Commercial operations

Job Description

Job Description Commercial Operations Lead; To manage business operations, drive supply planning, and build strong customer relationship. This role is pivotal in ensuring smooth commercial operations and supporting key business objectives. Experience: 5–7 years in commercial operations in regulated markets preferred. Execution of budgets Develop and manage budgets, to ensure that business and financial goals are achieved Supply planning Coordinate with planning and other cross functional teams to effectively plan product supplies Prompt escalation of delays and roadblocks for effective issue resolution of orders and supplies Customer management Managing comprehensive order to cash and operational customer relationship management Regulatory Compliance Ensure compliance with regulatory requirements and industry standards throughout the supply and contract tenure. Collaboration Establish good working relationships with all customers as well as cross functional teams like manufacturing, SCM, finance, PDC, regulatory and logistics to drive business and financial objectives Performance Monitoring Measure and provide qualitative insights on forecast accuracy, DIFOT and suggest measures for improvement Timely reporting to Management on business, operational and financial performance. Role Highlights: Budget management and supply coordination Order-to-cash & customer relationship management Regulatory compliance and performance monitoring Cross-functional collaboration with SCM, Finance, Regulatory & more Pre-requisites Candidates having 5-7 years of commercial operations experience in regulated market is preferable Strong understanding of pharmaceutical business, regulations, industry trends and market dynamics Ability to work in a fast-paced environment and manage multiple priorities Excellent communication, negotiation, interpersonal and presentation skills Proficient use in Microsoft Excel, Power Point presentations and SAP