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Jana Small Finance Bank
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Collection Executive - JSFB

Collection Executive - JSFB

Jana Small Finance Bank

0 - 4 years

0 - 4 Lacs

Coimbatore Tamil Nadu India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Debt Recovery Negotiation Skills Customer Service Data Entry Credit Analysis Financial Reporting Problem Solving Time Management Communication Skills

Work Mode

On-site

Job Type

Full Time

Job Description

Description We are seeking a motivated Collection Executive to join our team at JSFB in India. The ideal candidate will be responsible for managing the collection of outstanding debts from customers while maintaining positive relationships. This role is suitable for candidates with 0-4 years of experience in collections or related fields. Responsibilities Contact customers to collect outstanding debts and payments Negotiate payment plans and settlement options with customers Maintain accurate records of customer interactions and payment agreements Prepare and send collection letters and legal notices as necessary Resolve customer queries and disputes related to payments Collaborate with the finance team to report on collection progress and challenges Follow up on overdue accounts and escalate issues when necessary Adhere to regulatory requirements and company policies regarding debt collection. Skills and Qualifications Strong communication and negotiation skills Proficient in Microsoft Office Suite (Excel, Word, Outlook) Familiarity with debt collection laws and regulations in India Ability to handle difficult conversations with professionalism Excellent problem-solving skills Attention to detail and strong organizational abilities Basic understanding of accounting principles is a plus Ability to work independently and as part of a team.

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Jana Small Finance Bank

janabank.com

Banking and Financial Services

Bengaluru

N/A Employees

113 Jobs

Key People

Ajay Kanwal

Managing Director and CEO
Srinivasan Varadarajan

CFO
Purushottam M. V.

Chief Operating Officer

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Collection Executive - JSFB