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Jobs in Navi Mumbai
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Pepper Advantage India Pvt Ltd
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Collection Telecaller

Collection Telecaller

Pepper Advantage India Pvt Ltd

0 - 5 years

|

0 - 2 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

Telugu Dra Need Collection Tele caller. Need DRA certified. Need Kannada Dra Certified Collections

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Department:

Job Summary:

Collection Telecaller

Key Responsibilities:

Make outbound calls to customers with pending dues and remind them of upcoming or overdue payments.
Follow up regularly with defaulting customers to ensure payment recovery.
Provide account information and resolve customer queries regarding billing or outstanding balances.
Maintain accurate records of calls, payment commitments, and customer interactions.
Negotiate repayment plans in alignment with company policies.
Escalate complex cases or disputes to senior team members or legal team when necessary.
Achieve daily, weekly, and monthly targets for collections.
Maintain professionalism and ensure compliance with data privacy and regulatory standards.

Key Skills & Competencies:

Excellent communication and persuasion skills in [languages as applicable: English/Hindi/Marathi/Kannada/Gujarati/Telugu]
Patience and ability to handle difficult conversations
Basic knowledge of accounting or finance is a plus
Familiarity with CRM systems or collection software is an advantage
Good negotiation and interpersonal skills
Target-driven and self-motivated

More Jobs at Pepper Advantage India Pvt Ltd

Collection Telecaller

Navi Mumbai

Experience: Not specified

INR 0 - 2 Lacs

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Pepper Advantage India Pvt Ltd

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