Cluster Manager - Bihar and Jharkhand

Shadowfax Technologies

2 - 7 years

3 - 6 Lacs

bihar sharif

Posted:1 day ago| Platform:

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Skills Required

cluster operations delivery operations hub operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

we have an opening in B
ihar and Jharkhand
Oversee
operations of multiple sites/branches
within the assigned cluster.
Ensure
business targets, productivity, and service levels
are achieved across locations.
Manage and guide
Area/Branch Managers, TLs, and supervisors
.
Monitor
daily, weekly, and monthly performance metrics
and take corrective actions.
Drive
process adherence, SOP implementation, and compliance
across the cluster.
Handle
manpower planning, hiring support, attrition control, and performance management
.
Ensure
cost control, budget adherence, and profitability
of the cluster.
Coordinate with
central teams (HR, Finance, Ops, Training)
for smooth execution.
Resolve
escalations, operational issues, and stakeholder concerns
promptly.
Conduct
regular reviews, audits, and field visits
to ensure quality and discipline.
Drive
training, coaching, and development
of team members.
Ensure
safety, discipline, and statutory compliance
at all sites.

Optional (if logistics / delivery ops role):

Ensure
on-time delivery, route optimization, and SLA adherence
.
Monitor
fleet/vendor performance
and improve efficiency.
Role & responsibilities

Preferred candidate profile

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