Client Success Associate

Qube Cinema

2 - 5 years

2 - 5 Lacs

chennai

Posted:22 hours ago| Platform:

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Skills Required

client support communication skills handling tickets customer service solving queries client relationship

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Qube:

.

Role & responsibilities

Streamline client account management process, enhancing operational efficiency and improve overall client satisfaction.
Excellent communication skills to attend/resolve client issues on calls/Tickets/Mail.
Facilitate effective communication between clients and the development team, reducing turnaround time and ensure product meet the client's requirements..
Gather and analyze the client feedback to enhance product features and drive continuous improvement
Develop and nurture strong relationships with major industry players
Work cross-functionally with other teams to ensure a seamless customer experience.
Open to work in 24*7 Shifts, rotational weekly off, working from office environment
Stay up-to-date on the latest technologies and trends

Preferred candidate profile

Any UG
Excellent verbal and written communication skills
Ability to work independently and as part of a team

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