Collections Manager

Position Title:

Job Summary:

The Collection Manager / Recovery Manager / Credit Controller is responsible for monitoring outstanding payments, ensuring timely recovery from clients, managing overdue accounts, and maintaining healthy cash flow. The role requires excellent communication, negotiation, and analytical skills to minimize credit risk and maintain good client relationships.

Key Responsibilities:

1. Collections & Recovery

• Follow up on pending and overdue payments from clients.
• Send reminders, statements, and notices to defaulters.
• Develop recovery plans for difficult or non-performing accounts.
• Coordinate with the sales and operations team for client payment issues.

2. Credit Control

• Assess client creditworthiness before extending credit terms.
• Set and monitor credit limits and payment terms as per company policy.
• Maintain and update records of invoices, receipts, and aging reports.
• Reconcile accounts receivable periodically.

3. Reporting & Analysis

• Prepare daily/weekly/monthly reports on receivables and collections.
• Analyze delinquency trends and recommend actions to management.
• Forecast cash inflows and assist in financial planning.

4. Client Relationship Management

• Communicate professionally with clients regarding payments and disputes.
• Resolve billing or invoice discrepancies promptly.
• Maintain a positive and professional relationship to ensure repeat business.

5. Compliance & Documentation

• Ensure all recovery activities comply with company policies and legal guidelines.
• Maintain proper documentation of communications and settlements.
• Coordinate with legal advisors for escalated recovery cases.

Required Skills & Qualifications:

• Bachelors degree in Finance, Commerce, Accounting, or a related field.
• 3 to 7 years of experience in collections, recovery, or credit control (preferably in B2B or industrial sectors).
• Strong knowledge of accounts receivable management and financial reporting.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in MS Excel, accounting software (Tally/ERP), and reporting tools.
• Ability to work under pressure and meet recovery targets.

Preferred Attributes:

• Background in construction, scaffolding, or industrial equipment industry.
• Sound judgment and ethical decision-making.
• Proactive approach and strong problem-solving ability.

Employment Type:

Full-Time

Salary:

As per industry standards / Negotiable based on experience.

hr@gnscaffoldings.com