Clinical Assistant

Hi All,

We are hiring for Case Manager (Nurse)
Job Location: ( Alwarpet and Anna nagar) we have job opening in two branches.Experience: 0 to 5yrsSalary: As per the market standard and based on interview performance.Qualification: 10th or 12th or Diploma in Nursing or B.sc Nursing

Job Description:
The Case Manager plays a vital role in ensuring smooth patient care, coordination of services, and overall patient satisfaction within the dermatology clinic. Their primary responsibility is to serve as the bridge between patients, doctors, and clinical staff, while maintaining operational efficiency and patient-centered care.

Key Roles & Responsibilities
1. Patient Care Coordination

• Act as the primary point of contact for patients throughout their treatment journey.
• Provide clear communication about treatment options, procedures, and expectations.
• Ensure patients understand pre- and post-procedure instructions.

2. Clinical Support

• Collaborate with dermatologists, nurses, and therapists to streamline patient care.
• Maintain accurate patient records and ensure all documentation is up-to-date.
• Monitor patient progress and escalate any concerns to the medical team.
• Coordinate lab investigations, diagnostic tests, and treatment follow-ups.

3. Patient Advocacy & Experience

• Build trust and rapport with patients to enhance comfort and satisfaction.
• Address patient queries, concerns, or complaints in a professional manner.
• Ensure ethical, transparent communication regarding treatments and costs.
• Provide emotional support and reassurance during treatments or recovery.

4. Administrative & Operational Duties

• Manage patient files, consent forms, and treatment documentation.
• Assist in billing coordination, insurance claims (if applicable), and payment tracking.
• Support clinic management in maintaining quality standards and compliance.
• Assist with patient feedback collection and implement improvements.

5. Multidisciplinary Coordination

• Work with housekeeping, reception, and support staff to ensure seamless patient experience.
• Coordinate with pharmacy or product vendors for treatment-related supplies.
• Support marketing and community outreach initiatives for clinic growth.

Interested Candidate Contact: 9500231174, 9500231164.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person