Cluster Manager - Retail Pharmacy

As the leader in charge of expanding and ensuring operational excellence within our pharmacy chain, you will play a crucial role in overseeing the opening of new stores and managing existing outlets to ensure efficiency, profitability, and compliance. Your responsibilities will include conducting market surveys, negotiating lease agreements, managing legal paperwork, overseeing daily operations, setting KPIs, analyzing sales trends, ensuring regulatory compliance, recruiting and training teams, and reporting to senior management. Key Responsibilities New Store Expansion - Conduct market surveys to identify potential locations - Negotiate lease agreements and rental terms - Manage legal and property paperwork for new stores - Coordinate store interiors, equipment sourcing, fit-outs, and launch Store Operations & Management - Oversee daily operations, staffing, workflow, inventory, and compliance - Set and monitor KPIs related to sales, inventory turnover, shrinkage, and footfall - Train and mentor store managers and teams - Implement and audit SOPs for dispensing, merchandising, and stock control Sales & Profitability - Collaborate with marketing on promotions, merchandising, and community outreach - Analyze sales trends to improve store performance continuously Regulatory & Compliance - Ensure compliance with pharmacy regulations and health/safety norms - Maintain records of licenses, SOPs, drug storage, and audits - Coordinate with corporate audits, inspections, and legal teams Team Leadership & Coordination - Recruit, train, and manage store operations teams - Develop leadership skills across stores - Provide performance reports and insights to senior management Qualifications & Experience - Educational: B.Pharm from a recognized institute - Experience: 5+ years in retail pharmacy store operations or expansion - Proven track record in managing multi-unit pharmacy outlets, new store rollouts, lease negotiation, P&L management, and inventory control Skills & Competencies - Leadership: team building, mentoring, performance management - Commercial acumen: lease negotiations, budget & cost control - Operational expertise: SOP implementation, inventory management, P&L analysis - Regulatory knowledge: pharmacy laws, compliance, documentation - Project management: store launches, timelines, vendor coordination This is a full-time, permanent position located in person with benefits including Provident Fund. The application deadline is 08/07/2025.,