Collection Manager - Business Loans

Indusind Bank

5 - 10 years

2 - 11 Lacs

hyderabad telangana india

Posted:2 months ago| Platform: Foundit logo

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Skills Required

loan management system team management skills credit risk collection management interpersonal skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities

Manage and monitor the performance of business loan collections.
Lead a team of collection agents/officers; set targets and ensure KPIs are met.
Design and implement collection strategies for early-stage, mid-stage, and late-stage delinquencies.
Analyze account data and repayment behavior to forecast potential risks.
Coordinate with legal and recovery teams for escalated cases including litigation or asset repossession.
Maintain compliance with regulatory and organizational policies regarding loan collections.
Generate periodic reports on collection performance, recovery rates, and portfolio risk.
Interact with business clients professionally to negotiate payment plans and resolve disputes.
Train and develop staff to improve collection efficiency and customer interaction.

Preferred candidate profile

Bachelors degree in Finance, Business Administration, or related field.
5+ years of experience in loan collections, preferably in business or SME/Business Loans lending.
Strong leadership and team management skills.
In-depth knowledge of loan recovery processes, credit risk, and legal aspects of collections.
Excellent negotiation, communication, and interpersonal skills.
Proficient in using collection and loan management systems.

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