Quality Assurance - Team Leader Wipro Limited

5.0 - 9.0 years

0 Lacs

vadodara, gujarat

On-site

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions to address clients" most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro helps clients realize their boldest ambitions and build future-ready, sustainable businesses. Wipro Technologies, one of the biggest brands in the industry, is currently hiring for an important project in the QAAS (Advisory Services) domain for a large American information technology company. As a QAAS (Advisory Services) Manager at Wipro, your responsibilities will include managing day-to-day audit operations, leading a team of Quality Analysts...

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Process Trainer - BPO GFL Recruitment Private Limited

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You should have a minimum of 1+ years of experience in Chat, Email, Voice, and Ecommerce. In this role, you will be responsible for creating comprehensive training materials covering transaction monitoring, data processing, and quality assurance. Your duties will include conducting regular training sessions for new hires and ongoing training for existing team members. It is essential to educate team members on the significance of accurate data labeling and its impact on machine learning model performance. You will provide detailed guidelines and hands-on training to ensure high labeling accuracy. Staying informed about the latest developments in data processing and quality assurance is cruci...

Posted 2 weeks ago

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Travel Consultant-US / UK PPC RJV Travels Pvt Ltd

2.0 - 6.0 years

0 - 0 Lacs

noida, uttar pradesh

On-site

You are invited to join our team for the massive openings in US Travel Process! We have various positions available in Noida, Delhi, and Gurgaon. If you are an experienced candidate, this could be the perfect opportunity for you to grow in your career. We are currently looking to fill the following positions: - 20 US Travel Sales Agents for Airlines (English) with a salary of up to 75,000/month - 20 US Travel Sales Agents for Car Rental with a salary of up to 40,000/month - 5 Travel Customer Support (CS) Agents with a salary of up to 40,000/month - 5 US Travel Quality Analysts with a salary of up to 45,000/month - 2 Chargeback Executives with a salary of up to 50,000/month - 2 CCV Executives...

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BPO Quality Team Leader eClerx

3.0 - 7.0 years

0 Lacs

punjab

On-site

As a Quality Team Leader for the Chat Process, you will be responsible for leading and supervising a team of Quality Analysts to ensure consistent and accurate evaluation of chat interactions. Your primary focus will be on managing the quality evaluation process, setting performance expectations, and driving continuous improvement. You will provide guidance, support, and coaching to the Quality Analysts to deliver high-quality chat interactions and achieve key performance indicators. Your responsibilities will include establishing and communicating performance expectations, conducting regular team meetings, monitoring individual performance, providing feedback, identifying training needs, co...

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Exp Service Desk Support Executives, Team Leads, Quality with Win 365 White Horse Manpower Consultancy

2.0 - 7.0 years

7 - 9 Lacs

Hyderabad

Work from Office

Provide Level 1 &Level 2 support to end-users across locations Handle incident and request tickets related to MIC Exchange (Microsoft Exchange) Win365 (Windows 365 Cloud PC) 1, Service Desk Support Executives, 2, Team Leads, 3, Quality Analysts Required Candidate profile Maintain ticketing system logs and ensure SLAs are met Escalate complex technical problems to L3 support or infrastructure teams Familiarity with ticketing systems like ServiceNow, Remedy, etc. Perks and benefits Perks and Benefits

Posted 1 month ago

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Clinical Trials Team Lead Glorious Hr Services

2.0 - 5.0 years

4 - 7 Lacs

Pune, Mumbai (All Areas)

Work from Office

Lead cross-functional teams, including operations managers, team leads, quality analysts, and support staff, to ensure seamless service delivery and collaboration. Provide mentorship and guidance to team members, fostering a culture of accountability, innovation, and continuous improvement. Monitor process performance, identifying and addressing risks, issues, and deviations to maintain service excellence. Oversee client onboarding, workflow management, quality assurance, and process optimization to ensure compliance with industry standards and client expectations. Prepare and present operational reports, performance updates, and insights to senior management and stakeholders. Serve as the p...

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B2B Collection- Sr. Associate / Process Trainer /TL /QA / Manager - Workforce Management Consultancy

2.0 - 7.0 years

3 - 8 Lacs

Gurugram

Work from Office

Role: Sr. Associate / Process Trainer /TL /QA / Manager - Process: B2B AR Collections JD • 3 to 7 years of overall experience • At least 3 years of B2B (Business to Business) Collections experience. Interested Candidate Can connect 8287816038

Posted 3 months ago

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