43 Clinical Administration Jobs - Page 2

We are seeking an experienced call center agent with 6+ months in a customer facing role to handle both inbound and outbound calls resolve customer queries and deliver exceptional service you will engage with customers across areas such as support technical assistance sales or billing ensuring adherence to performance and quality standards. Primary Responsibilities: Customer interaction: Manage high volumes of inbound and outbound calls Issue resolution: Address concerns related to products services orders or accounts promptly Documentation: Accurately log interactions and transactions using scheduling systems Performance metrics: Meet KPIs example, call handling, Quality, after call documentation CES scores etc. Escalation handling: Route complex issues to specialized teams while maintaining communication Product knowledge: Stay updated on company offerings to provide accurate information Compliance: Follow scripts protocols and data security guidelines Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 12th/2nd PUC or equivalent (graduates preferred but not mandatory) 6+ months in a call center environment or customer service role Communication: Demonstrated clear verbal and written skills, active listening and empathy Problem solving: Demonstrated ability to troubleshoot and escalate conflicts Time management: Demonstrated ability to prioritize tasks in a fast-paced environment Adaptability: Comfortable with changing workflows and new tools At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #njp

Responsibilities: * Provide counseling services to clients * Manage clinic operations and staff * Oversee beauty product sales and inventory * Ensure compliance with industry standards * Coordinate clinical administration tasks

Interested candidates may directly share their resume at "anurag.awasthi@medanta.org" Brief Profile Only MBBS with a post-graduate degree (MD, MPH, MHA or MBA in Healthcare) Ability to manage multidisciplinary teams and contribute to strategic hospital initiatives Excellent interpersonal and communication skills Well aware about NABH / JCI compliance Medico Legal Compliances Academics Other Pertinent Points Position will be based out of Medanta Hospital, Lucknow Position will report to Vice President Operations At least 10-15 years of clinical and administrative experience Full time Job (Mon Saturday) No Accommodation Facility is provided by the company

Role & responsibilities Hospital Operations: 1. Oversee and manage all aspects of hospital operations, ensuring efficient and effective functioning. 2. Monitor and optimize patient flow, resource allocation and departmental coordination. Quality of Care: 1. Maintain and improve the quality of patient care services within the hospital. 2. Ensure compliance with healthcare standards, protocols and best practices. Medical Staff Supervision: 1. Provide leadership and guidance to the medical staff, including physicians, nurses and support personnel. 2. Oversee recruitment, training and performance evaluation of medical staff. Clinical Services: 1. Coordinate and manage clinical services, including patient diagnosis, treatment, surgery and other medical procedures. 2. Ensure that medical services are provided in a timely and patient-centered manner. Regulatory Compliance: 1. Ensure that the hospital complies with healthcare regulations, standards and accreditation requirements. 2. Implement and maintain quality assurance programs. Patient Experience: 1. Promote a patient-centered approach, ensuring that patients receive compassionate and respectful care. 2. Address patient concerns and facilitate communication between patients and medical staff. Financial Management: 1. Develop and manage the hospital's budget, controlling expenses and resource allocation. 2. Monitor financial performance and revenue generation. Emergency Preparedness: 1. Develop and maintain emergency response plans to ensure the hospital is prepared for crisis situations and disasters. Technology and Infrastructure: 1. Oversee the implementation and maintenance of healthcare technology and medical equipment. 2. Ensure that hospital infrastructure is up to date and well-maintained. Education and Training: 1. Provide ongoing education and training to medical staff and other hospital personnel. 2. Stay informed about advancements in healthcare practices and regulations. Community Engagement: 1. Ensure positive relationships with the local community and other healthcare organizations. 2. Participate in community health initiatives and public health outreach.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking an experienced call center agent with 6+ months in a customer facing role to handle both inbound and outbound calls resolve customer queries and deliver exceptional service you will engage with customers across areas such as support technical assistance sales or billing ensuring adherence to performance and quality standards. Primary Responsibilities: Customer interactionManage high volumes of inbound and outbound calls Issue resolutionAddress concerns related to products services orders or accounts promptly DocumentationAccurately log interactions and transactions using scheduling systems Performance metricsMeet KPIs example, call handling, Quality, after call documentation CES scores etc. Escalation handlingRoute complex issues to specialized teams while maintaining communication Product knowledgeStay updated on company offerings to provide accurate information ComplianceFollow scripts protocols and data security guidelines Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 12th/2nd PUC or equivalent (graduates preferred but not mandatory) 6+ months in a call center environment or customer service role CommunicationDemonstrated clear verbal and written skills, active listening and empathy Problem solvingDemonstrated ability to troubleshoot and escalate conflicts Time managementDemonstrated ability to prioritize tasks in a fast-paced environment AdaptabilityComfortable with changing workflows and new tools

Role & responsibilities Over all supervision for MRD system to be in place Over all data maintenance for all government yognas Ensure all monthly PNDT reporting from radiology department Overall duty scheduling of all House officers Over all daily audit check list verification of what has been done by MRD person and prepare data for reporting Leave arrangements for all RMO MRD file verification for proper arrangement and compliance for MRD policies. Getting sign of from head medical service for all out going documents as certification generated through GP forms Coordination for all credit parties clinical query after proper discussion with all required. Overall supervision and reporting of medical transcripts available in hospital. Monthly verification of duties of all House officer for HR requirements Consultants leave formalities after getting approval from head medical service. Clinical coordination required at radiotherapy center as per radiation oncologist requirements. Clinical coordination with visiting and in house consultant through house officer/ marketing executives to get required corrections in discharge summaries To get clinical feedback from patients and convey to head medical service for future improvement scope in medical services Supervise and get necessary corrections for paramedical services like dietician and/or physiotherapy services As per requirement to coordinate meetings of other departments with medical administration as and when required Any of the clinical coordination required at hospital may be assigned over and above all prescribed requirements

A Medical Superintendent is the administrative and medical head of a hospital, responsible for overseeing all aspects of its operations . They ensure the delivery of high-quality medical services, maintain patient safety, and manage the hospital's finances and personnel. This role involves a combination of clinical and managerial duties, requiring strong leadership and decision-making skills. Key Responsibilities: Administrative Leadership: Oversee daily hospital operations, ensuring smooth functioning of all departments. Clinical Oversight: Supervise clinical departments and medical/non-medical staff, ensuring high-quality care. Patient Safety: Implement and monitor patient safety procedures, including infection control policies and addressing adverse incidents. Staff Management: Manage staffing levels, recruitment, training, and performance evaluations. Quality Assurance: Oversee the delivery of quality primary and secondary health care, and monitor and improve clinical outcomes. Financial Management: Develop and manage the hospital's budget and financial resources. Legal and Regulatory Compliance: Ensure the hospital adheres to all relevant regulations and guidelines. Community Relations: Interact with patients, families, and other stakeholders to ensure positive patient experiences and community engagement. Community Relations :: Develop and implement the hospital's strategic plan to achieve its goals and objectives. Required Skills: Leadership and Management : Strong leadership, communication, and interpersonal skills are essential for managing a large and diverse team. Clinical Expertise: A strong understanding of medical procedures and protocols is necessary to ensure high-quality patient care. Financial Acumen: Knowledge of budgeting, financial planning, and resource management is crucial for managing the hospital's finances. Communication and Interpersonal Skills: Effective communication skills are essential for interacting with staff, patients, and other stakeholders. Problem-solving and Decision-making: The ability to analyze problems, make sound decisions, and implement effective solutions is essential for managing the hospital's operations. Organizational and Planning Skills: Strong organizational and planning skills are necessary to manage the hospital's workload and ensure smooth operations.

Role & responsibilities Assisting in the establishment\implementation of goals, objectives, policies, procedures and systems for all operational areas of the Hospital Gathering and reporting data for fiscal, statistical and analysis purposes including Audits for compliances on accreditations Assisting in the development\implementation of cost-effective policies and procedures for all administrative and operational areas Assisting in the development and implementation of long-range plans. Planning and coordinating daily work assignments and operations. Resolving problems, both administrative and operational (including the grievances of the patients, staff and doctors) and escalating them appropriately. Ensuring compliance with regulations and standards. Ensuring the effective implementation and administration of Academic programs in the Hospital. Working with medical staff to ensure quality patient care and services are provided. Maintaining the strictest confidentiality. Performing other duties as assigned. Preparing duty rota for clinical staff as required. To be part of the Quality Improvement Initiative & protocols of the organization. Preferred candidate profile Experience Required: - 2 to 5 Years Qualification : MBBS/ BAMS/ BHMS & MHA

Role & responsibilities Institute of Neurosciences Kolkata is looking for Medical Superintendent ( Ex- Armed Forces ) to join our dynamic team and embark on a rewarding career journey Senior hospital administrator who oversees both the administrative and medical aspects of a hospital, ensuring its smooth operation and delivery of high-quality patient care. Responsible for all Medical administrative work. Required Candidate profile Supervise clinical departments and Medical staff, ensuring quality of care and patient safety. Identify areas for improvement in hospital operations and implement changes to enhance patient. Key Skills Hospital Administration Medical Administrations Clinical Operations Medical Services NABH Accreditation Salary : Salary as per industry standards Interested candidates share your resume. Contact: 033 4030 9951 Email: senguptarp@gmail.com info@neurokolkata.org dranupam.chattoraj@neurokolkata.org hrd@neurokolkata.org

The Chief Medical Officer (CMO) holds a senior leadership position within a healthcare organization, typically reporting to the Hospital Superintendent or CEO. Below is an outline of the roles and responsibilities of a CMO, tailored to align with the provided context, requirements, and competencies for a Medical Officer (MO) while addressing the broader scope expected of a CMO. Roles and Responsibilities of a Chief Medical Officer Clinical Leadership and Oversight: Provide strategic direction for clinical services, ensuring high standards of patient care across outpatient, inpatient, and trauma units. Oversee patient evaluations, diagnoses, and therapeutic interventions, ensuring evidence-based practices and clinical excellence. Escalate complex cases to appropriate specialists while maintaining oversight of clinical decision-making processes. Ensure compliance with clinical protocols, guidelines, and regulatory standards, including those set by the Botswana Health Professions Council (BHPC). 2. Patient Care and Safety: Champion patient-centered care, ensuring high levels of clinical competency and compassionate service delivery. Implement and monitor quality assurance programs to enhance patient outcomes and safety. Perform life-saving procedures when necessary, leveraging skills in Advanced Trauma Life Support (ATLS) and Advanced Cardiac Life Support (ACLS). 3. Operational Management: Collaborate with the Hospital Superintendent to align clinical operations with organizational goals. Oversee staffing, training, and resource allocation in clinical departments to ensure efficient service delivery. Manage clinical workflows in outpatient and trauma units, optimizing patient throughput and care coordination. 4. Leadership and Team Development: Demonstrate strong leadership skills by mentoring and guiding medical staff, fostering a culture of excellence and ethical behavior. Promote continuous professional development, encouraging staff to maintain up-to-date certifications (e.g., ATLS, ACLS). Foster interdisciplinary collaboration among healthcare teams to enhance patient care and organizational efficiency. 5. Policy Development and Compliance: Develop and implement clinical policies, ensuring alignment with BHPC regulations and best practices in occupational health and safety. Monitor compliance with healthcare regulations and accreditation standards, addressing any gaps through corrective actions. Advocate for ethical behavior and organizational awareness in all clinical and administrative interactions. 6. Strategic Planning and Organizational Awareness: Contribute to the hospitals strategic planning, aligning clinical objectives with financial and administrative goals. Drive initiatives to improve healthcare delivery, incorporating innovations and best practices in patient care. Maintain awareness of organizational dynamics, ensuring clinical strategies support the hospital’s mission and vision. 7. Emergency and Crisis Management: Lead clinical responses during emergencies, leveraging expertise in life-saving procedures and trauma care. Ensure preparedness for crisis situations, including training staff and maintaining emergency protocols. 8. Occupational Health and Safety: Oversee occupational health programs, ensuring staff and patient safety in compliance with relevant regulations. Integrate occupational health experience to mitigate workplace health risks and promote a safe clinical environment. Requirements Registration: Must be registered with the Botswana Health Professions Council (BHPC). Certifications: Up-to-date ATLS and ACLS accreditations are highly desirable. Skills: Ability to perform life-saving procedures (e.g., intubation, chest tube insertion, emergency resuscitation). Experience: 3-5 years of experience as a practicing doctor, with a proven track record in clinical settings. Occupational Health: Experience in occupational health is an added advantage. Competencies Clinical Competency and Patient Care: Exceptional diagnostic and therapeutic skills, with a focus on delivering high-quality, patient-centered care. Drive and Energy: Proactive and energetic approach to leadership, problem-solving, and clinical innovation. Ethical Behavior: Uphold the highest standards of medical ethics, integrity, and professionalism. Excellence Behavior: Commitment to continuous improvement and achieving outstanding clinical and operational outcomes. Organizational Awareness: Understanding of hospital operations, stakeholder needs, and alignment with strategic goals. Good Leadership Skills: Ability to inspire, motivate, and guide clinical teams toward shared objectives. Additional Notes The CMO must balance clinical expertise with administrative and leadership responsibilities, acting as a bridge between medical staff and hospital administration. The role requires adaptability to manage both routine clinical operations and high-pressure situations, such as trauma cases or organizational challenges. Regular engagement with the Hospital Superintendent ensures alignment with financial and administrative objectives, as highlighted by your role in Finance and Admin.

Manage the day-to-day operations of a healthcare facility Coordinate with doctors,nurses staff to identify issues,needs Develop & implement policies to maintain compliance with regulations Create budgets & financial goals to help improve services

Oversee clinical quality, patient safety, and medical protocols. Lead and mentor medical staff. Ensure full compliance with healthcare regulations Drive quality improvement and clinical outcomes. Strategically collaborate with executive leadership. Required Candidate profile MBBS/MD with valid medical license. 8-15+ years of extensive clinical practice. 5+ yrs of proven leadership/management experience in healthcare. Excellent communication MBA/MHA is a significant plus.

1. To examine all patients on admission in ICU/ ER/ other such Clinical area as designated by Clinical Administration from time to time. 2. To order investigations under guidance of the departmental Head/ Coordinator 3. To write and fillup all documents and patients history sheet and MLC and other such forms as ordered by Clinical Administration from time to time. 4. To seek Consultation and do referrals to Specialist and Consultants from time to time as per Clinical protocol and hospital policies. 5. Must be well versed with medical knowledge and practice, able to perform bed side procedure like Catheterization, intubation, central line insertion (in case of emergency) 6. To take and give written handover at the bedside at the beginning and end of the duty shift. 7. To rectify or correct any clerical other such errors committed by the retainer here in agrees tovisit the hospital at the earliest irrespective of the next schedule of the duty shift. 8. To document all administrative related policies and other such documents of similar nature as guided by the clinical Coordinator and general administration from time to time. 9. To train nurses, paramedical and support staffs while on duty and as ordered by the clinical admin from time to time. Qualification- BAMS, BHMS, MBBS

Role & responsibilities MIS and Reporting: Maintain and update the Clinical Management Information System (MIS). Generate and circulate daily, weekly, and monthly operational reports to internal stakeholders. Ensure data accuracy and timely reporting. Coordination with Doctors: Liaise and coordinate with doctors and clinical partners across India for scheduling, documentation, and operational requirements. Act as a point of contact for communication between internal teams and external medical professionals. Payment & Invoice Processing: Handle the end-to-end process for clinical invoice validation and payment processing. Maintain payment trackers and coordinate with the finance team for timely disbursements. KOL Coordination: Support the planning and execution of KOL-related initiatives including meetings, events, and collaborations. Maintain an updated database of KOLs and ensure effective engagement. Licensing & Compliance: Oversee the renewal and documentation of all clinical licenses. Ensure 100% compliance with PCPNDT regulations and maintain proper records. Stakeholder Communication: Prepare and share daily operational updates with leadership and cross-functional teams. Address queries and provide operational insights as needed. Qualifications: Bachelors degree in Healthcare Administration, Life Sciences, Business Administration, or a related field (Masters degree is a plus). 2–5 years of experience in clinical operations or healthcare administration. Familiarity with clinical compliance frameworks, especially PCPNDT. Strong knowledge of Excel and MIS tools; proficiency in data handling and reporting. Excellent communication, coordination, and interpersonal skills. Ability to multitask and manage stakeholders across geographies. Key Competencies: High attention to detail and data accuracy Stakeholder management Time and process management Problem-solving and adaptability Compliance and documentation proficiency

Role : Clinic Manager Location : Secunderabad Results expected on the job Convert leads to sales retain customers and manage doctor team Grow clinic revenue to 40 lakhs per month and profit margin of 30%. Convert 85% footfall to paying customers during the 1st visit to the clinic. Achieve repeat consultation of 60% Work description Work involves consultative selling of high-value treatment plans at clinic reception Ensure timely inventory backfill of medicines, upkeep of facilities Comply with SOP to achieve clinic operations excellence certification Manage doctor schedules, customer escalations, Track sales KPIs and execute root cause analysis and improvement plans Ensure brand hygiene, dress code, grooming, and service standards Comfortable with weekend work due to high customer flow on Sat, Sun Candidature requirements (must have) Proven track record in consultative selling high-value services/products treatment plans, memberships, programs Dont apply if you lack prior experience in face-to-face selling at clinic, centers, stores Has the knack to take ownership and independently manage clinic operations If interested drop your CV on - nikita.thetalentkeepers@gmail.com

Dear Jobseeker, Greetings !! Urgent Hiring for below mentioned position Interested candidates can directly walk in for interview. Positions : Department of Doctors- DMO( Duty Medical Officer )- qualification: MBBS Exp-0-5 yrs Interested candidates can reach on: kon.recruitment@kimshospitals.com

Role & responsibilities: Over see the daily operations of the clinic & store Forecast and analyze sales based on purchase patterns and footfalls To ensure outstanding presentation of clinic and visual merchandising standards are maintained Inventory management to ensure stock levels at optimal levels at all time Ensure cash management and reconciliation on a daily basis Oversee the development and implementation of standards of best practice and operating procedure throughout the clinic Preferred candidate profile: 2+ years experience Problem solving ability, great customer engagement and a strong bias for action Need to be passionate about delivering exceptional levels of customer service and driving sales and other KPIs

Job Title: Medical Superintendent Location: Kishangarh, Near Ajmer, Rajasthan Industry: Healthcare / Hospital Employment Type: Full-Time Job Summary: We are seeking an experienced and dedicated Medical Superintendent to lead the clinical and administrative operations of our reputed multispecialty hospital in Kishangarh. The ideal candidate will oversee day-to-day hospital functioning, ensure regulatory compliance, uphold clinical standards, and coordinate between medical, nursing, and support teams. Key Responsibilities: Oversee hospital operations, clinical services, and patient care standards. Supervise and coordinate with HODs, consultants, and nursing staff. Ensure compliance with NABH, MCI, and other regulatory guidelines. Implement and monitor hospital SOPs, quality protocols, and safety measures. Drive hospital performance through patient satisfaction, operational efficiency, and clinical outcomes. Handle crisis management, emergency readiness, and incident reporting. Manage resource allocation, budgeting, and cost control. Act as a liaison between management and clinical departments. Lead internal audits, training programs, and staff development initiatives. Key Skills Required: Hospital Administration Clinical Governance & Policy Implementation Leadership & Team Management NABH Accreditation Process Emergency & Crisis Management Communication & Interpersonal Skills Healthcare IT & Hospital Information Systems (HIS) Qualifications: MBBS (mandatory), preferably with MHA/MD (Hospital Administration), MS/MD in any specialization or equivalent qualification. Minimum 8-10 years of experience in hospital administration with at least 35 years in a leadership role. Experience in a NABH-accredited setup is highly desirable. Salary: Competitive, based on experience and qualifications Apply Now: For more information or to apply, please contact: Healthcare Recruitment Manager Khushi Jain - 7611917000