Client Tax Analyst

You are a strategic thinker passionate about driving solutions in Client Tax. You have found the right team. In your role as an Analyst in Client Tax, you will be responsible for the accurate and timely processing of withholding, reporting, reclaim filing, and relief at source function in over 100 markets globally. Your key responsibilities include: - Responding to tax-related inquiries from internal and external stakeholders. Partner with the Tax Operations team globally to execute tax services for CIB clients. - Highlighting issues to Product and Tax Market Intelligence for any reclaims where there is a change in the existing process. Suggest continual improvements to enhance the process and reduce manual intervention. - Ensuring a client-centric approach is core across the team. Ensuring the organization is always compliant with applicable laws and regulations. - Maintaining thorough knowledge of end-to-end process flow, SOPs, and validation points, and possessing good industry knowledge of international tax reclaims processing. - Influencing technology on system enhancements and articulating various change management initiatives to stakeholders. - Developing and implementing tools to manage and improve quality and accuracy, identifying opportunities for process efficiency and implementing them in a controlled manner. - Liaising with cross-line business partners to achieve business result-driven improvements and system enhancements, emphasizing strategic end state and controls. - Making decisions about handling various scenarios critical for the business, ensuring accuracy and timely completion. - Raising and escalating issues, driving them through to resolution, and highlighting risks and dependencies with mitigation options presented. - Complying with set guidelines, procedures, rules, and regulations, and working as a team to achieve SLAs for the process and individual targets. Your required qualifications, capabilities, and skills include: - Bachelors or Masters degree with accounting and taxation background with over all experience of at least 2 years - Chartered Accountant or equivalent degree - Excellent communication and written skills with clear, concise & logical documentation ability - Attention to detail and ability to work independently as well as collaborate, partner and work in a team environment - Excellent relationship building and stakeholder management skills - Strong analytical, data management, and problem-solving skills - Meticulous with strong analytical skills and a high aptitude for numbers and MS office (Excel, PowerPoint) proficiency Additionally, preferred qualifications, capabilities, and skills include: - Being a team player with the ability to work with colleagues in a collaborative manner, as well as being able to proactively progress multiple tasks independently - Being very detail-oriented and analytical - Knowledge of financial markets and banking preferred - Ability to work in a fast-paced environment and an adaptability to change - Strong problem-solving and decision-making skills - Exhibiting the ability to work effectively in a team environment,