Client Success Manager

Job Description – Client Success Manager (CSM) (Existing Clients)
Location: Remote / Onsite (as applicable)Department: Sales & Business DevelopmentReports to: CTO / CEO

About Exotica IT Solutions
Exotica IT Solutions is a global IT services provider delivering custom software development, web & mobile applications, web scraping, SaaS platforms, AI-driven solutions, and cloud deployments. We focus on long-term client partnerships and help businesses grow with innovative technology solutions.

Role Overview
We are seeking a results-driven Client Success Manager (CSM) to own and grow revenue from existing client accounts. This is a sales-focused role where you will identify opportunities for upselling, cross-selling, and new project initiatives by understanding client needs and proactively presenting tailored solutions.You will collaborate with Project Managers and Technical Leads to translate business challenges into commercial proposals and ensure clients continue expanding their engagement with Exotica IT Solutions.9:31 am

Why Join Us?

• Friendly and collaborative work environment
• Opportunity to work on diverse and challenging projects

Career growth and learning opportunities.

To Apply:
Send your updated resume to hr@exoticaitsolutions.com with the subject line: Application for SEO & SMO Specialist

- Whatsapp me at +91-86859-33179 or +91 -97791-61649

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• How much experience do you have in Client Success Manager?
• Are you able to relocate in Mohali?

Work Location: In person