Computerized Maintenance Management System Manager

JD- CMMS Manager

Summary of role: A CMMS (Computerized Maintenance Management System) Manager is responsible for overseeing the implementation, operation, and optimization of CMMS software to ensure efficient maintenance processes. They manage asset data, work orders, preventive maintenance schedules, and system integrations to improve equipment reliability and reduce downtime. They are also in charge of training users and generating reports.

Key Responsibilities:

• CMMS Management: Implement, manage, and optimize CMMS tools and processes.
• Data Management: Ensure timely, consistent, and accurate data within the CMMS. Manage asset data, maintenance records, and inventory.
• Process Improvement: Identify, gain alignment around, and complete process improvements using technology.
• Reporting and Analysis: Develop CMMS reports and dashboards to support Real Estate and Workplace Services. Analyze maintenance data for informed decision-making. Develop and analyze metrics and Key Performance Indicators (KPIs).
• Teamwork and Communication: Work closely with various teams, including Global Workplace CMMS Service teams, Technology and Data Insights (TEDI), and Business Technologies and Process Compliance Teams. Maintain clear and efficient communication with management and customers.
• Training and Support: Train users on CMMS functionality. Improve user competencies.
• Technical Leadership: Provide technical leadership in problem resolution and root cause analysis. Bring out areas of process improvement in CMMS.
• Budget Management: Create and manage maintenance budgets effectively.
• Vendor Management: Maintain effective external relationships with vendors, consultants, and service providers.

Skills and Qualifications:

• Strong working knowledge of CMMS tools and processes.
• Experience with CMMS software.
• Bachelor's degree in Computer Science/Information Technology, or relevant subjects.
• 3 years of experience with any Enterprise Fleet Management Software or equivalent.
• Ability to analyze technical information.
• Excellent English communication skills, both verbal and written .
• Experience with system integration or version upgrade projects related to CMMS.
• Knowledge of asset management and asset life cycle strategies.

General Responsibilities:

• Develop strategies, manage budgets, and align maintenance with organizational goals.
• Oversee the maintenance and reliability of equipment and systems.
• Schedule and assign work orders and maintenance tasks.
• Ensure changes and enhancements are carried out properly, via documented change control processes, and on a timely basis.