Join Neowise Technologies as a motivated caller, where you'll assist banks and financial firms in recovering overdue loans. Your role involves contacting customers, persuading them politely to repay their debts, addressing inquiries, maintaining records, and collaborating with teams. Proficiency in two Indian languages, strong phone communication, problem-solving skills, and the ability to work under pressure are essential. Computer knowledge and a willingness to learn about debt rules are a plus. Located in Thane West (Ghatkopar station) (3 Petrol Pump Bus Stop), we welcome individuals who excel at communication and can thrive in a fast-paced environment. If you're up for the challenge, send us your resume to join our team. Position: Telecaller (Collections Specialist – Collections/Debt Recovery) What You'll Do: Connect with customers to remind them about overdue EMIs/loans & handle debt recovery calls with professionalism and empathy. Who We're Looking For: Fluency in Hindi – a PLUS! Any 2 regional languages: Kannada, Tamil, Telugu, Marathi, etc. Discover more about us: www.neowise.money

Join Neowise Technologies as a motivated caller, where you'll assist banks and financial firms in recovering overdue loans. Your role involves contacting customers, persuading them politely to repay their debts, addressing inquiries, maintaining records, and collaborating with teams. Proficiency in two Indian languages, strong phone communication, problem-solving skills, and the ability to work under pressure are essential. Computer knowledge and a willingness to learn about debt rules are a plus. Located in Kempapura Hebbal (Next to Presidency College) Opposite to ICICI Bank, or SBI ATM located in the same building 1st floor, we welcome individuals who excel at communication and can thrive in a fast-paced environment. If you're up for the challenge, send us your resume to join our team. Position: Telecaller (Collections Specialist – Collections/Debt Recovery) What You'll Do: Connect with customers to remind them about overdue EMIs/loans & handle debt recovery calls with professionalism and empathy. Who We're Looking For: Any 2 regional languages: Hindi, Kannada, Tamil, Telugu, Marathi, etc. Discover more about us: www.neowise.money

Company Description Neowise is a cutting-edge Debt Collection platform that simplifies and automates the debt recovery journey to significantly reduce Non-Performing Assets (NPAs). By leveraging data-driven strategies, Neowise identifies the most effective customer cohorts, communication templates, scripts, and omnichannel approaches to ensure faster, more efficient collections. Our platform is designed with automated conversations, tailored strategies, and compliance tools to support seamless and compliant recovery operations. Role Overview We are seeking a detail-oriented and proactive Junior Finance Executive to join our growing team. This role will be responsible for handling day-to-day finance operations, vendor coordination, payroll support, invoicing, and compliance-related activities. You will work closely with internal teams and external partners (including our CA) to ensure smooth financial functioning across the organization. Key Responsibilities Calculate and manage monthly payroll payouts Handle vendor payments and maintain related documentation Manage and track sales invoicing and follow-ups Coordinate with CA for monthly filings and compliance Oversee PF/ESIC monthly filings and ensure timely submissions Monitor and manage internal expenses across different functions Maintain accurate records of financial transactions Create and update regular financial reports and dashboards as required Requirements Bachelor's degree in Commerce, Finance, or related field 1–2 years of experience in a finance or accounting role Strong understanding of payroll, GST, TDS, and other statutory compliance Familiarity with PF/ESIC and basic HR-finance coordination Proficiency in Excel and accounting software/tools Excellent organizational and time management skills Ability to work independently and in collaboration with cross-functional teams

Join Neowise Technologies as a motivated caller, where you'll assist banks and financial firms in recovering overdue loans. Your role involves contacting customers, persuading them politely to repay their debts, addressing inquiries, maintaining records, and collaborating with teams. Proficiency in two Indian languages, strong phone communication, problem-solving skills, and the ability to work under pressure are essential. Computer knowledge and a willingness to learn about debt rules are a plus. Located in Kempapura Hebbal (Next to Presidency College) Opposite to ICICI Bank, or SBI ATM located in the same building 1st floor, we welcome individuals who excel at communication and can thrive in a fast-paced environment. If you're up for the challenge, send us your resume to join our team. Position: Telecaller (Collections Specialist – Collections/Debt Recovery) What You'll Do: Connect with customers to remind them about overdue EMIs/loans & handle debt recovery calls with professionalism and empathy. Who We're Looking For: Any 2 regional languages: English, Hindi, Kannada, Tamil, Telugu, Malayalam, Marathi, etc. Discover more about us: www.neowise.money

Position: Manager – HR (Generalist) Location: Hebbal, Kempapura (Onsite) CTC: Up to ₹6 LPA Working Days: 5 Days/Week Responsibilities: Hiring Telecallers, TLs & Ops staff for Thane & Hebbal centers Attendance, leave & payroll management Handle grievances & performance issues Maintain employee records, joining docs & contracts Manage PF, ESIC, PT compliance & insurance portal Draft offer/promotion letters Head the POSH Committee Ensure policy implementation & documentation Requirements: 3–6 years of HR generalist experience (preferably in BPO/Call center) Strong in Excel, compliance & employee engagement Confident communicator with hands-on approach

Join Neowise Technologies as a motivated caller, where you'll assist banks and financial firms in recovering overdue loans. Your role involves contacting customers, persuading them politely to repay their debts, addressing inquiries, maintaining records, and collaborating with teams. Proficiency in two Indian languages, strong phone communication, problem-solving skills, and the ability to work under pressure are essential. Computer knowledge and a willingness to learn about debt rules are a plus. Located in Kempapura Hebbal (Next to Presidency College) Opposite to ICICI Bank, or SBI ATM located in the same building 1st floor, we welcome individuals who excel at communication and can thrive in a fast-paced environment. If you're up for the challenge, send us your resume to join our team. Position: Telecaller (Collections Specialist – Collections/Debt Recovery) What You'll Do: Connect with customers to remind them about overdue EMIs/loans & handle debt recovery calls with professionalism and empathy. Who We're Looking For: Any 2 regional languages: English, Hindi, Kannada, Tamil, Telugu, Malayalam, Marathi, etc. Discover more about us: www.neowise.money

Urgent and Immediate Joining - About Neowise: Revolutionizing Collections. Redefining Recovery. Neowise is a cutting-edge debt collection platform built to help licensed lenders automate and optimize their debt recovery journey. With the rise in NPAs and increasing scrutiny on collection practices, Neowise delivers a highly compliant, data-driven solution that empowers lenders to recover smarter, faster, and more efficiently. We combine AI-powered automation, intelligent workflows, and omni channel communication to streamline recovery operations from identifying the right borrower cohorts to executing cost-effective recovery strategies at scale. Our mission is to transform the collections landscape in India through compliance-first, people-sensitive, and tech-enabled solutions that reduce operational drag and maximize recoveries. Whether it’s through smarter scripts, custom communication templates, or unified team coordination, Neowise helps lenders convert delinquent accounts into revenue while preserving brand integrity and customer experience. Job Overview: Responsible for end-to-end HR operations including recruitment, onboarding, payroll, attendance, compliance (PF/ESIC/PT), employee documentation, grievance handling, leave management, policy implementation, and statutory compliance. Manages employee relations, performance issues, and acts as POSH committee head. Ensures smooth HR processes and supports business objectives for the organization Key Responsibilities · Talent Acquisition & Onboarding: Recruit Telecallers, Team Leaders, and Operations staff for call centers; manage the end-to-end hiring process including issuing offer letters, contracts, and promotion/increment letters. Ensure seamless onboarding and induction for new hires. · Attendance & Payroll Management: Maintain accurate attendance records through trackers or HRMS; compute payroll for business and operations teams, including all statutory deductions (PF/ESIC/PT) and bonuses. Liaise with finance and consultants for timely salary disbursement and compliance filings. · Employee Documentation: Collect, verify, and securely store all employee joining documents as per company checklist. Maintain up-to-date digital and physical employee records. · Grievance & Performance Management: Address day-to-day employee complaints and performance issues within the operations team. Facilitate fair and timely resolution of grievances, maintaining comprehensive documentation. · Leave & Policy Administration: Oversee leave management systems, ensuring accurate tracking and policy compliance. Communicate HR policies and ensure adherence across teams. · Insurance & Benefits Management: Administer the employee insurance portal, including timely addition and removal of employees and coordination with insurance providers. · Statutory Compliance: Maintain detailed records for PF, ESIC, and Professional Tax. Share monthly data with consultants and ensure all statutory filings are completed on time. · POSH Committee Leadership: Serve as the Head of the Prevention of Sexual Harassment (POSH) Committee. Maintain all related documentation and ensure compliance with legal and company standards for a safe workplace. Qualifications: · Bachelor’s degree in Human Resources, Business Administration, or a related field. · Minimum 3 years of HR generalist experience, preferably in a call center or high-volume operations environment. · Strong knowledge of Indian labor laws, payroll, and statutory compliance. · Proficiency in HRMS, attendance, and payroll software. · Excellent interpersonal, communication, and problem-solving skills. · Experience with grievance handling and POSH compliance is an advantage. Why Join Neowise Money? At Neowise Money, you’ll be part of a purpose-driven team that values innovation, integrity, and growth. We offer a collaborative work environment, opportunities for professional development, and the chance to make a real impact in the fintech industry. As an HR professional, you’ll be the force behind people, process, and performance. At Neowise, HR leads from the front, driving hiring, compliance, culture, and business alignment. If you’re looking for ownership, impact, and a seat at the table, this is where you belong. Thank You!

Location: Mumbai Work Days: 6 Days Working (On Site) Salary: Up to ₹7–8 LPA (Based on Experience) About Neowise: Revolutionizing Collections. Redefining Recovery. Neowise is a cutting-edge debt collection platform built to help licensed lenders automate and optimize their debt recovery journey. With the rise in NPAs and increasing scrutiny on collection practices, Neowise delivers a highly compliant, data-driven solution that empowers lenders to recover smarter, faster, and more efficiently. We combine AI-powered automation, intelligent workflows, and omni channel communication to streamline recovery operations from identifying the right borrower cohorts to executing cost-effective recovery strategies at scale. Our mission is to transform the collections landscape in India through compliance-first, people-sensitive, and tech-enabled solutions that reduce operational drag and maximize recoveries. Whether it’s through smarter scripts, custom communication templates, or unified team coordination, Neowise helps lenders convert delinquent accounts into revenue while preserving brand integrity and customer experience. Job Overview: We are looking for a highly experienced and performance-driven Assistant Manager – Collections with 7–8 years of core experience in Tele Collections. The ideal candidate should be data-savvy, target-oriented, and capable of leading by example. You will be responsible for managing collection teams, developing strategies, and improving collection efficiency across various delinquency buckets. Key Responsibilities: 1. Team Management & Supervision Lead and manage a team of telecallers, field executives, or collection partners. Ensure daily targets and performance metrics are met consistently. Train, coach, and mentor new and existing team members. Drive performance from underperforming team members through structured feedback and follow-ups. 2. Performance Monitoring & Reporting Track and analyze bucket-wise collection efficiency (e.g., 0–30, 31–60, Bucket 1–3, NPA+). Prepare and share daily, weekly, and monthly MIS reports with insights and corrective actions. Identify performance gaps and strategize improvements. 3. Recovery Strategy Execution Execute collection strategies tailored to risk profiles and DPD buckets. Optimize recovery through the right mix of digital, telephonic, and field efforts. Coordinate for escalation cases or legal recoveries in high-risk/NPA buckets. 4. Customer Handling Handle escalated calls with empathy while ensuring timely payment commitments. Promote restructuring or settlement where needed, without compromising compliance. Maintain a customer-first yet firm approach in all interactions. 5. Compliance & Audit Ensure strict adherence to RBI guidelines and industry best practices. Maintain complete records of call logs, field visits, and customer conversations. Address and support internal/external audit requirements. 6. Technology & Tools Utilize dialer systems, CRM platforms, and recovery dashboards effectively. Recommend process/tool enhancements for better performance tracking and outcomes. Desired Candidate Profile: 7–8 years of strong experience in Tele Collections, preferably in BFSI/Fintech. Proven ability to manage teams and drive results through data-backed strategies. Strong analytical and reporting skills (MIS handling a must). Effective communicator and leader with problem-solving abilities. Tech-savvy with experience in dialers, CRM, or collection dashboards. Knowledge of RBI/industry compliance standards is essential. Why Join Neowise Money? At Neowise Money, you’ll be part of a purpose-driven team that values innovation, integrity, and growth. We offer a collaborative environment, continuous learning opportunities, and the chance to make a real impact in the fintech industry. At Neowise, we believe collections isn’t just about recovery — it’s about resilience, data-driven strategy, and people leadership. As Assistant Manager – Collections, you won’t just manage a team — you’ll drive outcomes, inspire performance, and play a critical role in shaping our recovery success. If you thrive on ownership, know how to lead from the front, and can transform underperformance into high performance — this is your seat at the table. Thank You!