Job Description

Fault management/configuration of Cloud services - OTC service catalogue Coordination with Project teams for HLD/LLD/TOL/Design reviews Hand in Hand coordination with project for network integration activities Handle the Trouble ticket/CR within SLA Customer Issue handling and ensuring the end customer services are maintained MOP/WI preparation for the activities and new learnings Prepare, implement and verify the configuration and integration of a Node / System Coordinating with care team for finding and analyzing the RCAs Guiding team members to execute complex & critical configuration changes Tracking of issues related to tools and timely escalation as per pre-defined matrix Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers. Key Technical Skillset: - Knowledge on Cloud Native Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers). Live experience in deploying / managing the Cloud Infra using OpenStack. VNF Management network functions on Kubernetes along with OpenStack & vCloudDirector (VMWare) Creation of new tenant Creation of new sub-tenant VNF/vApp onboarding using VNF image and packages (OVF, HOT, TOSCA formats) -VNF image onboarding and publishing into desired glance repository -VNF Creation of Server Resource Template(s) - VNF flavour(s) -Creation of cinder block volume storage -Creation of VNF networks (GUI or template) -Creation and updating of security groups applicable to VNF -Write HEAT template as per VNF Onboarding Design Input Template. -Onboarding HEAT template as package to VHA Cloud packages repository -VNF Instantiation (VM build) using Heat template -VNF validation and acceptance certification (VCA) artefacts and report vApp build using RHEL SOE & Required Flavour VNF backup and snapshot configuration VNF/vApp lifecycle management services. -Add & remove VM -Add remove virtual Network interfaces. Coordinate with other MSP to ensure that required inputs are available on time Technology Cloud infra Services- NFVI-CNIS Vendor/Product Ericsson