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Tata Capital
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Collection Officer - Housing - EM

Collection Officer - Housing - EM

Tata Capital

2 - 7 years

4 - 7 Lacs

Kurnool

Posted:3 days ago| Platform:

Apply

Skills Required

financial inclusion auditing financial services broking collections housing customer service collection management recovery sales docker ansible java git iam linux jenkins mysql amazon cloudwatch github maven amazon rds amazon ec2 aws finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Collection Officer to join our team in Proddatur. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry.
Roles and Responsibility

Negotiate payment schedules with customers based on their current financial situation while satisfying debt obligations.

Track portfolio buckets and control delinquency, focusing on non-starters and resolving customer discrepancies.

Provide efficient customer service regarding collection issues, process refunds, and review account adjustments.

Monitor and maintain customer account details for non-payments, delayed payments, and irregularities, making necessary calls and adjustments.

Ensure compliance with all Audit/NHB/IRB regulations and company policies.

Collaborate with sales and senior management to accelerate the collection process when necessary.

Job

Graduate or Master''s degree in any field.

Minimum 2 years of experience in collections, preferably in banking or financial services.

Possess strong knowledge of auditing, financial services, broking, and financial inclusion.

Demonstrate excellent communication and negotiation skills.

Ability to work in a fast-paced environment and meet deadlines is essential.

Strong analytical and problem-solving skills are required.

Additional Info
The selected candidate will be responsible for driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships intact.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3763 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Collection Officer - Housing - EM