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Tata Capital
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Collection Officer - Housing - EM

Collection Officer - Housing - EM

Tata Capital

2 - 7 years

4 - 7 Lacs

Nirmali

Posted:3 days ago| Platform:

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Skills Required

customer service banking operations financial services broking collections financial analysis housing investment banking collection management recovery capital market sales derivatives debt management mutual funds fixed income finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Collection Officer to join our team in Nirmal, responsible for driving the collection process of receivables across multiple sources. The ideal candidate will have 2 to 7 years of experience in collections, customer service, or financial services. Roles and Responsibility
Negotiate payment schedules with customers to suit their current financial situation while satisfying debt obligations.
Track and control delinquency on a bucket-wise and DPD basis, focusing on non-starters.
Provide efficient customer service regarding collection issues, process refunds, review account adjustments, resolve client discrepancies, and handle short payments.
Monitor and maintain customer account details for non-payments, delayed payments, and irregularities, making necessary calls and adjustments.
Ensure compliance with all Audit / NHB / IRB regulations and company policies.
Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions.

Job
Graduate or Master''s degree in any field.
Minimum 2 years of experience in collections, customer service, or financial services.
Possess strong knowledge of banking operations, financial services, and broking.
Demonstrate excellent communication and negotiation skills.
Ability to work in a fast-paced environment and meet deadlines is essential.
Strong analytical and problem-solving skills are required.

Additional Info
The selected candidate will be working at Tata Capital Limited, a leading financial institution.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3763 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Collection Officer - Housing - EM