Collection Manager

Job Summary:

We are seeking a detail-oriented and result-driven Collection Manager to oversee and manage the debt collection activities of the organization. The ideal candidate will be responsible for minimizing bad debt, improving recovery, and ensuring timely follow-up with delinquent customers.

Key Responsibilities:

• Monitor and manage the collection of outstanding dues from clients.
• Develop and implement collection strategies to improve recovery rates.
• Handle team supervision, training, and performance monitoring.
• Coordinate with legal and recovery teams for escalated cases.
• Maintain accurate collection and follow-up records.
• Prepare daily/weekly/monthly reports for management.
• Ensure compliance with company policies and regulatory requirements.

Qualifications:

• Bachelor’s degree in Business, Finance, or related field.
• 5–9 years of experience in collections, preferably in the lending or financial services sector.
• Strong negotiation, communication, and interpersonal skills.
• Familiarity with collection software and tools.

Preferred Candidate:

• Proven track record in managing collections effectively.
• Ability to handle field and tele-calling collections.
• Familiar with legal recovery processes.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person