Compliance Analyst

As the Compliance Manager at our company, you will play a crucial role in supporting the Head of Compliance to ensure regulatory compliance across all business operations. Your responsibilities will include monitoring processes, conducting audits, reviewing collection activities, leading training programs, and addressing compliance risks. The ideal candidate for this position will possess a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and relevant state laws. You will be responsible for regulatory oversight by monitoring day-to-day operations to ensure compliance with various regulations such as FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. Additionally, you will assist in implementing and maintaining compliance policies, procedures, and control frameworks. Your role will involve conducting internal audits, reviewing account activities, and communication logs. You will also be involved in managing and preparing for external audits by clients or regulators. In terms of complaint management, you will investigate, document, and respond to consumer complaints from various channels while analyzing complaint trends and suggesting corrective actions. As the Compliance Manager, you will develop and deliver compliance training modules for new hires and ensure ongoing employee certification. Collaboration with department leads will be essential to promote a consistent compliance culture within the organization. You will also identify potential compliance risks, recommend mitigation strategies, and stay updated on regulatory changes to communicate their impacts to leadership. Furthermore, you will oversee vendor and data privacy compliance by ensuring that third-party vendors handling consumer data adhere to company security and privacy protocols. To qualify for this role, you should have a Bachelor's degree, at least 3-5 years of experience in a compliance or risk management role within debt collection, deep knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations, strong analytical skills, excellent written and verbal communication abilities, and the ability to manage multiple projects and deadlines. If you meet these qualifications and are interested in this position, please share your resume with us at saloni@digifocal.in.,