Client Servicing

2 - 6 years

0 Lacs

Posted:16 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: You will be responsible for interacting with our users via email and other channels, answering all their questions, addressing any issues or concerns they may have, and ensuring their satisfaction through timely and dedicated support. Key Responsibilities: - Provide regular updates to clients regarding the progress of customer service projects and campaigns that have a direct impact on each client. - Develop effective communication channels with each client that can be utilized by other departments as well. - Coordinate internal projects to optimize resource utilization and enhance customer satisfaction. - Drive revenue growth by motivating clients to purchase accessories and additional services. - Serve as the primary point of contact for each customer to establish a strong and lasting business relationship. Qualifications Required: - Strong communication skills with a customer-centric approach. - Ability to coordinate and prioritize tasks effectively. - Proven track record of fostering client relationships and driving revenue growth. - Experience in customer service or account management roles is preferred. (Note: Additional details about the company were not provided in the job description.),

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