Clinical Trials Team Lead

2 - 5 years

4 - 7 Lacs

Pune Mumbai (All Areas)

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Lead cross-functional teams, including operations managers, team leads, quality analysts, and

support staff, to ensure seamless service delivery and collaboration.

  • Provide mentorship and guidance to team members, fostering a culture of accountability,

innovation, and continuous improvement.

  • Monitor process performance, identifying and addressing risks, issues, and deviations to

maintain service excellence.

  • Oversee client onboarding, workflow management, quality assurance, and process optimization

to ensure compliance with industry standards and client expectations.

  • Prepare and present operational reports, performance updates, and insights to senior

management and stakeholders.

  • Serve as the primary point of contact for clients, ensuring professional and courteous

communication.

  • Maintain strong client relationships by providing clear, accurate, and proactive support to meet

business objectives.

Education:

  • Bachelor's degree in pharmacy or Life Sciences.

  • Experience:

  • Minimum [5-8+] years of experience in clinical research in BPO / KPO with at least [2-4+]

years in a leadership or management role.

  • Communication Skills:

  • Excellent written and verbal communication.

  • Other Skills:

  • Excellent written and verbal communications. Role & responsibilities

Perks and benefits

Competitive salary and benefits, including health insurance and paid time off.

HR Chanchal: 9251688424

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