Community Manager - Female ONLY

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Community Manager (On-Site)

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Job Title: Community Manager (On-Site)

Location: Bangalore

Brand: Miror A FemTech Brand for Women’s Health

Experience: 4–10 Years

Company Overview:

Miror is a unique Femtech platform dedicated to providing 360-degree care to women in their Perimenopause and Menopause journey. Over the past year, we have achieved awesome traction and growth. Our WhatsApp community on this subject is India’s largest, our social media presence has grown exponentially from 160 to over 55K,, we have established collaborations with the National Health Mission, the Govt of Karnataka, and the Indian Menopause Society. Our technology-laden App offers comprehensive care and resources, including links to Labs, Doctors, the latest information, games, quizzes, and fitness trackers and our multi symptom product which is 2 months old is getting repeat order. We know we will achieve our Unicorn goal of over a Billion USD in valuation. Learn more about our mission and multilingual support at www.miror.in

Role Overview

We are looking for an experienced Community Manager to lead and scale Miror’s online and offline women’s health community. This role will focus on growing engagement across Miror’s app, website forums, and Facebook community, fostering meaningful connections, and collaborating with doctors, wellness experts, and advocates to create a trusted and supportive space for women navigating PCOS, perimenopause, and menopause.

The ideal candidate is strategic yet hands-on, has a proven track record in community growth and moderation, and understands the nuances of building safe, inclusive, and engaging digital spaces for women.

Key Responsibilities

Community Strategy & Growth

• Develop and execute strategies to scale the community across Miror’s app, website, and Facebook group.
• Design growth campaigns, onboarding flows, and referral programs to attract and retain members.
• Build and manage partnerships with women’s health organizations, NGOs, and advocacy groups to expand reach.

Engagement & Content Programming

• Plan and execute weekly and monthly engagement calendars including polls, challenges, expert Q&As, and live sessions.

• Work closely with doctors, dietitians, fitness trainers, and psychologists to bring credible, engaging content to the community.

• Moderate conversations to ensure the community remains a safe, supportive, and inclusive space for women.

Expert & Partner Collaboration

• Identify, onboard, and manage medical experts, wellness specialists, and guest speakers for live sessions and content series.

• Liaise with Miror’s marketing and content teams to turn expert insights into campaigns, guides, and resources.

Community Operations & Analytics

• Monitor member sentiment, activity levels, and discussion trends to inform strategy.
• Track key metrics like engagement rates, retention, and growth, and provide monthly reports with actionable insights.
• Manage community guidelines, moderation policies, and escalation protocols to maintain trust and safety.

On-Site Role

Work from Miror’s Bangalore office to collaborate closely with marketing, product, and partnerships teams.

Coordinate community-driven offline events, workshops, and meet-ups to strengthen connections between members.

What We’re Looking For

• Experience: 5–8 years in community management, ideally with health, wellness, or women-focused brands.
• Platform Expertise: Proven experience managing communities on Facebook, web forums, and apps.
• Tone & Sensitivity: Ability to navigate sensitive health topics with empathy and professionalism.
• Partnerships: Skilled in working with doctors, wellness experts, and thought leaders.
• Analytical Mindset: Comfortable using data to inform engagement strategies and demonstrate ROI.
• People Person: Strong interpersonal skills with the ability to build trust and inspire participation.

How to reach me?

Call me or WhatsApp me directly on my number – 9632446027

Email me – indrani@miror.in

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in