineering, API development, Cloud Engineering, Advanced Analytics, Data Science, and related tools. Preferred Qualifications: - Excellent communication skills for working with technical teams. - B2B or B2C experience is beneficial. - Familiarity with the US healthcare system. - Hands-on experience with Snowflake or other cloud platforms. Join us at Zelis India to be a part of a dynamic team that values collaboration, innovation, and excellence in leveraging data to drive strategic outcomes.,

As a Senior Project Coordinator with a strong background in Agile methodologies, you will be responsible for supporting project planning, execution, and delivery across cross-functional teams. Your coordination skills, deep understanding of Agile principles (Scrum, Kanban), and experience working closely with product owners, developers, QA, and business stakeholders will be essential in ensuring successful project outcomes. Your key responsibilities will include coordinating Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, retrospectives, and backlog grooming. You will assist Scrum Masters and Product Owners in maintaining JIRA/Agile boards and sprint tracking, ensuring teams follow Agile best practices, removing roadblocks or dependencies, and collaborating with cross-functional teams for timely delivery of project milestones and deliverables. Monitoring and reporting on project progress, risks, and metrics to stakeholders and leadership, maintaining project documentation, timelines, and sprint schedules, coordinating across multiple agile teams, driving communication between business, technical, and operational teams, and supporting resource planning, task allocation, and change management activities. To be successful in this role, you are required to have a Bachelor's degree in IT, Computer Science, or related field, with at least 4+ years of experience in project coordination, including 2+ years in Agile environments. Strong knowledge of Agile methodologies (Scrum, Kanban), hands-on experience with JIRA, Confluence, or similar tools, excellent organizational, communication, and interpersonal skills, ability to manage multiple priorities and work effectively under pressure, and a detail-oriented focus on continuous improvement are essential qualifications. Preferred qualifications include Agile or Scrum certifications (e.g., CSM, PMI-ACP, SAFe), experience in software development or IT project coordination, and familiarity with SDLC and DevOps practices. In return, you can expect competitive salary and performance-based bonuses, health insurance and wellness programs, flexible working hours and hybrid options, as well as learning & development support in this full-time position based in Mohali.,

If you enjoy coordinating product initiatives and gathering strategic inputs, this opportunity is for you. Utilize your experience and analytic prowess to calculate key metrics and facilitate change in a collaborative, dynamic environment. The Product Portfolio Operations Associate will be essential in enhancing the efficiency and effectiveness of Chase Travel Product teams. This role involves supporting tools, developing processes, and assisting with planning, executing, and analyzing product operations projects. The ideal candidate should have strong expertise in Jira, Confluence, and process implementation. Job responsibilities: - Provide support and administration for Jira and Confluence to enhance team collaboration and project tracking. - Ensure tools are configured optimally to meet the needs of the product teams, including tracking vendor enhancements that impact ways of working. - Support other PPO reporting tools as implemented. - Develop and implement processes that improve the efficiency and effectiveness of product operations. - Identify opportunities for process and tool improvements and promote continuous innovation. - Support the integration of multiple acquired entities into Chase CCB processes, standards, and controls. - Manage integration and enhancement projects or workstreams to work towards CCB alignment and Integration. - Collaborate with cross-functional teams to ensure seamless execution of projects. - Assist in planning, executing, and analyzing product operations related projects. - Create and maintain reports and dashboards to track project progress and performance. - Analyze data to provide insights and support decision-making within product operations. Required qualifications, capabilities, and skills: - Proficiency in Jira and Confluence site and user administration and configuration. - Experience with process implementation and improvement methodologies. - Strong project management skills to coordinate and execute projects effectively. - Ability to manage multiple initiatives and prioritize tasks. - Strong analytical skills to interpret data and provide actionable insights. - Proficiency in data analysis tools and techniques. - Excellent communication skills to work effectively with cross-functional teams and stakeholders. - Ability to facilitate collaboration and knowledge sharing across the organization. - Ability to troubleshoot technical issues and implement effective solutions. - Creative problem-solving skills to address challenges and drive improvements. Preferred qualifications, capabilities, and skills: - Proficiency with Jira, Confluence, Python, APIs, GitHub, Excel.,

As a Senior Healthcare Business Analyst at CitiusTech, you will be part of an Agile team designing and building healthcare applications. Your responsibilities will include delivering technical preliminary design documents, analyzing data systems to solve complex business problems, providing consulting support for IT and Business partners, creating system test plans and test data, and ensuring high-quality deliverables within defined deadlines. You will be required to work within the scope of projects, gather business requirements, create BRD, FRDs, UML, and flow diagrams, facilitate business requirement elicitation sessions, identify potential issues and risks, and consult with business stakeholders on data reporting. Your role will involve maintaining project artifacts, following version control processes, and adhering to departmental policies and procedures. The ideal candidate will have 7-8 years of experience in the US Healthcare domain, strong SQL knowledge, experience with data warehouse and migration projects, and the ability to work with DBA and DB developers. Technical certification in multiple technologies and relevant industry certifications related to project management are desirable. You should have excellent communication skills, be open to change, and possess a good attitude. Good to have skills include development/data analyst experience, knowledge of data warehousing, experience with tools like Microsoft Project, Jira, and Confluence, and strategic thinking. Knowledge of vulnerability and security domain is an added benefit. CitiusTech is committed to combining IT services, consulting, products, accelerators, and frameworks with a client-first mindset to humanize healthcare and make a positive impact on human lives. The company values passion, respect, openness, unity, and depth of knowledge, creating a diverse work culture focused on continuous learning and work-life balance. If you are looking to shape the future of healthcare, positively impact human lives, and collaborate with global leaders, this is an opportunity for you. Join CitiusTech in its mission to make a tangible difference in the healthcare industry and contribute to reshaping the landscape of healthcare solutions. For more information about CitiusTech and to explore career opportunities, visit https://www.citiustech.com/careers. Happy applying!,

As the global leader in high-speed connectivity, Ciena is dedicated to prioritizing a people-first approach. Our culture is centered around creating a flexible work environment that fosters individual growth, well-being, and a sense of belonging. We are a technology company that intertwines our humanity with our business priorities, focusing on creating meaningful social, community, and societal impact. You will be reporting to the QA Manager within the Blue Planet division and will be instrumental in ensuring the delivery of quality solutions through a combination of manual and automated testing. Your responsibilities will include writing and executing manual and automated test cases, constructing frameworks, and offering detailed test reporting for both functional and non-functional testing. Collaboration with developers, product teams, and global stakeholders will be essential to ensure comprehensive test coverage for both new and existing features. Furthermore, you will be required to analyze test results, conduct database queries, debug issues, and contribute to ongoing enhancements in QA strategy and automation. Supporting CI/CD practices and infrastructure to guarantee high test coverage and efficient deployment workflows will also be a key part of your role. The ideal candidate will possess a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least 2 years of experience in QA focusing on automation for distributed systems. Strong scripting abilities in JavaScript and familiarity with tools like Webdriver.io/Cypress, Jasmine, Protractor, and Cucumber are essential. Proficiency in backend test automation, including REST API testing (using tools like Postman and Jasmine) and system testing with Bash and Ansible, is required. Hands-on experience with Docker, Kubernetes, and cloud platforms such as AWS or Azure is also important. Additionally, familiarity with CI/CD tools like Jenkins, TeamCity, GitLab, and version control systems like Git and Bitbucket is preferred. Experience with test management tools like TestRail, JIRA, and Confluence is a plus. A solid understanding of various test types including Functional, Regression, Smoke, Integration, Load, and Static testing is necessary. Desirable assets for this role include experience with frontend technologies like HTML, CSS, SVG, Angular, Node.js, and D3.js. Backend exposure to Java/J2EE, Spring frameworks, and Apache Tomcat would be beneficial. Knowledge of databases such as PostgreSQL, TimescaleDB, and Neo4j, along with strong SQL/Cypher skills, is advantageous. Familiarity with system tools like ElasticSearch, Drools, Kafka, and RESTful APIs is also a plus. Previous work in the Telecom domain, particularly with OSS or inventory systems, would be an added advantage. A passion for automation, innovation, and thriving in a collaborative, agile environment is highly valued. If you are not ready to apply immediately, you can join our Talent Community to receive relevant job alerts directly to your inbox. Ciena is dedicated to creating an inclusive environment where employees feel respected, valued, and heard. We embrace the diversity of our workforce and treat each employee as an individual, without tolerating any form of discrimination. Ciena is an Equal Opportunity Employer, inclusive of disability and protected veteran status. If you are contacted regarding a job opportunity, please inform Ciena of any accommodation measures you may require.,

You are a highly skilled and experienced Solution Architect Senior Application Engineer specializing in Oracle Cloud Subscription Management. Your main role involves working closely with business stakeholders, product managers, enterprise architects, and technical teams to create and deploy scalable solutions that support usage-based subscription models and enhance the eCommerce subscription experience. As a Solution Architect and Senior Application Engineer, you will take the lead in designing and implementing Oracle Cloud Subscription Management solutions. Your responsibilities include collaborating with cross-functional teams to analyze requirements and deliver robust solutions for subscription billing and management. You will be configuring and implementing advanced features of Oracle Subscription Management Cloud to cater to usage-based and recurring billing models. Additionally, you will be developing and testing prototype solutions, identifying system gaps, and addressing them through custom integrations and configurations. Furthermore, you will work closely with the technical team to design and implement integration solutions with eCommerce platforms and other enterprise systems. It is crucial to ensure that best practices are adhered to in system design, coding, testing, and implementation. You will also be supporting ongoing enhancements, troubleshooting, and maintenance of the implemented solutions. To qualify for this position, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field (Masters preferred). You should have a minimum of 7+ years of hands-on experience in implementing Oracle Cloud Subscription Management, particularly focusing on pricing and usage-based billing. Your expertise should extend to Oracle ERP Cloud, including Subscription Management, Accounts Receivable, Pricing Configurations, and Product Information Management (PIM). In-depth knowledge of Oracle Fusion Subscription Management Cloud, with an emphasis on complex subscription and billing scenarios, is essential. Familiarity with integration tools and frameworks such as Oracle Integration Cloud (OIC), FBDI, BI Publisher, Groovy scripting, and OTBI is required. You should be proficient in Oracle development tools like PL/SQL, VBCS, APEX, Java, and BPM. A solid understanding of subscription-based business models and system processes, including integrations with eCommerce and back-office systems, is vital. Experience with Oracle Cloud APIs and extending Oracle Fusion Cloud applications is a plus. Strong communication skills are necessary as you will be presenting complex technical concepts to both technical and non-technical stakeholders. Experience in using Jira, Confluence, and other project management tools will be beneficial for this role.,

You are an experienced and highly skilled Technical Product Manager with a strong background in Jira Administration. Your role is pivotal in bridging the gap between technical execution and business strategy to ensure alignment with market needs and organizational objectives for the Enterprise Platform & Engineering product teams. You possess a deep understanding of the product lifecycle, exceptional technical acumen, and proven expertise in optimizing Jira environments to enhance team productivity and collaboration. In your role, you will define and champion the product roadmap for key technical platform & engineering solutions, aligning them with overall company goals and market opportunities. You will conduct user feedback analysis to identify customer needs and translate them into detailed product requirements, user stories, and technical requirements. Collaboration with cross-functional teams, prioritizing product features, managing the product backlog, and acting as a subject matter expert for assigned product areas are also crucial responsibilities. As a Technical Product Manager, you will monitor performance using data and metrics, identifying areas for improvement and driving continuous enhancements. Communication with technical teams, stakeholders, and senior leadership to translate complex technical concepts into clear insights is essential. Developing and maintaining comprehensive documentation, including technical specifications, user guides, training requirements, and release notes, is also part of your role. Regarding Jira Administration & Optimization, you will serve as the primary expert for Jira instances, responsible for their configuration, management, and continuous optimization to meet organizational needs. This includes configuring and customizing Jira projects, workflows, issue types, screens, fields, permissions, and notification schemes to support diverse team requirements. You will manage user accounts, groups, and permission schemes within Jira and integrated Atlassian tools, ensuring appropriate access control and data security. Moreover, you will develop and maintain custom dashboards, reports, and advanced filters to provide actionable insights into project progress, team performance, and key metrics. Implementing and managing Jira automation rules to streamline processes, integrating Jira with other essential tools and systems, providing training and best practice guidance to Jira users, and developing and enforcing Jira administration policies and guidelines are also part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Computer Science, Engineering, or a related technical field, along with a minimum of 5 years of progressive experience in technical product management. Demonstrable expert-level proficiency in Jira Administration, strong understanding of software development methodologies, exceptional analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to lead cross-functional teams are required. Experience with other Atlassian products and their integration with Jira is highly desirable.,

Upstox is seeking an experienced Business Analyst specializing in risk management and order management systems within the stock broking domain. In this role, you will serve as the liaison between the Risk Management team and the Engineering/Product teams, ensuring the development of regulatory-compliant, scalable, and efficient risk systems. Your responsibilities will include gathering and documenting business requirements for risk workflows, pre-trade risk checks, margining, exposure limits, and order handling in collaboration with the Risk Management team. You will be tasked with translating these requirements into clear Product Requirement Documents (PRDs), wireframes, and user stories. Working closely with Engineering teams, you will oversee the correct implementation and prioritization of features. A key aspect of this role involves designing the in-house Order and Risk Management System (ORMS) architecture to align with regulatory, trading, and operational requirements. You will also be responsible for monitoring daily risk operations, identifying process gaps, and suggesting system-driven enhancements. Additionally, you will support testing and validation of new features and configurations through User Acceptance Testing (UAT) and ensure compliance with SEBI regulations and exchange circulars by collaborating with Compliance and Operations. Handling escalations related to order rejections, risk breaches, margin shortfalls, and trading limits will be part of your routine tasks. Furthermore, maintaining documentation and process maps across various asset classes such as equity, derivatives, and commodities will be essential. The ideal candidate should possess at least 7 years of experience in stock broking firms in roles related to Risk, Product, or Business Analysis. A strong understanding of Order Management and Risk Management Systems, familiarity with SEBI regulations, and proven experience in writing PRDs and user flows are required. Proficiency in tools like JIRA, Confluence, Excel, and basic SQL is necessary, along with strong communication and stakeholder management skills. If you are self-driven, possess an ownership mindset, and can deliver results effectively, we encourage you to apply for this role. Don't forget to explore our website, download our app, and provide us with valuable feedback. Join us in shaping the future of our in-house Order and Risk Management System! Apply now.,

We are currently seeking individuals who can join us immediately or those who are in the process of serving their notice period, with the position based in New Delhi. As a member of our team, you will be responsible for owning the product roadmap and overseeing its execution from the initial development phase to scaling it up. This involves defining, prioritizing, and delivering product features, with a strong emphasis on API-first products. Collaboration with UI/UX teams using Figma will be essential to create intuitive and scalable user experiences. Additionally, you will work closely with cross-functional teams including Tech, Ops, Compliance, and Sales to deliver reliable fintech solutions. In this role, you will need to translate complex requirements into clear Product Requirement Documents (PRDs), user stories, and wireframes. Furthermore, you will be instrumental in driving the Go-to-Market (GTM) strategy and adoption plan for new features and products. To be successful in this position, you should have a total of 5-7 years of experience, including a minimum of 3 years in product leadership roles. Demonstrated experience in building products from the ground up (0-1) is a key requirement. Proficiency with tools such as Figma, Postman, Jira, and Confluence is necessary. Strong analytical and communication skills are vital for effective interaction with both technical and business stakeholders. A startup mindset, characterized by a preference for execution and iteration, will be highly valued. A Bachelor's or Master's degree in Engineering, Business, or a related field is also required. It would be advantageous to have experience working with regulatory technology, familiarity with RBI mandates, KYC processes, and audit trails. Exposure to escrow, lending, or enterprise banking APIs is a plus, as is prior experience in scaling products post-Product-Market Fit (PMF).,

Control Automation - Delivery Lead (C13) - SIS About CITI Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. About AIM: Analytics and Information Management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world. What do we do: We simplify, streamline, and automate controls—strengthening our ability to prevent issues. Control Automation Team automates manual controls through data driven capabilities using industry standard tools & techniques in collaboration with Business, Internal Audit, Internal Citi Risk and Control and Technology. This team work with business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion. Expertise Required: Responsibility Responsible for end-to-end delivery of control automation tools, overseeing the entire Control Automation life cycle from requirement management to implementation. Responsible for developing automation solutions that are scalable and can be re-purposed. Lead a team of SMEs (Designers, Developers, solution Leads, production support, etc.) Develop and implement data analytics/automation strategies to support business objectives and drive decision-making processes. Provide strategic recommendations based on data-driven insights to support business planning and resource allocation. Stay current to industry trends and emerging technologies in data analytics/ automation to constantly improve process and methodologies. Liaison with Business, R&C teams, Operations and Technology stakeholders to identify Control Automation opportunities. Lead efforts to Review ARCM (Activity Risk Control Monitoring) documents to proactively identify automation opportunities. Critically Assess new tools and AI solutions, identify those that align with organizations goals and technical landscape that can be implemented in the Control Automation Area. Analytical & Project Management Skills Champion and execute controls automation strategic plan, suggest thought leadership ideas for target state. Good with formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data. Proficient with data manipulation and problem solving to effectively work with large datasets and drive actionable conclusions. Have good knowledge of project management principles, good at stakeholder management. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Having productive team meetings, 1-on-1 meetings regularly with all team members Understand the concerns, challenges, and roadblocks the team is facing and provide them with all the required support to overcome the same. Extensive knowledge of automation tools and technologies with the ability to solve complex problems. Tools and Platforms Hands-on experience in SAS, SQL, Python and have strong RDBMS concepts. Good understanding on process automation. Appian, Xceptor and Tableau Proficient in MS Excel, PowerPoint, and VBA Nice to have – Experience on below: Workflow management tools like Jira, Confluence, Bit Bucket (Version Control) etc. Domain Skills Good understanding of Banking Products (Wealth, Cards, Deposit, Loans & Insurance etc.) MCA, Inherent Risk Functional Skills Business risk, controls, compliance, and data management. Knowledge of Finance Regulations, Understanding of Audit Process Soft Skills Proven leadership ability with experience in mentoring and developing a team of managers/SMEs. Should have excellent communication and inter-personal skills with the ability to convey technical concepts to non-technical stakeholders. Responsible for managing resources effectively and sharing best practices. Mentoring junior members in the team Ability to thrive in a dynamic and fast-paced environment. Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities, etc. Proactive approach in solving problems and an eye for detail. A strong team player Basic Qualifications Master's degree in information technology / information systems / computer applications / engineering from a premier institute. BTech/B. E/MCA in Information Technology / Information Systems / Computer Applications. (Preferred) Postgraduate in – Master’s in computers 13+ years of hands-on experience in developing codes on SAS, SQL, Python environment ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Data/Information Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Control Automation Development- Lead (C12) - SIS About CITI Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. About AIM: Analytics and Information Management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world. What do we do: We simplify, streamline, and automate controls—strengthening our ability to prevent issues. Control Automation Team automates manual controls through data driven capabilities using industry standard tools & techniques in collaboration with Business, Internal Audit, Internal Citi Risk and Control and Technology. This team work with business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion. Expertise Required: Responsibility Lead and act as an automation SME for a team of automation analysts . Develop and implement robust, scalable automation strategies/solution to support business objectives and implement effective controls. Conduct in-depth analysis of complex datasets to uncover trends, patterns, and opportunities for optimization. Provide strategic recommendations based on data-driven insights to support business planning and resource allocation. Stay current to industry trends and emerging technologies in AI/automation areas to constantly improve process and methodologies. Analytical Skills Ability to design automation strategies and solutions. Ability to translate business requirements to implementable technical design documents. Proficient in Data analysis & Data patterns. Good with formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data. Skillful in transforming data sets and performing quantitative & qualitative analysis with Data. Tools and Platforms Proficient in SAS, SQL, Tableau, Appian, Xceptor, Python and Mainframes Proficient in MS Excel, PowerPoint, and VBA Nice to have – Experience on below: Workflow management tools like Jira, Confluence, Bit Bucket (Version Control) etc. Domain Skills Good understanding of Banking Products (Wealth, Cards, Deposit, Loans & Insurance etc.) MCA & Inherent Risk Functional Skills Business risk, controls, compliance, and data management. Nice to have - Knowledge of Finance Regulations, Understanding of Audit Process Soft Skills Proven leadership ability with experience in mentoring and developing a team of automation analysts Should have excellent communication and inter-personal skills with ability to convey technical concepts to non-technical stakeholders. Mentoring junior members in the team Ability to thrive in a dynamic and fast-paced environment. Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc. Proactive approach in solving problems and eye for details. A strong team player Basic Qualifications Master’s degree in information technology / Information Systems / Computer Applications / Engineering from a premier institute. BTech/B. E/MCA in Information Technology / Information Systems / Computer Applications. (Preferred) Postgraduate in – Masters in computers 8-12 years of hands-on experience in developing codes on SAS, SQL, Python environment ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Data/Information Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Description Industry & Client Research: Identify and analyze emerging industry trends, challenges, and opportunities relevant to WTW. Conduct client segmentation to generate accurate insights for targeted engagement. Develop data-driven content through research, analysis, and visualization. Able to effectively develop target list on LinkedIn Sales Navigator. Content Development & Knowledge Management Produce thought leadership, industry insights, case studies, and benchmarking reports to support sales and marketing efforts. Utilize generative AI (e.g., ChatGPT, Gemini, Claude, or other AI research tools) to enhance content creation efficiency and ensure high-quality outputs. Create compelling storyboards and presentations to simplify complex research findings. Manage and update industry and client knowledge within Microsoft Dynamics 365 (D365) and internal repositories. Collaboration & Stakeholder Engagement Work with industry experts, marketing, and sales teams to develop engaging content aligned with WTW’s messaging and brand standards. Partner with the Sales and Client Management teams to map client/prospect landscapes, track WTW’s market position, and identify growth opportunities. Knowledge Sharing & Internal Enablement Ensure knowledge assets are organized, easily accessible, and consistently updated. Contribute to internal knowledge sharing initiatives and strategic projects to drive operational efficiency. Qualifications Qualification Bachelor’s degree in business, Marketing, Economics, Data Analytics, Communications, or a related field. Skills Required 3-5 years of experience in research, content creation, and market analysis for sales and marketing purposes. Proficient in generative AI tools, with the ability to craft effective prompts for optimized research outputs. Strong data analysis skills, with the ability to interpret numbers and translate them into actionable insights. Experience in storyboarding and content visualization to create compelling narratives. Expertise in PowerPoint and other MS Office applications for high-quality presentation development. Exposure to Customer Relationship Management (CRM) systems such as Microsoft Dynamics 365 is a plus. Strong project management skills, with the ability to work on multiple tasks simultaneously and meet tight deadlines. Demonstrated ability to work independently while collaborating effectively with cross-functional teams. Experience with managing global stakeholder relationships independently and proficiency in business communication Tools & Technical knowledge Generative AI & Research Tools: ChatGPT, Gemini, Claude, Perplexity AI, or other AI-based research and content generation tools. The candidate ideally have good working knowledge around Linkedin Sales Navigator as well. Presentation & Visualization: Microsoft PowerPoint, or similar tools for storyboarding and content design. Data Analysis & Reporting: Microsoft Excel (advanced), Power BI, Tableau, or Google Data Studio. CRM & Knowledge Management: Microsoft Dynamics 365, Salesforce, SharePoint, or similar CRM and knowledge repository platforms. Content & Document Management: Microsoft Word, OneNote, Confluence, Google Docs, or other documentation tools. Competencies Strong communication skills – ability to convey research insights clearly and persuasively. Attention to detail – ensures accuracy and consistency in all content. Proactive mindset – takes initiative in identifying trends and proposing solutions. Team-oriented – fosters collaboration and knowledge sharing across departments. Excellent time management – prioritizes tasks effectively to deliver results on schedule.