Cluster Manager Training & Operations- Kolkata (Dunlop)

As a Cluster Manager for Training & Operations based in Kolkata (Dunlop), you will be responsible for overseeing the seamless operation of multiple centers within the designated cluster. Your role will involve providing strategic direction and operational leadership to ensure enrollment and placements align with organizational objectives. Collaborating with center managers, you will coordinate program execution and implementation plans to meet project mandates and timelines. Engagement with internal and external stakeholders is crucial in this role. You will liaise with internal teams and external partners to enhance the impact and reach of the cluster. Additionally, you will be responsible for training and mentoring center managers and support staff, fostering a positive work culture, and implementing performance metrics to assess center operations effectively. Resource management is a key aspect of the role where you will manage budgetary resources to maximize impact across all centers. Monitoring and optimizing resource allocation, including staffing and equipment, will be essential to ensure alignment with program priorities and organizational objectives. Furthermore, you will be required to prepare regular reports on program outcomes, maintain documentation of program activities, ensure compliance with regulations, and implement quality assurance measures to uphold service excellence. Overall, your role as a Cluster Manager will involve operational leadership, program management, stakeholder engagement, people management, resource management, documentation, compliance, and quality assurance. Embracing technology tools and fostering a culture of technology adoption will also be a part of your responsibilities to drive operational efficiency and effectiveness.,