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7.0 years
0 Lacs
Thāne
On-site
Job Role: Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. Job Role: VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes – NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills – conversational skills and English versant scores 7+. Flexible to work on rotational week offs.
Posted 15 hours ago
5.0 years
5 - 8 Lacs
Pune
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About the Role 5+ years implementing Workday Recruiting, with deep functional knowledge of recruiting business processes (e.g., sourcing, candidate management, interviewing, offer management, onboarding). Strong understanding of Workday Recruiting configuration options and best practices. Experience with Workday security related to Talent Acquisition. Experience with Workday integrations, particularly those related to Talent Acquisition (e.g., background checks, assessment tools). Thorough understanding of HR data management principles and data privacy regulations. Previous consulting (customer-facing) experience, either as an internal consultant (business analyst, etc. ) or with a consulting/software company, is preferred. Excellent interpersonal, collaboration, analytical, and problem-solving skills. Must be a skilled communicator, with well-developed verbal, written, and presentation ability. Strong analytical, prioritizing, problem-solving, project management, and planning skills. Customer service oriented with a demonstrated desire to exceed expectations and deliver an excellent experience. Ability to learn technology quickly through instruction and self-training. About You Basic Qualifications 5+ years of experience implementing or supporting Workday Recruiting. Proven analytical, problem-solving, project management, and planning skills. Excels working in a collaborative environment, building relationships across teams to meet program goals. Excellent written and verbal communication skills Holds active Workday Certifications in HCM and Recruiting. Other Qualifications Experience with other Workday modules (e.g., HCM Core, Benefits, Payroll, Absence, Time Tracking) is a plus. Ability to identify process gaps and recommend improvements within Workday Recruiting. Demonstrated interpersonal skills. Experience working with agile/scrum methodologies. Able to multi-task and thrives in a fast-paced environment with a high rate of change. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Posted 15 hours ago
2.0 - 3.0 years
0 Lacs
Pune
On-site
TSCO Self Funded Growth Roles, NCT Job ID: R0393178 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-06-16 Location: Pune Position Overview Job Title - TSCO Self Funded Growth Roles, NCT Location - Pune, India Role Description Corporate Action and Income Analyst is responsible for the front-to-back processing of corporate action and income related processes on behalf of the bank. Corporate action process includes both Mandatory and Voluntary Corporate Action event types, whilst the Income process includes dividend and coupon processing. Work includes: Maintaining responsibility for the following lifecycle: announcement capture, notification, entitlement calculation, entitlement booking (stock and/or cash), voluntary instruction management, and pay date process such as payable/receivable claim management (stock and/or cash) Providing proxy Services such as Extraordinary General Meetings, Annual General Meetings, Special General Meetings and Class Action processing where necessary. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy. Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Building a strong mechanism to take care of volume peaks during peak season. Identifying operational risks proactively and mitigating appropriately. Sound knowledge of Corporate Actions, Mandatory, Voluntary, Income Processing, Fixed Income, redemptions, proxy, class action Serve as Internal/external escalation point. Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc.). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the bank’s business Acting as a central point of contact for all the process related issues / improvements etc. Building a strong mechanism to take care of volume peaks during peak season. Building and refining process metrics (benchmarks) by involving team and onsite management. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process. Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Your skills and experience 2-3 years’ experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1-2 years of experience in Corporate Actions/Asset Services Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Ability to identify and develop strong working relationship with internal as well as external ‘client’ groups. Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication. Eye for Details Graduate in Commerce/ Finance (Preference – Postgraduate/ MBA) Proficient in Microsoft Office applications. Ready to travel as and when required. Be willing to work in shifts. How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 15 hours ago
3.0 - 5.0 years
0 Lacs
Mumbai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ͏ Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ͏ Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ͏ Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ͏ Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: IT Operations Management. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0 years
0 Lacs
Mumbai
On-site
KYC Analyst Job ID: R0392455 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-06-16 Location: Mumbai Position Overview Job Title: KYC Analyst Location: Mumbai, India Role Description Deutsche Bank is the leading German bank with strong European roots and a global network. We’re driving growth through our strong client franchise. Against a backdrop of increasing globalization in the world economy, Deutsche Bank is very well-positioned, with significant regional diversification and substantial revenue streams from all the major regions of the world. We serve our clients’ real economic needs in commercial banking, investment banking, private banking and asset management. We are investing heavily in digital technologies, prioritizing long term success over short-term gains, and serving society with ambition and integrity. All this means a career packed with opportunities to grow and the chance to shape the future of our clients. About the business division International Private Bank is one of the preeminent private banks in the Eurozone and for family entrepreneurs worldwide. It serves around 3.4 million clients, including private clients and small and medium-sized enterprises (SMEs) in Italy, Spain, Belgium and India, and wealth management clients from more than 80 locations in Germany, the rest of Europe, the Middle East and Africa (EMEA), Asia-Pacific and the Americas. The business has around 250 billion euros of assets under management and a combined revenue of approximately 3 billion euros. It offers high-net-worth (HNW) and ultra-high net-worth (UHNW) clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of wealth management. Additionally, in Italy, Spain, Belgium and India it offers a comprehensive range of products including investment and insurance products, deposits, checking accounts, cards and other payment services as well as credit and business banking products. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As part of the Deutsche Bank IPB , we are seeking to hire qualified candidates to handle the following functions: Client Data Collection, Documentation & Maintenance as part of new adoption / during periodic reviews. Should also know the due diligence required to establish the correctness/validity of documents Know your client verification checks Risk categorization reviews for clients as per the regulatory requirements with knowledge of enhanced due diligence required while adopting High Risk clients Liaise with different stakeholders to manage work pipeline effectively Key responsibilities of this role would include: Ability to understand complex ownership structures – especially for non-traditional WM clients such Charities, Foundation, Trusts, Private Equity Funds and also Private Investment Companies (PIC), Detailed initial review of KYC file, identifying gaps in the Front Office submissions and clearly articulating why the submitted files meet (or do not meet) KYC and regulatory requirements Understanding the various sources of wealth generation for the client and analysing the information Ensuring that cases are prioritised and managed effectively and consistently in line with the agreed process and deadlines Independent and proactive liaison with Front Office and Anti Financial Crime function to ensure full transparency and improve turn-around times Perform name screening of clients and related parties to identify politically exposed persons, sanctioned persons, adverse media and mitigate risks associated with financial crimes Escalate high priority client / business issues in a timely manner to protect the franchise and the client business Your skills and experience A Post-graduate/Graduate degree in Finance, Business or Economics with a deep understanding of AML, KYC, Financial crimes, and other regulatory requirements (preferably Wealth Management) is what we are looking in the ideal candidate. Due to the nature of the job you should have the following skill sets: Relevant experience in Client On-boarding processes/Periodic KYC review and requirements Proven track record as a strong contributor and able to work in virtual global teams and a matrix organisation Ability to work independently, as well as in a team environment, initiative driven and proactive approach, prioritizes multiple tasks, and meets strict deadlines Experience in documenting processes to comply with the regulatory guidelines; Excellent communication skills, (written and verbal) with an open minded approach and the ability to share information with stakeholders and team members Proactively communicate with front office on deficiencies and/or next steps of KYC requirement Experienced in using the following tools – Appway, Avaloq, Lexis Nexis, World Check, RDC and Fircosoft How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 15 hours ago
0 years
3 - 7 Lacs
Pune
Remote
Entity: Technology Job Family Group: IT&S Group Job Description: Let me tell you about the role: Are you passionate about ensuring high-quality software development, architectural compliance, and vendor performance? As the Senior Delivery Assurance Manager – Salesforce Governance, you will be responsible for standardizing delivery processes, implementing code quality, and ensuring adherence to best practices across Salesforce implementations. With 60+ Salesforce products and a complex network of internal and external teams, maintaining consistency, reliability, and compliance is important. You will collaborate with technical teams, architects, and strategic vendors to drive development and delivery excellence, ensuring that Salesforce investments result in scalable, sustainable, and high-performing solutions! This role is ideal for someone with strong software development governance experience, vendor management expertise, and a deep understanding of Salesforce architecture. If you’re passionate about optimizing delivery frameworks, minimizing technical debt, and ensuring quality at scale, this is your opportunity to make a significant impact on Salesforce governance and execution. What you will be doing Standardizing Development & Delivery Practices – Define and carry out consistent development, testing, and deployment processes for Salesforce teams. Ensuring Code Quality & Architecture Compliance – Monitor adherence to coding standards, architectural best practices, and Salesforce platform guidelines. Vendor & Customer Management – Lead all aspects of vendor performance, ensuring external teams deliver high-quality, scalable solutions. Technical Debt & Risk Mitigation – Define strategies to reduce technical debt, improve maintainability, and ensure long-term platform sustainability. Performance Monitoring & Continuous Improvement – Track key performance metrics, ensuring ongoing optimization of development workflows. Required Skills Salesforce & Software Development Governance Expertise Experience ensuring high-quality Salesforce implementations, including adherence to standard methodologies and platform guidelines Strong understanding of Salesforce development frameworks, CI/CD pipelines, and testing methodologies. Software Development & Technical Oversight Deep knowledge of software engineering standard processes, agile methodologies, and DevOps principles. Ability to identify and address delivery risks, technical inefficiencies, and compliance gaps. Vendor & Performance Management Experience handling vendor relationships, ensuring contractual commitments and delivery SLAs are met. Strong ability to collaborate with technical architects and strategic SI vendors Governance & Continuous Improvement Ability to establish governance structures to monitor and carry out software delivery quality. Experience tracking performance metrics and implementing process optimizations General Engineering Requirements Quality & Compliance Focus – You ensure Salesforce solutions enforce to best practices, security standards, and enterprise architecture guidelines. Partnership & Communication – You work across engineering, architecture, and vendor teams to ensure successful, high-quality Salesforce implementations. Process Optimization Approach – You continuously refine delivery methodologies, testing frameworks, and quality assurance processes. Continuous Learning & Innovation – You stay up to date on Salesforce platform advancements, governance trends, and delivery best practices. About bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to crafting a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytics, Business Analysis, Coaching, Communication, Configuration management and release, Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, Risk Management, Service operations and resiliency, Stakeholder Management, Supplier Relationship Management, System Design Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 15 hours ago
0 years
4 - 5 Lacs
Chennai
On-site
Job Description Solution Architects assess a project’s technical feasibility, as well as implementation risks. They are responsible for the design and implementation of the overall technical and solution architecture. They define the structure of a system, its interfaces, the solution principles guiding the organisation, the software design and the implementation. The scope of the Solution Architect’s role is defined by the business issue at hand. To fulfil the role, a Solution Architect utilises business and technology expertise and experience. Job Description - Grade Specific Managing Solution/Delivery Architect - Design, deliver and manage complete solutions. Demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. Work as a stream lead at CIO/CTO level for an internal or external client. Lead Capgemini operations relating to market development and/or service delivery excellence. Are seen as a role model in their (local) community. Certification: preferably Capgemini Architects certification level 2 or above, relevant solution certifications, IAF and/or industry certifications such as TOGAF 9 or equivalent. Skills (competencies) (SDLC) Methodology Active Listening Adaptability Agile (Software Development Framework) Analytical Thinking APIs Automation (Frameworks) AWS (Cloud Platform) AWS Architecture Business Acumen Business Analysis C# Capgemini Integrated Architecture Framework (IAF) Cassandra (Relational Database) Change Management Cloud Architecture Coaching Collaboration Confluence Delegation DevOps Docker ETL Tools Executive Presence GitHub Google Cloud Platform (GCP) Google Cloud Platform (GCP) (Cloud Platform) IAF (Framework) Influencing Innovation Java (Programming Language) Jira Kubernetes Managing Difficult Conversations Microsoft Azure DevOps Negotiation Network Architecture Oracle (Relational Database) Problem Solving Project Governance Python Relationship-Building Risk Assessment Risk Management SAFe Salesforce (Integration) SAP (Integration) SharePoint Slack SQL Server (Relational Database) Stakeholder Management Storage Architecture Storytelling Strategic Thinking Sustainability Awareness Teamwork Technical Governance Time Management TOGAF (Framework) Verbal Communication Written Communication
Posted 15 hours ago
8.0 years
0 Lacs
Chennai
On-site
Job ID: 32047 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 13 Jun 2025 Job Summary There is a huge focus on the Cost Management and Cost efficiency in the current Financial Services industry environment. The role is to lead the growth and strategic development of Cost Analytics portfolio within the Cost Vertical in Finance Shared Services Centre (GFS) in respect of standard process capabilities, skill sets, talent pipeline, stakeholder engagement, high quality service delivery and controls. Overseeing and providing on-going management direction for all processes and activities undertaken for Cost Analytics. Introduce and maintain high quality standards of service delivery. Drive SCB cost and competitive analytics and benchmarking, extending efforts into market intelligence, developing forward looking projections to calibrate to SCB’s performance vs. peers. External benchmarking basis the underlying industry trends. Partner with Global Process Managers and leaders to design and implement Standard Global Processes across areas of Cost Management and to track implementation effectiveness and gaps on a continued basis. Lead the team to develop a strategic roadmap for Cost CoE including capabilities of modelling, efficiency tracking, business partnering and end to end view of Cost. Engage senior stakeholders/business CFO’s to drive conversations in agreeing to deliver a shared agenda of improvements/enhancements within the cost management processes. Understand the pain areas and provide recommendations for a more efficient and effective end to end process for Cost Management including technology related aspects. Agreements are met / exceeded. Embed a culture of continuous process and efficiency improvement within all teams and ensure that a process exists to constantly identify and implement improvement opportunities. Deliver on annual productivity/cost saves targets. Constantly explore opportunities for migration in the hub. Build compelling cases for end to end migration from countries. Work closely with business and country CFOs to augment on this. Contribute to the strategic development of the centre & drive GFS collective agenda. Work with HR to enhance the talent / skill sets to meet the growing complexity and needs of finance. Ensure that right talent is attracted and retained for all key roles; actively work on attrition management for the unit. Create sufficient bench to manage attrition efficiently. Evaluate options for continuously promoting forums for employee engagements. Encourage employees on their creativity, learning and development & improve work life balance. Contribute to transformational agenda in terms of strategic, consensus building, driving and contributing to objectives. Participate and Support in all Global initiatives as applicable from time to time. Effectively lead change, manage and escalate risks arising out of transition of new processes Key Responsibilities Responsible for end-to-end financial reporting, forecasting, and budgeting process of the assigned business unit &/or corporate function. Work closely with the team to ensure quality and timeliness of monthly reporting and closing. Preparation of financial information in an accurate and timely manner to Management for decision making purposes Analyse current and past trends in key performance indicators including all areas of cost and headcount. Monitor performance indicators, highlighting trends and analysing causes of variance Active involvement in forecasting and budgeting exercise Support preparation and presentation packages for Management teams Cost benefit analysis to support decision making in new business cases Continuous improvements on financial processes to improve efficiency and internal controls. Lead/ participate in cross-functional projects (if any). Assist Senior Head of the business tech with ad-hoc analysis Work closely with Business Tech CFO to formulate digitalisation strategy and initiatives. Focus on understanding and translating operational/business needs to solution-level architecture and process improvement. Define digital initiatives, implement digital solution and deliver expected business outcome. Work closely with internal finance teams to understand operation processes, identify process deficiency and collaborate with them in all digitalisation initiatives. Provide technical direction, feedback and mentorship to local and offshore team through coaching, consultation, working with them to formulate solutions and remove roadblocks Skills and Experience A seasoned Finance Professional with a leading Global Financial Institution. Strong Analytical and Strategic mindset, coupled with a thorough understanding of Performance Management. Ability to understand and connect business drivers and rationale for and application of those relevant to the cost management process. Significant experience of working with senior management team and of interfacing with and influencing senior stakeholders. Experience of having participated in any relevant strategic or finance related projects like Business Efficiency, cost optimisation/reduction projects. Substantial experience of banking, depth and breadth of knowledge in processes especially in the areas of Management Reporting. Experience of having led large teams including senior & experienced professionals. A leader, a team player with the management ability and track record to secure the confidence and respect of the peers, stakeholders and the executive management team. Ability to culturally orient in diverse & international team environment and lead and inspire multi-disciplinary teams. Ability to work effectively under pressure, multi task, lead through ambiguities, influence where he/she does not have direct authority & build on unstructured formative situations Qualifications Degree in Business, Accounting, or Finance. An advanced Degree (Masters) and/or Professional Accreditation (CPA, CMA) is a plus. A minimum of 8 years of experience related to financial planning & analysis. Experience in an MNC is a plus. Excellent financial awareness and analytical abilities. Strong presentation, written and verbal communication skills in English are a must Advanced Power Point and Excel skills / Knowledge of SAP / Apptio / PaPM added advantage A leader, team player, self-motivated, and customer oriented. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 15 hours ago
6.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Come be a part of something big. Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees. About Go-To-Market Team: The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others. Our Go-To-Market (GTM) Enterprise Applications team is currently looking for a Salesforce Developer. About The Role Technical: Software Application Development and solutioning on the Salesforce platform using Object Oriented design methodologies and Salesforce technologies- Apex, VisualForce, Lightning Web Components, Apex Triggers, Salesforce Integrations Ensure Salesforce best practices have been followed. Experience in Salesforce Lightning Experience & Lightning Components implementation. Knowledge of CI/CD tools and relevant implementation best practices. Application/component design experience with Salesforce.com capabilities including integration scenarios. Expert in designing & configuring custom objects, custom fields, custom formula fields, validation rules, page layouts, custom reports, automation tools as per application requirements. Application/component design experience with Salesforce.com capabilities including integration scenarios. Create documentation, maintain standardization and look for ways to continuously improve processes & procedures. Experience on creating technical design documents, code review, leading implementation Worked on Sales and Service cloud functionalities of Salesforce Business/Functional: Develop expertise of Workday Go-To-Market business applications end-to-end Develop subject matter expertise of Workday’s Enterprise Applications including Integration Effective communication with stakeholders and cross functional team About You Basic Qualifications: 6+ years of hands-on Salesforce experience in configuring and developing custom Apex/Visualforce/Lightning code in the areas of Service Cloud, Sales Cloud, Experience Cloud (preferred), Workflows, Mobile, Single Sign On, API's and integration to enterprise systems. Experience in Software Development using Object Oriented Programming such as C#, Java. Experience in workflow and approval administration, creating validation rules, maintaining custom objects, customizing fields, page layouts, list views, Bulk data uploads using the Data Loader. Experience with a complete software development life cycle 2 years' experience developing with Lightning. Experience on an Agile Scrum project delivered under Continuous Delivery / DevOps is preferred. Bachelor's Degree in Computer Engineering, Computer Science or related field (or equivalent in experience). Experience in leading technical implementation of projects Provide solution to the business requirements Expert code review Non-Technical Skills: Self-motivated, flexible, team player with solid multi-tasking, time management & organisation expertise with the ability to manage multiple and often changing priorities. Innovate when required Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! , Show more Show less
Posted 15 hours ago
10.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Overview: The Technology Solution Delivery - Front Line Manager (M1) is responsible for providing leadership and day-to-day direction to a cross functional engineering team. This role involves establishing and executing operational plans, managing relationships with internal and external customers, and overseeing technical fulfillment projects. The manager also supports sales verticals in customer interactions and ensures the delivery of technology solutions aligns with business needs. What you will do: Build strong relationships with both internal and external stakeholders including product, business and sales partners. Demonstrate excellent communication skills with the ability to both simplify complex problems and also dive deeper if needed Manage teams with cross functional skills that include software, quality, reliability engineers, project managers and scrum masters. Mentor, coach and develop junior and senior software, quality and reliability engineers. Collaborate with the architects, SRE leads and other technical leadership on strategic technical direction, guidelines, and best practices Ensure compliance with EFX secure software development guidelines and best practices and responsible for meeting and maintaining QE, DevSec, and FinOps KPIs. Define, maintain and report SLA, SLO, SLIs meeting EFX engineering standards in partnership with the product, engineering and architecture teams Drive technical documentation including support, end user documentation and run books. Lead Sprint planning, Sprint Retrospectives, and other team activities Implement architecture decision making associated with Product features/stories, refactoring work, and EOSL decisions Create and deliver technical presentations to internal and external technical and non-technical stakeholders communicating with clarity and precision, and present complex information in a concise format that is audience appropriate Provides coaching, leadership and talent development; ensures teams functions as a high-performing team; able to identify performance gaps and opportunities for upskilling and transition when necessary. Drives culture of accountability through actions and stakeholder engagement and expectation management Develop the long-term technical vision and roadmap within, and often beyond, the scope of your teams. Oversee systems designs within the scope of the broader area, and review product or system development code to solve ambiguous problems Identify and resolve problems affecting day-to-day operations Set priorities for the engineering team and coordinate work activities with other supervisors Cloud Certification Strongly Preferred What experience you need: BS or MS degree in a STEM major or equivalent job experience required 10+ years’ experience in software development and delivery You adore working in a fast paced and agile development environment You possess excellent communication, sharp analytical abilities, and proven design skills You have detailed knowledge of modern software development lifecycles including CI / CD You have the ability to operate across a broad and complex business unit with multiple stakeholders You have an understanding of the key aspects of finance especially as related to Technology. Specifically including total cost of ownership and value You are a self-starter, highly motivated, and have a real passion for actively learning and researching new methods of work and new technology You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders What Could Set You Apart UI development (e.g. HTML, JavaScript, AngularJS, Angular4/5 and Bootstrap) Source code control management systems (e.g. SVN/Git, Subversion) and build tools like Maven Big Data, Postgres, Oracle, MySQL, NoSQL databases (e.g. Cassandra, Hadoop, MongoDB, Neo4J) Design patterns Agile environments (e.g. Scrum, XP) Software development best practices such as TDD (e.g. JUnit), automated testing (e.g. Gauge, Cucumber, FitNesse), continuous integration (e.g. Jenkins, GoCD) Linux command line and shell scripting languages Relational databases (e.g. SQL Server, MySQL) Cloud computing, SaaS (Software as a Service) Atlassian tooling (e.g. JIRA, Confluence, and Bitbucket) Experience working in financial services Experience working with open source frameworks; preferably Spring, though we would also consider Ruby, Apache Struts, Symfony, Django, etc. Automated Testing: JUnit, Selenium, LoadRunner, SoapUI Behaviors: Customer-focused with a drive to exceed expectations. Demonstrates integrity and accountability. Intellectually curious and driven to innovate. Values diversity and fosters collaboration. Results-oriented with a sense of urgency and agility. Show more Show less
Posted 15 hours ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About The Role 5+ years implementing Workday Recruiting, with deep functional knowledge of recruiting business processes (e.g., sourcing, candidate management, interviewing, offer management, onboarding). Strong understanding of Workday Recruiting configuration options and best practices. Experience with Workday security related to Talent Acquisition. Experience with Workday integrations, particularly those related to Talent Acquisition (e.g., background checks, assessment tools). Thorough understanding of HR data management principles and data privacy regulations. Previous consulting (customer-facing) experience, either as an internal consultant (business analyst, etc. ) or with a consulting/software company, is preferred. Excellent interpersonal, collaboration, analytical, and problem-solving skills. Must be a skilled communicator, with well-developed verbal, written, and presentation ability. Strong analytical, prioritizing, problem-solving, project management, and planning skills. Customer service oriented with a demonstrated desire to exceed expectations and deliver an excellent experience. Ability to learn technology quickly through instruction and self-training. About You Basic Qualifications 5+ years of experience implementing or supporting Workday Recruiting. Proven analytical, problem-solving, project management, and planning skills. Excels working in a collaborative environment, building relationships across teams to meet program goals. Excellent written and verbal communication skills Holds active Workday Certifications in HCM and Recruiting. Other Qualifications Experience with other Workday modules (e.g., HCM Core, Benefits, Payroll, Absence, Time Tracking) is a plus. Ability to identify process gaps and recommend improvements within Workday Recruiting. Demonstrated interpersonal skills. Experience working with agile/scrum methodologies. Able to multi-task and thrives in a fast-paced environment with a high rate of change. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! , Show more Show less
Posted 15 hours ago
3.0 - 5.0 years
7 - 8 Lacs
Chennai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ͏ Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ͏ Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ͏ Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ͏ Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Mortgage( Active/ Default Servicing). Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0.0 - 3.0 years
0 - 0 Lacs
Chennai
On-site
Job Title: Sports Academy Coach (Entry-Level) Location: Able Aura Sports Academy, Chennai, Tamil Nadu Salary: ₹2.4 LPA - ₹3.6 LPA Experience: 0 - 3 Years Job Type: Full-Time, Entry-Level Qualifications: Bachelor’s degree in Physical Education, Sports Management, or a related field is preferred. Strong passion for working with children, especially those with disabilities. Willingness to learn and be trained in adaptive sports. Excellent communication, teamwork, and organizational skills. Patience, empathy, and a positive attitude. Basic knowledge of a variety of sports and willingness to adapt them for children with different abilities. Flexibility to work on weekends and handle varying schedules. Job Description: We are seeking a passionate and dedicated Special Sports Coach to join our team. This entry-level position is ideal for individuals who are enthusiastic about coaching and eager to work with children with disabilities. You may be a regular sports coach looking to expand your skills into adaptive sports, and we will provide you with the necessary training and support. The successful candidate will play a key role in delivering sports sessions tailored to the unique needs of each child, helping them improve their physical abilities and self-confidence. Key Responsibilities: Plan and deliver engaging sports sessions for children with disabilities, focusing on both physical development and fun. Adapt standard sports activities to meet the needs and abilities of each child. Work closely with other coaches, volunteers, and therapists to create individualized coaching plans. Ensure the safety and well-being of all participants during sessions. Monitor and track each child’s progress, providing feedback to parents and caregivers. Support in organizing events, competitions, and community outreach programs. Stay up-to-date with best practices in adaptive sports coaching and attend training sessions as required. Help maintain equipment and ensure all resources are available for smooth operation. What We Offer: A supportive and dynamic work environment focused on inclusion. Opportunities for professional growth and specialized training in adaptive sports. The chance to make a meaningful impact on the lives of children with disabilities. Competitive salary package and benefits. About Able Aura Sports Academy: Able Aura Sports Academy is committed to empowering children with disabilities through sports, helping them gain confidence, skills, and a sense of belonging. We provide adaptive sports training that allows every child to succeed, no matter their physical or cognitive abilities. Our team is passionate about creating an inclusive environment where every child’s potential can shine. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their interest in the position and relevant qualifications to hr@ableaura.com. Join Us: Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) License/Certification: Certification or License related to Sports (Required) Work Location: In person
Posted 15 hours ago
4.0 - 10.0 years
0 - 1 Lacs
Erode
On-site
Need Area Sales Manager for the Large Home Appliances sector!! Position : Area Sales Manager Qualification: Any Degree Experience: 4 - 10 years Salary: 40000 to 100000/- (Based on Experience) Languages known: English, Tamil Work Location: Tamil Nadu Contact No : 7558116222 Job Description: Key Responsibilities: Develop and execute a comprehensive sales strategy to achieve the company’s sales goals and objectives within the assigned area. Lead and manage a team of sales representatives, providing guidance, coaching, and performance feedback. Identify and establish new business opportunities, partnerships, and distributor networks to expand market presence. On-board new Dealers and Distributors from the same segment: Build and maintain strong relationships with key customers and clients to ensure long-term loyalty and satisfaction. Monitor and sales data and market trends to identify business growth and improvement opportunities. Prepare and present regular sales reports and forecasts to senior management. Manage the budget for the area and optimize resource allocation to maximize profitability. Ensure that the sales team complies with all company policies, standards, and procedures. Stay updated on industry developments and competitive activities to inform strategic decision-making. Qualifications and Requirements: Bachelor’s degree in Business, Marketing, or a related field. 4-10 years of progressive sales experience, with a minimum of 2 years in a supervisory or managerial role. Proven track record of meeting or exceeding sales targets and KPIs. • New Dealers and Distributors onboarding. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal abilities. Analytical and strategic thinking with the ability to develop and implement effective sales plans. Experience in the LED TV, Washing machine, Air conditioner, Refrigerator market segment. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹100,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person
Posted 15 hours ago
3.0 years
5 - 7 Lacs
Chennai
On-site
Job Description Responsibilities include but are not limited to: People Management Experience in managing a small team (5 associates) in people management role for 3+ years Exposure to people performance calibration Provide mentorship to junior team members and ensure quality team engagement Manage schedules, coordinate staff and allocate resources to ensure efficiency and productivity are maximized. Asset Management using ITSM (IT Service Management) Experience in Tracking and managing IT assets (hardware, software, licenses, etc.) Hands on experience on using ITSM Using tools like ServiceNow Ensuring compliance, lifecycle management, and cost optimization Technical Experience The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to operational status within the NielsenIQ end user community. Under minimal supervision, it provides front line support to end users to include interacting with other technical teams as needed to resolve end user technical issues. Provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware. Troubleshoots software and hardware failures and applies domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters. Interact daily with supervisor, peer groups and customers in order to manage workflow in a timely and professional manner. Supports and maintains user account information including administration rights and relevant updates to Service Now ticketing system to include accurate tracking of all physical workstations as per the asset management compliance requirements. Responsible for implementing fixes and patches as required by Security and Engineering teams. Understands and can apply advanced technical principles and methodologies. Apply previous learnings, maintain certifications, and demonstrate willingness to adapt new technology solutions. Provide support for Audio and Video related issues at designated office. Install, Configure and Manage Audio and Video Hardware environment. Participate in critical support incidents that involve A/V equipment which may include being on site for testing/remediation after normal operating hours. Ensure any end user issues are handled expeditiously and that all proper ticket and issue documentation is completed. Additional skills - Documentation and Reporting Create and maintain reports, dashboards using data visualization tools (PowerBI) to communicate findings to stakeholders Created business processes, best practices, standards, templates and operating procedures to optimize team activities. Analyzed, prepared and documented operational procedures and technical guidelines. Cross-functional Collaboration Collaborated with system architects, engineering teams and IT management to ensure projects meet strategic initiatives. Automation/Process Improvement (good to have) Exposure to Microsoft power platform would be a great added advantage – Simplify/Automate daily workflows using Microsoft PowerApps, Microsoft Automate or similar platforms Soft skills and Professionalism Ability to successfully build relationships with challenging stakeholders and navigate social environments. Ability to communicate effectively. Can adapt to change and new ideas or ways of working. Exhibits empathy when partnering with internal and external stakeholders. Maintain an enthusiastic attitude and willingness to assist users at all times. Always ensure that conversations/discussions with end users are professional and focused on issues related to business and technology support. Always ask for assistance when unsure of how to address a situation and lean on the team for support and additional training when needed. Demonstrated ability to communicate or escalate situations which cannot be resolved quickly or are likely to be escalated. Show initiative and follow through to completion of assigned tasks. Respond timely to requests for assistance and confirm completion. Respond positively to coaching and show improvement in areas requiring additional training or feedback. Ability to challenge status quo, drive service improvement plans and strive to learn new technologies. Qualifications 7+ years related experience with relevant certification. Experience supporting MS Windows 10/11 in large scale environment Hands on experience in managing Intune registered clients, applying OS through Intune, troubleshooting Intune registration issues. Hands on experience installing, configuring, and troubleshooting M365 apps. Self-motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules. Desired certifications CompTIA A+, ITILv3. Experience with image/load set deployment in an enterprise environment. Handled Asset Management using ITSM/Asset inventory tool. Support Microsoft Rooms AV conferencing infrastructure Additional Information Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. Recharge and revitalize with help of wellness plans made for you and your family. Plan your future with financial wellness tools. Stay relevant and upskill yourself with career development opportuniti Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
Posted 15 hours ago
5.0 - 10.0 years
6 Lacs
Tiruchchirāppalli
On-site
We are Hiring for Field Sales Manager Location : Trichy Experience : 5 - 10 years Salary : Upto 6.6 Lakhs PA i). Field Visits with SE & On-the-Job Training # Sales Visits: Observe in-person sales calls to assess the performance of the sales team, provide immediate feedback, and coach on the 6x6 sales process. # Quote Improvement: Support SEs by encouraging next-door calls, upselling, and referrals to enhance quote quality and conversion rates. # Process Adherence: Ensure consistent use of sales processes and tools, addressing deviations with targeted coaching. # Facilitate Role-Playing and Skill Practice: Organize and lead regular role-playing exercises that simulate real-world sales scenarios, allowing sales teams to practice, refine, and enhance key sales skills and techniques. ii) Performance Monitoring & Data Analysis # KPI Tracking: Monitor visit activity, quotes, conversion rates, deal value, referrals, upselling, cross-selling, and process adherence. # Data Analysis: Proactively identify trends, strengths, and coaching needs. # Reporting: Provide concise, data-driven insights and recommendations to the Sales Capability Manager. iii) Branch Manager Collaboration & Support # Build strong working relationships with branch managers to understand branch-specific goals, challenges, and priorities. # Provide regular updates on sales team development progress Key Skills : # Drive consistent execution of sales processes & methodologies. # Improve new sales productivity through capability building. Job Type: Full-time Pay: From ₹660,000.00 per year Schedule: Fixed shift Work Location: In person
Posted 15 hours ago
0 years
2 - 3 Lacs
India
On-site
*Hello everyone* *Hiring for Face to Face Fundraiser* *About F2F Fundraising role:* Positively engage with the public and motivate them to support SIGHTSAVERS INDIA by donating on a long-term monthly basis. Raise awareness of SIGHTSAVERS’s work around the world and our advocacy and programme work around India. Identify and recruit quality donors using methods outlined in New Starter training and through on-going training and support. Treat all information obtained by donors as confidential and manage this data in a safe and secure manner. To participate in training and coaching sessions as required by SIGHTSAVERS INDIA. Work with your Team Leader and Team Manager to achieve weekly quantity and quality fundraising targets. In this public-facing role you will also be expected to uphold the highest standards of integrity and conduct, consistent with SIGHTSAVERS’s values. This is a field-based role, you will be expected to work in malls, markets, tech parks and other public locations. Education: Any degree BSW / MSW Experience: · No experience required as full training will be provided. · If you’ve worked in the following positions: promoter, retail field expert, advertising expert, marketing expert, Business Development associate, fundraising or sales associate (B2B, B2C), then you are the best fit for the role. Language Requirements: · Fluency in English is required. Ability to work in local languages is a strong advantage. Personality Traits we are looking for in the F2F Fundraisers: · Positive · Empathetic · Goal Oriented · Target driven · Active listener · Believes in SIGHTSAVERS INDIA’s mission · Team Player *No Gender preferences* Work Timing : 11AM-8 PM 6 days working Salary best in industry *Location :* Chennai* Intrested Candidates can Share your resume Also do share the requirements to all your friends and colleague who are in need. **Thanks and Regards* *Anjana devi* *Team Leader - F2F * *Sightsavers India* *9677113072*(whatsapp) Job Types: Full-time, Fresher Pay: ₹220,000.00 - ₹350,000.00 per year Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 15 hours ago
1.0 - 3.0 years
7 - 8 Lacs
Chennai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ͏ Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ͏ Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ͏ Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ͏ Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Mortgage( Active/ Default Servicing). Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0 years
0 - 0 Lacs
India
On-site
HR Manager, Contact Number: 9750912808 A knitting production supervisor oversees the daily operations of a knitting department, ensuring efficient and high-quality fabric production. This involves managing staff, monitoring machine performance, adhering to production schedules, and implementing quality standards. They are responsible for maintaining productivity, minimizing downtime, and fostering a safe work environment. Here's a more detailed breakdown of their responsibilities:1. Staff Management and Supervision: Directing and coordinating: Supervising knitting production staff, assigning tasks, and ensuring smooth workflow. Training and development: Training new employees on job duties, safety procedures, and company policies. Performance management: Monitoring staff performance, providing feedback, and coaching as needed. Team building: Fostering a positive and collaborative work environment. Scheduling and manpower planning: Creating employee schedules and ensuring adequate staffing for production needs. Hiring and recruitment: Participating in the hiring process for new production staff. Production planning: Developing and implementing production schedules to meet customer demand and production goals. Monitoring production processes: Ensuring smooth and efficient operation of knitting machines and equipment. Quality control: Implementing and maintaining quality standards throughout the production process. Identifying and resolving issues: Addressing production problems, machine malfunctions, and quality defects. Process improvement: Identifying areas for improvement in production processes to boost efficiency and reduce costs. Inventory management: Maintaining adequate levels of materials and resources. Meeting production targets: Ensuring timely delivery of goods and meeting production goals. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Fixed shift Rotational shift Supplemental Pay: Yearly bonus Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person
Posted 15 hours ago
1.0 years
0 - 0 Lacs
India
On-site
Elite Cricket Academy and Sports Gear Private Limited (ECA) is the first Integrated Elite Indoor cricket training facility in Medavakkam, Chennai. Our facility offers modern training equipment, a gym, recovery services, an onsite retail store, and a box cricket area to provide a comprehensive training experience. Our mission is to provide a great learning environment for cricketers of all ages and genders, aiming to be amongst the top three indoor sports facilities in Chennai. Role Description This is a Full-time on-site role for an all-rounder Administrative Assistant/Bookkeeper at Elite Cricket Academy. The role involves managing Centre Administration, supporting the coaching staff, managing student enrolments, processing payments, social media management, financial statements, bookkeeping, using accounting software Zoho to submit monthly GST and TDS returns, handling finance-related tasks, and creating journal entries (accounting) as part of day-to-day responsibilities. You will be learning and developing in a dynamic environment, where no two days will be the same. Qualifications Administration in an office environment, working with Stakeholders like Coaching staff and customers, handling customer enquiries Financial Statements, Bookkeeping, and Accounting Software skills Experience in handling finance-related tasks and creating journal entries (accounting) Knowledge of financial management and accounting principles Social media content creation and initiating and managing business development activities Administration in an office environment, working with Stakeholders Attention to detail and accuracy in financial data entry and record-keeping Proficiency in MS Excel and Zoho software Degree in Accounting, Finance, or a related field Job Types: Full-time, Part-time Pay: ₹10,715.37 - ₹15,000.00 per month Expected hours: 45 – 54 per week Benefits: Flexible schedule Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Rotational shift Weekend availability Application Question(s): We are located at Medavakkam in Chennai, Are you able to commute or Do you live around this location? Education: Bachelor's (Required) Experience: Accounting: 1 year (Preferred) Administration: 1 year (Preferred) Work Location: In person Expected Start Date: 01/07/2025
Posted 15 hours ago
0 years
0 Lacs
India
On-site
The DAV Group - Chennai, functioning under the aegis of Tamil Nadu Arya Samaj Educational Society was established in 1970 at Gopalapuram in Chennai with just 50 students. The Group today, caters to over 40,000 students across Tamil Nadu and Puducherry. It has a staff of 1500 plus which includes 1,200 teachers. Four of our branches have been consistently ranked amongst top 15 schools in the country. In addition to K-12 schooling, DAV has recently ventured into Higher Education with DAV-SMK Fomra College of Arts & Science at Kelambakkam, Chennai. Apart from schools, the group has journeyed into multiple other areas - teacher training, in-house publications, sports academy, creative arts academy, Vedic Sanskriti School, coaching for various competitive exams and DAV School of Public Policy. In addition, the group offers a whole range of social outreach services in various sectors like health & wellness, natural farming etc. In this context, we would be interested in recruiting suitable candidates for the position of Lecturer in the Department of Psychology Job description As a Psychology Lecturer, you will play a pivotal role in educating students in the fascinating field of psychology, imparting knowledge, critical thinking skills, and practical applications. You will be responsible for teaching undergraduate and/or graduate courses, contributing to curriculum development, mentoring students, and engaging in scholarly activities. Your dedication to fostering a supportive learning environment and advancing the field through research and service will be essential. Skills & Duties A doctoral degree (Ph.D. or Psy.D.) in psychology or a closely related field from an accredited institution. ABD candidates may be considered, but completion of the degree is typically required within a specified timeframe. Previous teaching experience at the college or university level, preferably in psychology or related disciplines, demonstrating effective pedagogy and student engagement strategies. Expertise in specific areas of psychology, aligned with the needs of the department and curriculum, such as clinical psychology, counseling psychology, neuropsychology, health psychology, or industrial-organizational psychology. A doctoral degree (Ph.D. or Psy. D.) in psychology or a closely related field from an accredited institution. ABD candidates may be considered, but completion of the degree is typically required within a specified timeframe. Having a Ph.D. in a relevant field will enhance the candidate's qualification. Strong communication skills are essential for conveying complex concepts and engaging students in the learning process. Demonstrating a commitment to ongoing professional development, staying updated on advancements in the field, and attending conferences or workshops will enhance the candidate's qualifications Salary shall commensurate with experience. Job Type: Full-time Pay: From ₹30,000.00 per month Schedule: Day shift Work Location: In person
Posted 15 hours ago
5.0 - 7.0 years
0 Lacs
Tiruchchirāppalli
On-site
Job Req ID: 47361 Location: Trichy, IN Function: Sales and Distribution About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Area Sales Manager Job Level/ Designation M2 Function / Department Sales Location TNC Job Purpose To ensure effective distribution setup capable of delivering sales and market share objectives; delivery of revenue & sales targets; Review & evaluate Channel partners with focus on distributor 3i – infrastructure, involvement & investment; Ensuring awareness & product placement in case of New Product launch Key Result Areas/Accountabilities Strengthening market execution & trade relationships and tracking market intelligence. Ensure Distribution planning & execution intensity to enable his team to deliver on expanding town coverage, appointing distributors, adding outlets, above norms extraction - sites, quality gross & tertiary. Having complete people ownership - effective on-boarding, in market coaching, rigorous performance review etc. - to maximize team incentive earnings and reduce attrition. Tracking / Escalation of Competition New products & Schemes. Ensuring compliance with company standards, policies and HSW norms by employees and extended teams. Judicious use of COCA budgets to maximize quality customer acquisitions. Initiatives to increase CMS & RMS in Zone Market initiatives to Improve traffic from low utilized sites Monitoring Team & provide adequate support and Guidance Core Competencies, Knowledge, Experience Core Competencies, knowledge and Experience 5-7 years of experience in Telco/FMCG In depth understanding of Distribution ecosystem Market understanding & development Detailed Sales & Distribution planning Motivate team & build capability; Basic budget management skills Must have technical / professional qualifications Professional Qualifications Graduate, MBA preferred English and local market language Skilled in performance analytics & driving team target achievement Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 15 hours ago
4.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Description: As part of our EY-GDS GRC Technology team, you’ll contribute technically to GRC Technology SAP GRC client engagements and internal projects. An important part of your role will be to assist Seniors & Managers while actively participating within the client engagement. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer. As a member of the team, you’ll help to create a positive learning culture and assist fellow team members while delivering an assignment. The opportunity We’re looking for people with expertise in SAP GRC PC to join our EY-GDS GRC Technology Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of the service offering. Your Key Responsibilities Actively aid the team in different phases of the project including problem definition, diagnosis, technical design and deployment of SAP GRC PC solutions Work effectively as a team member, share responsibility, provide support, maintain communication and update senior team members on progress of tasks. Conduct research and assist senior team members in preparing client presentations and information memorandums. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments Develop and maintain productive working relationships with client/onsite personnel. Understand and analyse the requirements of the project. Prepare project documentation and procedures. Ensuring adherence to software development life cycle while working on projects Ensuring adherence to quality protocols specified for the project. Skills And Attributes For Success Strong communication and presentation skills Inculcate positive learning attitude and the zeal to upskill as well as cross-skill. Understand and follow workplace policies and procedures. Participating in the organization-wide people initiatives Maintain an educational program to continuously upskill. Foster teamwork, quality culture and lead by example while training and mentoring juniors Inculcate positive learning culture and support learning agenda for self and team. To qualify for the role, you must have. CA/MBA/M.Sc./B.Tech with a minimum of 4-6 years of consulting / auditing experience Experience in 4-5 end-to-end implementation projects in SAP GRC PC Expertise in SAP GRC Process Control design and configurations across different versions Expertise in design and implementation of complex PC functional processes and workflows within the application Expertise in design and building SAP GRC PC CCM business rules & master data setup. Expertise SAP controls and their configurations for designing their CCM data sources and business rules. Understanding of business processes, controls frameworks, compliances and regulations in an SAP ERP environment Experience on GRC Process workflow Assessments of Internal Controls, Issues & Remediation plans, Ad-hoc issues, Survey Assessment, and Policy Management Expertise in 2nd line of Défense Services Expertise in restructuring the existing PC solutions. Exposure to SAP Fiori security; S4HANA and SAP Risk Management, Audit Management will be an added advantage. Ideally, you’ll also have Brief knowledge of analytical tools and software to support data analysis and visualization engagements. Brief understanding of tools like Power BI, Blue Prism or UI Path, SAC dashboarding etc., as well as RPA transformation approach What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 15 hours ago
9.0 - 15.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Location : Bangalore / Gurgaon Description The Project Manager at SAP Adoption Services Center (ASC) is responsible for the overall management of projects originated by the SAP Market Units (MU) in various countries. They are responsible for planning, tracking and managing the project, for identifying key resources and providing the governance required to meet project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering project outputs to time, budget and quality criteria. The Project Manager also ensures adherence to project management methodology practices, provides team coaching, evaluates the performance of team members and reinforces knowledge management through collection and communication of lessons learned. Essential Duties And Responsibilities Manage relationship with stakeholders, internal and external, keeping stakeholders informed of progress and issues, manage expectations and stakeholder’s satisfaction on all project requirements to enable positive customer reference and success story. Communicate a clear vision of the project’s objectives and motivate the project team to achieve them; create a project environment that enables peak performance by team members. Conduct project planning activities and manage the execution of projects according to plan through the project life cycle from Initiating to Close. Ensure proper use of methodology, tools, procedures and governance to best meet project objectives Proactively identify changes in work scope and ensure appropriate planning measures are taken with stakeholders to reassess and amend the scope of work, budget and timeline. Manage the financial aspects of the project: budgeting and estimate to actual variance. Analyze risk, establish contingency plans and identify trigger events for risk mitigating action. Escalate issues early about the project to account management or delivery management. Mentor project teams to ensure implementation of enterprise project management methodology, standards and processes. Skills And Competencies Proficient understanding of SAP solutions and of the consulting business processes and functions. Proficiency with project management methodologies and tools Good understanding and experience in both traditional and Agile project management methodologies A clear vision of what determines a successful project for the customer and for the enterprise. Adaptability and flexibility to manage deadline pressure, ambiguity, and change. Ability to negotiate consensus amongst diverse groups even outside the reporting structure. Conceptual analytical thinking and decision-making skills. Strong interpersonal and communication skills; the ability to work well with people from different disciplines; effective communication with senior management, clients, peers, and team members. Experience And Educational Requirements Bachelor's Degree with total of 9 to 15 years of professional experience. Minimum 7 years of project management experience in project implementations using formal project management methodology, techniques and tools. PMP certification and /or other industry and project management certifications preferred Demonstrated experience in team building and leading teams. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417247 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less
Posted 15 hours ago
2.0 years
0 - 0 Lacs
India
On-site
The Senior CRM Executive at Style feathers will play a key role in managing and guiding the CRM team, ensuring that all customer interactions are handled with professionalism, empathy, and efficiency. The position involves resolving escalations, mentoring team members, and enhancing the customer support process through technical insights and leadership. Key Responsibilities: Supervise CRM Executives and ensure high service quality and TAT adherence Handle escalated queries and resolve customer concerns effectively. Monitor ticket flow, assign priorities, and ensure timely closures. Train and support team members on SOPs and customer handling techniques. Collaborate with departments (Operations, Technical, QA) to resolve complex issues. Generate reports using CRM dashboards for performance reviews. Uphold a customer-first approach in all team functions. Required Skills & Competencies: Soft Skills Conflict Resolution Patience & Empathy Multitasking & Prioritization Team Mentoring Escalation Handling Communication Skills: Verbal, Written, Convincing Ability, Fluency – Most Preferable Technical Skills Advanced Excel CRM Software Knowledge (e.g., Zoho, Freshdesk) Dashboard Management Ticket Handling & Process Optimization Qualifications: Bachelor’s degree in any relevant discipline. 2–3 years of experience in customer service or CRM roles, with at least 1 year of team lead experience. Key Performance Indicators (KPIs): Customer Satisfaction (CSAT) First Response & Resolution Times Escalation Rate SLA Compliance Coaching & Feedback Implementation Company Perks Join a company that values growth, collaboration, and excellence. We offer opportunities for continuous learning and career growth in the dynamic field. Flexible schedule. Health insurance. Internet reimbursement. Leave encashment. Paid sick time and paid time off. Provident Fund. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Ability to commute/relocate: Mota Varachha, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Secondary(10th Pass) (Preferred) Experience: CRM software: 2 years (Preferred) Language: English (Preferred) Location: Mota Varachha, Surat, Gujarat (Preferred) Work Location: In person Speak with the employer +91 8154840234 Application Deadline: 19/06/2025 Expected Start Date: 17/06/2025
Posted 15 hours ago
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