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4.0 - 8.0 years

0 Lacs

thane, maharashtra

On-site

As the Compliance Manager at our company, you will play a crucial role in supporting the Head of Compliance to ensure regulatory compliance across all business operations. Your responsibilities will include monitoring processes, conducting audits, reviewing collection activities, leading training programs, and addressing compliance risks. The ideal candidate for this position will possess a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and relevant state laws. You will be responsible for regulatory oversight by monitoring day-to-day operations to ensure compliance with various regulations such as FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. Additionally, you will assist in implementing and maintaining compliance policies, procedures, and control frameworks. Your role will involve conducting internal audits, reviewing account activities, and communication logs. You will also be involved in managing and preparing for external audits by clients or regulators. In terms of complaint management, you will investigate, document, and respond to consumer complaints from various channels while analyzing complaint trends and suggesting corrective actions. As the Compliance Manager, you will develop and deliver compliance training modules for new hires and ensure ongoing employee certification. Collaboration with department leads will be essential to promote a consistent compliance culture within the organization. You will also identify potential compliance risks, recommend mitigation strategies, and stay updated on regulatory changes to communicate their impacts to leadership. Furthermore, you will oversee vendor and data privacy compliance by ensuring that third-party vendors handling consumer data adhere to company security and privacy protocols. To qualify for this role, you should have a Bachelor's degree, at least 3-5 years of experience in a compliance or risk management role within debt collection, deep knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations, strong analytical skills, excellent written and verbal communication abilities, and the ability to manage multiple projects and deadlines. If you meet these qualifications and are interested in this position, please share your resume with us at saloni@digifocal.in.,

Posted 4 days ago

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4.0 - 8.0 years

0 Lacs

thane, maharashtra

On-site

As a Quality Analyst in the Compliance Department, you will play a key role in supporting the Head of Compliance to ensure regulatory adherence in all business operations. Your responsibilities will include monitoring processes, conducting audits, reviewing collection activities, providing training programs, and addressing compliance risks. The ideal candidate for this position will possess a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and relevant state laws. Your main duties will involve overseeing regulatory compliance by monitoring day-to-day operations to ensure adherence to FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. You will assist in implementing and maintaining compliance policies, procedures, and control frameworks. Internal audits, account activity reviews, and preparation for external audits by clients or regulators will also be part of your responsibilities. In addition, you will be responsible for investigating, documenting, and responding to consumer complaints from various channels, such as direct sources, CFPB, BBB, etc. Analyzing complaint trends and suggesting corrective actions will help in improving compliance standards. Developing and delivering compliance training modules for new hires, as well as ensuring a consistent compliance culture with department leads, will be crucial in your role. Identifying potential compliance risks, recommending mitigation strategies, staying updated on regulatory changes, and communicating their impacts to leadership will be essential tasks. Moreover, overseeing third-party vendors to ensure adherence to company security and privacy protocols related to consumer data will be part of your duties. To qualify for this position, you should hold a Bachelor's degree, have at least 3-5 years of experience in compliance or risk management in the debt collection industry, possess in-depth knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations, demonstrate strong analytical and investigative skills, exhibit excellent written and verbal communication abilities, and showcase the ability to manage multiple projects and deadlines effectively. If you meet these qualifications and are interested in this opportunity, please share your resume with us at saloni@digifocal.in.,

Posted 4 days ago

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3.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Content Development Associate Manager at Accenture, you will be part of the Operations Content Team, where your primary responsibility will be to bring your technical writing skills and creative personality to help build engaging and easy-to-understand employee and customer-facing material, with a focus on Lending Products. Your role will involve drafting procedures that align with various regulations such as Reg Z, ECOA, UDAAP, FCRA, FDCPA, and simplifying complex information into easy-to-understand instructions. You will collaborate with different departments and roles to develop creative solutions independently and drive projects effectively. Your key responsibilities will include developing, reviewing, and publishing technical procedures for various employees, collaborating with Project Managers and process owners to ensure content accuracy and alignment, designing processes, supporting new product launches, creating customer-facing FAQs, knowledge-based content, and maintaining accessible content locations. Your role will also involve managing timelines and priorities of projects, leveraging your experience in technical writing and content management within fintechs and/or financial services, knowledge of banking and lending regulations, and compliance expertise. To excel in this role, you must possess exceptional attention to detail, be self-motivated, have excellent written and verbal communication skills, and be adaptable to a fast-paced startup environment. You should also be proficient in tools like G-Suite, Microsoft Office, and knowledge-base systems, demonstrate ingenuity, creativity, and resourcefulness in decision-making, and show high motivation and dedication to deliver results within strict timeframes. Additionally, degrees or advanced training in technical writing, English, communications, or information will be beneficial. In this position, you will be required to analyze and solve moderately complex problems, create new solutions, understand the strategic direction set by senior management, interact with peers, manage medium-small sized teams, and work in rotational shifts when necessary. You will also play a crucial role in maintaining and organizing communication between process owners and stakeholders to ensure content review, feedback incorporation, and updates in internal communication channels for rollout to applicable teams. If you are passionate about content development, possess the required qualifications and experience, and thrive in a collaborative and dynamic work environment, we encourage you to apply for this role and be a part of our global professional services team at Accenture.,

Posted 3 weeks ago

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3.0 - 8.0 years

7 - 14 Lacs

Thane, Mumbai (All Areas)

Work from Office

Job Title: Compliance Manager Department: Compliance Position Summary: The Compliance Manager will support the Head of Compliance in overseeing regulatory adherence across all business operations. This role is critical in monitoring processes, managing audits, reviewing collection activity, leading training programs, and addressing compliance risks. The ideal candidate has a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and applicable state laws. Key Responsibilities • Regulatory Oversight: Monitor day-to-day operations to ensure full compliance with FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. Support the implementation and maintenance of compliance policies, procedures, and control frameworks. • Audit & Monitoring: Conduct internal audits, account activity, and communication logs. Manage and prepare for external audits by clients or regulators. • Complaint Management: Investigate, document, and respond to consumer complaints from any channel (direct, CFPB, BBB, etc.). Analyse complaint trends and propose corrective actions. • Training & Awareness: Develop and deliver compliance training modules for new hires and ongoing employee certification. Collaborate with department leads to ensure consistent compliance culture. • Risk Assessment: Identify areas of potential compliance risk and escalate concerns with recommended mitigation strategies. Stay informed about regulatory changes and updates and communicate impacts to leadership. • Vendor & Data Privacy Oversight: Ensure third-party vendors handling consumer data adhere to company security and privacy protocols. Required Qualifications • Bachelors degree • 3 to 5 years of experience in a compliance or risk management role within a debt collection. • Deep knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations. • Strong analytical and investigative skills. • Excellent written and verbal communication abilities. • Ability to manage multiple projects and deadlines.

Posted 3 months ago

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8 - 12 years

5 - 10 Lacs

Pune

Work from Office

Manage the US clients' post judgment collections/recovery efforts which includes preparation of legal documents Filing litigation - initiating a US lawsuit to resolve a legal dispute as per US bar guidelines Required Candidate profile Should have knowledge of USA collections laws Knowledge of US Debt recovery process is preferred Familiarity with the US Collections rules & regulations such as Fair Debt Collection Practice

Posted 3 months ago

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