40 Complaints Management Jobs - Page 2

As a Customer Service Representative, you will be responsible for managing customer queries and complaints, as well as processing orders, modifications, and escalating complaints through various communication channels. Your ability to maintain a positive, empathetic, and professional attitude towards customers at all times will be crucial for success in this role. Key Responsibilities: - Responding promptly to customer inquiries and resolving complaints effectively. - Communicating with customers through different channels to provide assistance and support. - Having a deep understanding of our products to address customer questions accurately. - Processing orders, forms, applications, and re...

Handle inbound and outbound calls in an international voice process, addressing customer inquiries, issues, and requests promptly and professionally. Utilize your customer handling expertise to provide personalized and satisfactory solutions Required Candidate profile Minimum 1 year of experience in a customer care or voice process role, preferably in an international setting Graduate qualification in any field Excellent communication skills both verbal and written

Dear Candidate, Greetings from Baroda Global Shared Services Ltd. (BGSSL)!! (A 100% subsidiary of Bank Of Baroda) We are currently having vacancies in our Digital Banking department in ATM E-Surveillance & Complaints handling. Job details Position: Executive / Senior Executive Department: Digital Banking Job location: Vadodara (GJ) Job type: Full-time | WFO Salary: Upto Rs.2.35 LPA Job description Handling ATM Complaints & keeping a track of the same Daily MIS Reports using VLookUp and Pivot Table E-surveillance of ATM CCTV Maintain and publish reports timely Desired candidate profile Excellent verbal & written English communication Hands-on MS Excel: VLookUp & Pivot Table Immediate joiner Q...

This is a full-time on-site role for a Business Operations Executive located in Salem Qualifications Reconciliation Excel Banking Partner Relationship Complaints and Disputes Management Sub-Merchant & Invoicing Management Good English communication

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Legal Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! Work Experience- Minimum 2 5 years of work experience with Banks / NBFC in Legal complaints management. JD- Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints. This includes, a) Analyse the complaint on merits; b) Coordinating with the various business verticals; c) Preparing the reply/defence statement on merits based on feed-back received from location; d) Replying to enquires through personal hearings / queries for reop...

JOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for acco Description for Internal Candidates JOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: Developing and maintaining banking relationships wi...

Job Purpose- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines. Key Responsibility - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings,...

Job Purpose- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines. Key Responsibility - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings,...

Role & responsibilities The incumbent will be responsible mainly for out bound logistics. Key elements of work: 1. Planning of out bound despatches on daily basis 2. Sourcing transport. Managing the transport vendors. 3. Supervising the loading of trucks. 4. Coordination with the stores, production. 5. Coordinating with the logistics vendors and the customers / Depots to ensure proper and on time delivery. 6. Controlling the outbound freight within the targeted level on quarterly basis. 7. Handling complaints regarding logistics. 8. Preparing and circulating MIS regarding despatches. 9. Assisting the Stores and Supply chain functions whenever necessary. Preferred candidate profile The candid...

Job Overview You will be the face of JLL at the client s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporti...

This is a full-time on-site role for a Business Operations Executive located in Salem. Qualifications Reconciliation Banking Partner Relationships Complaints & Disputes Management Sub-Merchant & Invoicing Management GST, TDS & Statutory Handling

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Complaints Analyst Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, custo...

Keep track of assigned accounts to identify outstanding debts. Plan a course of action to recover outstanding payments. Locate and contact debtors to inquire of their payment status. Negotiate payoff deadlines or payment plans Required Candidate profile Handle questions or complaints. Minimum 6 months of experience in voice. BPO/ Call center / Collection 12th / 2nd PU is mandatory. Excellent communication in English and Hindi

JOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for acco Description for Internal Candidates JOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: Developing and maintaining banking relationships wi...