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Waytogo Consultants
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Cluster Head - Branch Banking

Cluster Head - Branch Banking

Waytogo Consultants

5 - 10 years

|

15 - 30 Lacs

Posted:2 weeks ago| Platform:

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Skills Required

cluster head regional manager area head cluster manager branch banking regional head

Work Mode

Work from Office

Job Type

Full Time

Job Description

Business Development & Revenue Growth

Drive CASA, Retail Assets, Wealth Management, and Fee Income targets across the cluster.
Develop strategies to acquire new customers and deepen relationships with existing ones.
Ensure consistent delivery of sales productivity and profitability metrics.
Collaborate with product, marketing, and digital teams to support branch-led initiatives.

Customer Experience & Service Excellence

Champion Banks customer-centric approach by ensuring superior service delivery.
Monitor customer feedback and NPS (Net Promoter Score) to continuously improve service standards.
Ensure branches maintain high-quality customer engagement and relationship management.

People Leadership & Team Management

Lead, mentor, and motivate Branch Managers and their teams within the cluster.
Drive performance culture through regular reviews, goal setting, and capability building.
Identify training and development needs to build high-performing teams.

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Waytogo Consultants

Consulting

San Francisco

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