Collection Supervisor

Overview
We are seeking a dedicated and detail-oriented Collection Manager to oversee our accounts receivable processes and ensure timely collection of outstanding debts. The ideal candidate will possess strong analytical skills and a background in financial services, enabling them to effectively manage collections while maintaining positive relationships with clients. This role is crucial for maintaining the financial health of our organisation and requires a proactive approach to problem-solving.

Duties

• Manage the collection process for outstanding accounts, ensuring timely follow-up on overdue payments.
• Conduct thorough analysis of accounts payable to identify trends and areas for improvement.
• Utilise accounting software to track payments, generate reports, and maintain accurate records of all transactions.
• Perform data entry tasks related to collections and ensure all information is up-to-date and accurate.
• Engage in telemarketing efforts to communicate with clients regarding their accounts, employing excellent phone etiquette.
• Collaborate with other departments to resolve discrepancies and facilitate smooth financial operations.
• Train and mentor team members on best practices in collections and customer service.

Skills

• Proficiency in accounting software and data entry systems.
• Strong analysis skills, with the ability to interpret financial data effectively.
• Experience in financial services or a related field is highly desirable.
• Excellent phone etiquette, demonstrating professionalism in all client interactions.
• Familiarity with accounts payable processes will be an advantage.
• Ability to work independently as well as part of a team, showcasing strong organisational skills. This position offers an exciting opportunity for individuals looking to advance their careers in finance while contributing positively to our organisation's success.

Job Type: Full-time

Experience:

• Collection : 1 year (Preferred)

Location:

• New Delhi, Delhi (Preferred)

Work Location: In person