Computer Hardware and Network Support Technician (Entry-Level)

Job Title: Computer Hardware and Network Support Technician (Entry-Level)

Location: [Baddi , Some Time Noida HO]

Job Type: Full-Time

Department: IT / Technical Support

Reports to: IT Manager

Job Summary:

We are seeking an enthusiastic and detail-oriented individual with a basic understanding of computer hardware and networking fundamentals. The ideal candidate will assist in maintaining computer systems, supporting users with hardware and basic network issues, and helping ensure smooth IT operations.

Key Responsibilities:

• Assemble, install, and configure desktop computers, laptops, and peripheral devices (printers, scanners, etc.).
• Troubleshoot basic hardware issues such as RAM, hard drive, display, or power supply problems.
• Support network connectivity issues (LAN/Wi-Fi), including cable checks, basic switch/router configuration.
• Perform regular system maintenance and updates.
• Install and configure operating systems and basic application software.
• Assist with setting up new user accounts and workstations.
• Maintain an inventory of hardware components and accessories.
• Provide first-level support for IT helpdesk tickets.
• Document technical issues and solutions for future reference.
• Data Backup in weekly basis

Required Skills and Qualifications:

• Basic knowledge of computer hardware components and their functions.
• Understanding of networking concepts such as IP addressing, LAN, WAN, routers, and switches.
• Familiarity with Windows and basic Linux operating systems.
• Strong problem-solving and troubleshooting abilities.
• Good communication skills and ability to work with non-technical users.
• Ability to lift and move computer equipment.

Preferred Qualifications (Optional):

• Certification in A+, N+, or similar entry-level IT certifications.
• Prior internship or hands-on experience in IT support.
• Knowledge of basic network security practices.

Education:

• Diploma or Bachelor's degree in Computer Science, IT, Electronics, or a related field.
• ITI or Polytechnic background acceptable for technician-level positions.
• Technical Degree or Diploma , B.Tech

Working Conditions:

• Office-based work with occasional travel to client or branch offices.
• May require work outside regular hours during critical issues or deployments.