Community Manager

Role Overview:

Community Manager

Key Responsibilities:

Community Building & Resident Experience

• Build strong relationships with residents and create a warm, inclusive environment
• Handle onboarding and orientation for new residents
• Resolve concerns and ensure high satisfaction levels
• Plan and execute monthly community events (game nights, workshops, open mics, etc.)

Social Media & Content

• Create and manage social media content (reels, posts, stories) for local Yello property pages
• Cover live events and capture resident life in creative formats
• Engage with followers and respond to comments/messages
• Work closely with the central marketing team to ensure brand consistency

Reporting & Feedback

• Gather resident feedback and relay insights to operations and leadership
• Track engagement metrics for social content and community participation
• Share regular updates on property vibes and opportunities for improvement

Requirements:

• 1–3 years of experience in community management, hospitality, events, or social media
• Strong verbal and written communication skills (English + local language)
• Comfortable using Instagram, Canva, and basic photo/video editing tools
• Energetic, approachable, and proactive in dealing with people
• Passionate about building offline and online communities

Bonus If You:

• Have experience in hospitality, co-living, or youth-driven brands
• Know how to shoot/edit fun Reels or short-form videos
• Have a background in PR, content, or influencer outreach