7 Payments Operations Jobs

Some Careers Open More Doors Than Others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join the team (GPSO). GPSO is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. GPSO combines global expertise and technology to help keep us ahead of the competition. Job Introduction GPSO would be...

Role Overview We are seeking a Dispute Package Specialist to join our Operations team. This role is responsible for drafting, optimizing, and maintaining Customer Dispute Packages (CDPs) for chargeback representments. The specialist must stay ahead of card network rules, industry standards, and competitor practices to ensure that every package submitted is customized, compliant, and strategically positioned to maximize recovery. The ideal candidate will have strong English writing skillsdirect, professional, and clear (not flowery)—and the ability to interpret network mandates, reason codes, and chargeback scenarios to craft winning arguments. This role is critical to achieving high recovery...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and creditall tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, were empowering entrepreneurs to grow with confidence. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, weve been supporting SMBs since 2013, serving over 750,000 customers nationwide and growing a dynamic global team of 500 people. Our mission To fuel small businesses with the financial tools they need to succeed. At Bluevine, youll be part of a collaborative, fast-...

Key deliverables: Manage and improve operational metrics for VKYC support team ensuring high customer satisfaction Drive process improvements and implement initiatives for regulatory compliance and process excellence Build and develop team capabilities while controlling attrition and fostering a positive work environment Collaborate with internal stakeholders including service leaders, training, quality, and business analysts Role responsibilities: Oversee daily operations and monitor team performance against SLAs and KPIs Identify opportunities to develop new tools and optimize existing workflows Lead communication and coordination with cross-functional teams for issue resolution Ensure reg...

Job Title: Lead Analyst - Banking Operations Job Category: P3 Job location: Bangalore Shift Timings: 3.30 PM - 12.30 AM About the Job: The Enterprise Payment Command Center (EPCC) manages the non-IT aspects of incidents, engaging partners to assess the customer, risk and compliance impact of production issues and coordinating appropriate responses. EPCC provides incident reporting to identify and address trends, thus mitigating customer and operational impacts through early identification of actionable issues before they increase in scope and severity. This Business Analyst position supporting EPCC coordinates directly with other operations, technology, and product partners, and interacts wi...

Experienced on SWIFTs Experienced on Transaction Monitoring / Sanction Screening/Wire processing/Investigations Wing to Wing Understanding of settlement systems especially the US specific ones Fed/Chips/NACHA etc Core Payments operations and wire transfers Payment Investigations (all major categories of payment investigations) SWIFT MT payment formats and SWIFT ISO 20022 MX payment format messages, and their respective usages. OFAC Transaction Monitoring & Sanction Screening in Payments. Understanding of FedWire, CHIPS, ACH, NACHA, plus other clearing/settlement systems BACS, CHAPS, ICS, T2, Euroclear and Clearstream, SEPA, EBA, CIPS, CHATS Understanding of UAT support Contact Person- Sangee...