Collection Officer Field - Cochin

4 - 6 years

2 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities Managing and monitoring delinquent account collection for the assigned portfolio. Managing a team of Field Executives. Managing field visits on timely basis Appointing, managing & developing collection vendors to ensure collections from delinquent customers. Ensuring call center activities are supported by robust field management. Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions. Putting vendor management in proper shape to ensure smoother operations. Formulating various processes related to customer services in initial phase and their compliance. Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.

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HDB Financial Services logo
HDB Financial Services

Financial Services

Mumbai

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