Collection Executive

About us:

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.

About the role:

Collection executives should have excellent communication and negotiation skills, as well as in-depth knowledge of laws and policies related to Debt and EMD Collection. As an Collection Executive, your main job is to collect Payment from our clients by calling and correspondence. The data entry in ERP and additional back office jobs on computer may also be required in addition.

Aspiring candidate would be handling following functions:

(1) To refer to the Account Ledger of the customer list and to make telephonic / email / WhatsApp communications.

(2) To reconcile the customer ledger with our account ledger.

(3) Visit the customer for payment follow up, if required.

(4) To analyze outstanding accounts of the company and to segregate month wise outstanding dues and to make follow-up for matured and older pending outstanding.

(5) To make follow-up according to priority.

(6) To make decisions for legal actions for unresponsive clients.

(7) Refer to the concerned department for pending service like demonstration / warranty / calibration certificates / complaints, if any for release of payment from customers.

(8) To bring to the knowledge of the accountant for TDS / Late Penalty / Kasar if any is deducted by the customer.

(9) To regularly verify a Suspense account and bring to the knowledge of the accountant.

(10) To adhere to company policy and procedure.

(11) Must have knowledge of MS Office and having decent communication skill .

Candidate Qualifications:

· Fluency with all three languages such as : Hindi, Gujarati and English

· Negotiation Skills

· Proficiency in Microsoft Office, CRM, ERP and Sales software programs.

· 3-4 years of Experience required in the same or relatable field

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person