Compliance Analyst

As a Compliance Manager at our company, you will play a crucial role in ensuring regulatory adherence across all business operations. Your responsibilities will include monitoring processes, conducting audits, reviewing collection activities, leading training programs, and addressing compliance risks. The ideal candidate for this position will possess a strong understanding of regulations such as FDCPA, CFPB expectations, TCPA, UDAAP, and relevant state laws. Key Responsibilities: - Regulatory Oversight: - Monitor day-to-day operations to ensure compliance with FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. - Support the implementation and maintenance of compliance policies, procedures, and control frameworks. - Audit & Monitoring: - Conduct internal audits on account activity and communication logs. - Manage and prepare for external audits by clients or regulators. - Complaint Management: - Investigate, document, and respond to consumer complaints from various channels. - Analyze complaint trends and suggest corrective actions. - Training & Awareness: - Develop and deliver compliance training modules for new hires and employee certification. - Collaborate with department leads to promote a consistent compliance culture. - Risk Assessment: - Identify potential compliance risks and recommend mitigation strategies. - Stay updated on regulatory changes and communicate their impacts to leadership. - Vendor & Data Privacy Oversight: - Ensure third-party vendors handling consumer data comply with company security and privacy protocols. Required Qualifications: - Bachelor's degree - 3-5 years of experience in compliance or risk management in debt collection. - In-depth knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations. - Strong analytical and investigative skills. - Excellent written and verbal communication skills. - Ability to manage multiple projects and deadlines. If you are interested in this role, please share your resume at saloni@digifocal.in.,