Client Trainer, Learning and Development

3 - 7 years

0 Lacs

Posted:16 hours ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Cvent is a prominent meetings, events, and hospitality technology provider with a global presence of over 4,800 employees and 22,000 customers. Established in 1999, Cvent offers a comprehensive event marketing and management platform to event professionals, along with software solutions for hotels, special event venues, and destinations to enhance their group/MICE and corporate travel business. The core of Cvent lies in its workforce, with a culture that promotes intrapreneurship, encouraging employees to exhibit entrepreneurial thinking and decision-making. Agility is key at Cvent, where waiting for perfection is not an option. The organization values the diverse perspectives each individual brings, fostering a culture that appreciates differences and builds on shared connections. In this role, you will be responsible for delivering training sessions, both instructor-led and web-based, to clients on Passkey products. Conducting needs assessments, developing training materials, and serving as a subject matter expert on Passkey are vital aspects of the job. Collaboration with internal teams, managing training logistics, and promoting training programs to clients are also essential responsibilities. Continuous improvement initiatives to enhance training methods form part of the role. To excel in this position, you should hold a graduate or masters degree, possess experience in client-facing training roles, preferably in technology or SaaS environments, and have knowledge of the Event and Hospitality Management industry. Strong presentation, communication, and interpersonal skills are required, along with proficiency in training technologies and learning management systems. The ability to analyze client needs, deliver training in various formats, and effectively manage multiple priorities is crucial. A passion for learning and development, as well as collaborative teamwork, are also key attributes for success in this role.,

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Cvent logo
Cvent

Software and Technology, Event Management

Tysons Corner

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