Posted:1 day ago|
Platform:
On-site
Full Time
Community Manager (InHospital, Community Outreach & OnCall support)
Location Koramangala, Bangalore (Inside the hospital & within the local community)
Department: Customer Relations / Guest Relations
Reporting to Hospital Operations Manager
Experience 1 + years (hotel background preferred)
Qualification Graduate in Hospitality / Hotel Management
Preferably exHotelier,
Appointment booking (inhospital & partner clinics)
3. OnCall Support
Answer incoming calls, resolve general queries, and triage medical vs. nonmedical issues.
Use CRM to book appointments, arrange home services, escalate urgent needs, and follow up until closure.
4. End-to-end Ownership
Proactively track each patients journey preadmission through postdischarge followup.
Ensure high satisfaction by closing the full loop on every request and delivering empathetic, solution driven service.
Aaish Solutions
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