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IntouchCX
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Communications Manager

Communications Manager

IntouchCX

5 - 10 years

10 - 14 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

media relations public relations corporate communication marketing media management digital marketing pr branding advertising brand management marcom communication management content writing marketing communication internal communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Job

IntouchCX is looking for a Communications Manager to support our strategic communications initiatives across both internal and external channels. We need a talented, driven, creative professional who thrives in an entrepreneurial, fast-paced environment. Does this sound like you? Read on!

Reporting directly to the Communications Director, youll play a key role in keeping over 35,000 employees around the world connected to our company and our culture, you will collaborate with cross-functional and cross-cultural teams, executives, and other key collaborators to craft compelling narratives that resonate with internal and external audiences. You'll join a team that's a trusted advisor to senior leaders and key stakeholders across the company and utilizes a variety of channels and tools to reach its target audiences. You will join a dynamic, innovative and fast-paced company.

As Communications Manager, You Will

Develop and implement the corporate communication strategy, aligned with business goals and the broader organizational objectives.
Develop and execute global public relations and media relations strategies
Translate complex information into clear, impactful messages.
Collaborate with and recommend content strategy, media placement, and timing for communications to multiple department and regional leads throughout the organization.
Ideate and execute opportunities to strengthen brand positioning and prominence in our markets through media relations, industry publications, and earned media.
Write and edit high-quality content, including press releases and media kits, ensuring alignment with the companys brand voice and messaging.
Execute crisis & issues communication efforts for the different campuses and geographies, providing recommendations, tools, and support.
Manage, develop, and update content for the corporate website and internal communication platforms on a daily basis.
Maintain consistency across all communication channels while adapting messages to resonate authentically with local audiences and reflect our brand with diverse and global audiences, ensuring compliance with local regulations and cultural sensitivities.
Define the regional & local channel strategy for monthly communications to be effective, efficient and impactful.
Write, edit, and develop multiple communications campaigns across the organization.
Manage our corporate and regional editorial calendar to ensure messaging, content frequency, and channels are effective and consistent.
Establishing metrics to assess the effectiveness of communication strategies, campaigns and channels
Develop and support strategic communications programs to connect employees across the organization.
Support other marketing programs, projects and initiatives as needed.
Manage deadlines and project plans, ensuring timelines and deadlines are met.

As Communications Manager, You Need

5+ years of similar work experience in communications targeting a global audience, with a focus on communications strategy, content development, editorial management, media relations and internal and external communications.
A degree or diploma in a Communications or Marketing specialty, or an equivalent combination of education and experience
A strong portfolio that demonstrates your abilities to communicate and engage with a defined audience
Experience as a creative thinker, technical writer, and storyteller.
C1 English level
External communications, public relations and media management experience
Experience using Google Workspace and intranet platforms
Excellent copywriting and proofreading skills
Ability to work both independently and within a team environment
Ability to operate in a fast-paced work environment and switch gears quickly between projects and deadlines
Strong problem solving and decision-making skills
Superior attention to detail with an eye for accuracy

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Communications Manager