Client Servicing

Unipro is a leading digital marketing agency specializing in delivering innovative, results-driven marketing solutions for diverse educational clients. We focus on building strong client relationships and creating impactful digital strategies that drive growth.

We are looking for a dynamic and client-focused Client Servicing Executive/Manager to join our digital marketing team. The ideal candidate will act as the bridge between our clients and internal teams, ensuring smooth communication, project delivery, and client satisfaction.

• Serve as the primary point of contact for assigned digital marketing clients.
• Understand client business goals and marketing objectives to develop tailored digital strategies.
• Coordinate with internal teams (creative, content, SEO, PPC, social media) to ensure timely and quality delivery of campaigns.
• Monitor campaign performance and provide clients with regular updates, reports, and actionable insights.
• Manage client expectations and resolve any issues or conflicts promptly and professionally.
• Conduct regular client meetings (virtual/in-person) to review progress, gather feedback, and discuss future plans.
• Identify opportunities for upselling or cross-selling additional digital marketing services.
• Stay updated on digital marketing trends and best practices to advise clients effectively.
• Prepare proposals, presentations, and contracts as needed.
• Maintain comprehensive documentation of client interactions and project details.

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 3+ years of experience in client servicing or account management within digital marketing.
• Strong understanding of digital marketing channels, including SEO, PPC, social media, content marketing, and analytics.
• Excellent communication and interpersonal skills.
• Ability to manage multiple clients and projects simultaneously.
• Proactive problem-solving skills and attention to detail.
• Proficiency with project management and CRM tools is a plus.
• Client-focused mindset with the ability to build long-term relationships.