Collection Executive

Job Title: Collection Executive

Location: Noida

Job Type: Full-time

Experience Required: 0–1 year

Job Summary:

We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.

Key Responsibilities:

• Make outbound calls to potential clients as per the assigned data.

• Follow up with the clients for payment, collection and maintain follow-through.

• Provide accurate information about products/services to generate interest.

• Maintain a record of calls and update the CRM or tracking system regularly.

• Respond to customer inquiries via phone or email in a professional manner.

• Draft professional emails for client communication, follow-ups, or documentation.

• Schedule meetings or appointments when necessary.

• Work closely with the sales or support team for smooth coordination.

Required Skills:

• Good communication skills (both verbal and written)

• Strong interpersonal and convincing ability

• Email drafting skills – ability to write clear and professional communication

• Basic computer knowledge (MS Office, email, data entry)

• Polite, Patience and ability to handle rejections or objections

Qualifications:

• Minimum Graduate

• Experience in telecalling, customer service, or similar role preferred

About the company:

Edunext Technologies is India's premier 'technology in education' company focused at solving real-world challenges in school management through innovative, tech-enabled solutions. Our award-winning cloud- based solutions, used by over 1200+ schools globally guarantee better efficiency, productivity and cost savings.

While our platform is aimed at empowering the school’s administrative staff and teachers, our intuitive mobile app ensures prompt communication and seamless fee payments for parents.

The 30+ functional modules designed to make life easy at school are backed by superior-quality dashboards and analytics to enable informed decision-making.

We also offer curated tech solutions to exclusively manage admissions, enhance the security of students at school and facilitate world-class canteen and event management, making us the only ‘holistic’ technology partner to schools globally. These best-in-class solutions conform to global data security and privacy standards to guarantee safety of the school's data at all times.

Our Services:

School Management Software, Mobile App, Specialized CRM Solutions for Admissions, Canteen Management, Student Safety, Transport & Event Solutions. We also assist schools with building their website and initiating social media campaigns on request.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person