Collections Executive

Job Description

About the team : Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role : Collection Executive will be responsible for collection targets of the assigned branches. They will be required to meet the target of assigned product. Follow the legal guidelines for collection agencies & in-house collections. Expectations/ Requirements : 1. To achieve collection targets of the Respective Branch assigned. 2. Meeting the Target on the product assigned for Collections. 3. Ensuring legal guidelines are compiled for entire collection structure in letter and sprits. 4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force. 5. Ensure adherence to the Code of Conduct. 6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Superpowers/ Skills that will help you succeed in this role: 1. Excellent Communication Skills 2. Negotiations skills - strong bias for driving results in a High performance environment 3. Strong Relationship and Leadership skills 4. Working Knowledge of Computers 5. Growth Mindset 6. Demonstrated success and achievement orientation. 7. Willingness to experiment and improve continuously. Education : graduate in any specialization.