Collection Executive / Officer

5 - 31 years

1 - 6 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Debt Recovery: Contact customers and clients to recover outstanding debts and payments.  Account Monitoring: Regularly review accounts to identify overdue payments and delinquent accounts.  Payment Negotiation: Work with debtors to establish acceptable payment plans and negotiate partial repayments.  Dispute Resolution: Address customer discrepancies and disputes regarding billing or payments.  Record Keeping: Maintain detailed and accurate records of all collection activities, communications, and transactions.  Reporting: Prepare and present reports on collection activities, account statuses, and key performance indicators (KPIs) to management.  Compliance: Adhere to all federal, state, and local debt collection laws and company policies.  Internal Collaboration: Work with other departments, such as accounting and sales, to resolve issues and ensure accurate account information. 

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