Collections Manager

Job Description for Area Manager - Collections

*Job Summary:*

We're seeking experienced Area Managers to lead teams of Portfolio Managers (Collection Executives) in specific product categories, focusing on recovery operations. You'll oversee collections, manage a team, and ensure maximum recovery rates while maintaining customer satisfaction.

Key Responsibilities:- Team Management: Lead and motivate a team of Portfolio Managers to achieve recovery targets.

- Recovery Operations: Oversee collections processes, ensuring efficient and effective recovery strategies.

- Customer Relationship Management: Develop and maintain relationships with customers to facilitate payment.

- Performance Monitoring: Track and analyze recovery performance, identifying areas for improvement.

- Strategy Development: Develop and implement recovery strategies to maximize recovery rates.

Requirements:- Experience: 6-12 years of experience in collections, specifically in one of the following product categories:

- Credit Cards (CC)

- Personal Loans (PL)

- Loan Against Property (LAP)

- Business Loans

- Housing Finance

- Skills: Strong leadership, communication, and negotiation skills.

- Knowledge: Familiarity with collections processes, regulatory requirements, and industry best practices.

What We Offer:- CTC: ₹16 lakhs per annum.

- Career Growth: Opportunities for professional growth and development.

- Dynamic Work Environment: A fast-paced and dynamic work environment in a leading private sector bank.

Locations:- Chandigarh

- Noida

- Delhi

- Ludhiana

- Mumbai

- Jaipur

- Ahmedabad

Ideal Candidate:- Results-driven: Proven track record of achieving recovery targets.

- Leadership skills: Experience in leading and motivating teams.

- Strong communication: Excellent communication and negotiation skills.

- Industry knowledge: Familiarity with collections processes and regulatory requirements in the specified product category.