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Collection Officer

Collection Officer

Spectrum Talent Management

2 - 3 years

2 - 3 Lacs

Kanpur

Posted:1 month ago| Platform:

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Skills Required

Vehicle Finance Credit Management Payment Collection Bucket Loan Collection Field Collections Loan Recovery Collections Recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options . • Identify and resolve customer disputes to improve repayment rates . • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence . • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. Key Requirements: Experience: 2+ years in field collections, loan recovery, or credit management, preferably in 3-Wheeler EV vehicle finance. • Strong negotiation and persuasion skills to handle difficult customers. • Willingness to travel extensively within the assigned region • Fluency in local language along with Hindi/English is preferred. • Must have a valid driving license and own vehicle for field visits

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Spectrum Talent Management

spectrum-talent-management.com

Talent Management

Los Angeles

50-100 Employees

112 Jobs

Key People

Jane Doe

Founder & CEO
John Smith

Talent Agent

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