Cluster Manager (Pune)

Key Result Areas for the Incumbent

Process Responsibilities

Drives sales activities and implements ways to improve volume and profit; tracks sales and productivity

Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)

Review and analyze, articulate, and solve complex problems related to stock and sales and concepts to make effective business decisions

Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action

Ensure pricing of merchandise as per prescribed matrix

Ensuring monthly feedback Concept on sales, stock positions and product feedback to be shared

Strategize and seek opportunity for concept expansion in the territory

Ensuring completion of new projects in a timely manner

Identify locations for stores as per required process and quality and Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)

Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals, Repairs & maintenances

People Management Responsibilities

Maintain regular connect with staff (Housing & Transport) and ensure welfare activities are planned

Hand holding new joinees and basic induction formalities timely manner

Train and monitor store manager to ensure grievances are resolved in a timely manner

Manage the Store Managers their performance, Training, development interventions and growth

Manage and provide direction to the team. Set team goals and regularly measure team performance.

Hiring, Training and Evaluation of Staff

Manage Employees Incentives and Attendance approvals

Financial Responsibilities

Cost control

Petty cash Approvals

Rent negotiations

Key Behavioral competencies required to perform this role

Essential

1. Communication

2. Customer Focus

3. People Management & Development

Desirable

1. Initiative,

2. Raising Productivity/ Planning

3. Organizing, Leadership skills

Key Technical competencies required to perform this role

Essential

1. Expertise in MS Office

2. Data interpretation capability

3. Channel management skills

4. Understanding of the key performance indicators

5. Inventory Management

6. Results orientation

7. Customer orientation

Desirable

1. Negotiations Skills

2. Planning , Organizing,

3. Co-coordinating & Monitoring skills

4. Brand & product management skills

5. Ability to think , plan & execute large an agenda

6. Good leadership skills

7. Project Management

Key Performance Indicators

1. Targets vs. Achievement

2. Shrinkage control

3. Mystery shopping

4. VM scored cards

5. SPF/MPF

6. Retention

7. Revenue